Everybody is Great!! I love all of them! Great care and Great service! All of them are very Helpful! read more

Drove all the way from Fort Bragg, only to be referred to another place. They seemingly didn't look at my referral, which cost me a lot of time and money. read more

In the beginning before getting the implant things were great. Once I got the implant I had nothing but problems. The staff was very helpful and sincere with helping me when calling. I had many appointments to try and fix the ongoing irritations and discomfort I was having. As time went on (2 years) and no resolution Steigerwald seemed bothered, egotistical and rude (felt abused) especially at the last appointment. I was repeatedly told there was nothing he could do etc. with all the knowledge and years of experience Steigerwald has its mind blowing to me this issue was not resolved. I wish I had not trusted in only him. PLEASE do not hesitate to get a second opinion, which I finally did and the issue I was having was pinpointed by my new doc and fixed within a few weeks. read more

5 stars from start to finish! I was referred to Dr. Steigerwald from my new desist for a gum graft surgery and periodontal work. I found my new dentist after switching from a very traumatic cleaning I had earlier in the year from Pacific Dental on 5th Street in San Rafael. I was nervous about getting dental work done at all, let alone surgery. Every step of the way, Rochelle, Dr. Steigerwald, and his staff made me feel comfortable. Rochelle explained what dental work needed to be done, the process, and included detailed paperwork and verbal instructions for before and after care. During the weekend I called the office during non business hours, I was transferred to Rochelle who walked me through all of my worries and kindly explained everything that was happening (dissolvable stitches) was normal. Everyone was kind and courteous to my worries, they gave me detailed explanations when I asked questions, though some may have been silly - they didn't make me feel so. Overall I had a fabulous and unforgettably positive experience with Dr Steigerwald and his staff. Thank you for taking such good care of me. I appreciate you more than you know. If I ever need this type of work done again, this will be my place! read more

Dr.Steigerwald, Staff (Sharon, Bailey & Rachele) are to be commended for their outstanding individual skills. From start to finish my procedure went smooth, with minimal pain, discomfort & fast recovery. Rachele took the time to explain the entire process, answering my concerns, therefore, Dr Steingerwald & Rachele put me at ease. Time went quickly. For a professional, friendly experience l highly recommend this office. Thanking each you from the bottom of my heart! Susan Newton read more

Fabulous office, great staff, nicest doctor in the world

In March 2021, I was referred to Paul Steigerwald for an upper molar implant and a lower front tooth implant. The teeth were not extracted, but drilled and chipped out, causing tremendous surgical trauma. He neglected to provide me with ANY aftercare instructions, antibiotics or pain medication and I developed an incredibly painful dry socket on the bottom tooth, which is incredibly rare. He even stated he'd never seen this before. I contacted the office several times during that week to advise them on the horrific pain I was experiencing. I finally showed up at the office a week after surgery and found the dry socket. He had to perform another surgery to take care of the infection and told me an implant was not long viable in that socket now and he may have to remove another tooth and use that socket for the implant. I was incredibly upset over hearing this news. There was also a sharp bone fragment protruding from under my tongue due to the surgery trauma. I scheduled a second opinion with another surgeon and he performed a 3rd surgery to remove the bone fragment and place some gum tissue over the ruined socket. At that point it was wait and see. Finally, in December, 9 months later, the ONLY solution available to me after 2 more opinions, was to have 3 more bottom teeth extracted and 2 more teeth filed down to nubs, so a 6 tooth bridge could be installed. So essentially, this cost me my 6 bottom teeth. Dr Steigerwald did not apologize or take any responsibility for this situation. The bridge is for cosmetic purposes only and cannot be used to eat, so essentially I am unable to bite into any food. This has changed my life considerably and I am writing this review so I save anyone else from a oral surgery disaster. read more

Nice professional setting with friendly staff. My previous periodontist recommended surgery that did not make sense to me. Dr Steigerwald provided a second opinion, saying that surgery was not necessary. That was over ten years ago and he was apparently correct. And the hygienist that I saw was remarkable. I've been in dental chairs many times and it was clear that she really knew her way around teeth. Everyone was very attentive to Covid precautions. read more

I went to Dr S. To get a 2nd opinion for an ongoing problem I have been dealing with. Since my dental ins would not cover my visit to him, still my respect for Dr S. opinion was such that I was willing to pay out of pocket to have him look at my tooth. Never mind the eye candy alone was worth the price. Thank you Dr S. for easing my worries and helping me make a decision to keep the problem tooth in my mouth for the time being. Take care and be well. Also for having the most pleasant and caring staff. read more

Great office. Very clean. Staff is always friendly and smiling, even under the masks! I love my hygienist, she's super sweet and careful!

I had a really great experience with Dr Steigerwald. Initially I thought there was a rush situation due to my insurance calendar year running out and he was willing to give up his lunch hour to squeeze me in (as he was booked up), but it was a thought error on my side and we didn't have to go through with that; but I was impressed he was willing to go through the length. When the procedure was done, swift and painless without issues (as one can expect). I had some questions for him later on (I like to stay informed; it is after all my mouth, health and wallet), the office rescheduled my checkup to a date that he would be in the office and he really took the time to explain everything to me to ease my mind; what he had done and what his plan was, as well as for my bottom teeth (as I will need an implant there too). He was very helpful and I feel he really knows what he is doing without trying to push for something that might cost me more money and is not really all that necessary (reason I bring that up is because some ortho did do that in relation to the same teeth and I really was not comfortable with the way that opinion was pushed and did not trust that particular view. What Dr. Steigerwald explained to me made much more sense with my teeth situation, my dentist, whom I really trust, agreed with that as well.) read more

My experience with Dr. Steigerwald was top grade, from beginning to end. His staff is friendly, professional and helpful, everything from scheduling, to billing to post-treatment assistance. His office is professional and well light. Dr. Steigerwald explained the procedure to me in a way that was clear, helpful and non-threatening. My treatment was prompt and painless and the results were exceptional. Prior to going to Dr. Steigerwald, I met with a different periodontist and the experience was the complete opposite. I felt like the other doctor was more interested in his fees that my dental health. I recommend Dr. Steigerwald without any reservation. read more

The worst most painful experience with a dentist in my life. Painful and rough! And after all that, my dentist tells me that the job was done incorrectly. Now I have to go to another periodontist, pay more money and have the whole procedure redone. NOT HAPPY. Wish I had checked Yelp before I went, Might have gotten a clue as to a better choice. read more

i spent 12000 dollars on gum surgery then dr. paul steigerwald, dds told me i needed a frenectomy on my bottom gums , he charged 1750 , he should have done the frenectomy when he did the surgery , google says frenectomy to trim this excess membrane is a fairly simple procedure that costs $250 -$1,200 , he told me he was giving me a deal , i am looking into filing a law suite if its not too late , worst of the bay read more

I was referred to this office because they accept Delta Dental HMO. I had been told there would be no charge for the consult. When I was in the dentist chair, a charge was mentioned, so I got up and went to the front office and said I had been told by the referring dentist that there would be no charge. They thought there was, but checked and came back and told me that I was right. I went back and finished the consult. A few weeks later I got a bill for $71. and they told me my insurance only paid $19. They all denied my experience, though there were three people in the front office hearing it while it happened and I had done the very unusual thing of getting up out of the chair to make sure things were clear. The financial person sent me the referral form from the dentist and showed it said, "patient co-pay" $125 - insisting that made them right. I t turned out that that "patient co-pay" referred to a deep cleaning charge from the dentist should I decide on that procedure, and absolutely nothing to do with the consult with the periodontist. They did ask me if I had an HMO or PPO, making me think that perhaps thats what they got wrong. No one would admit the error, and when I emailed the dentist, asking him to work with me, and not make me responsible for someone else's error, he cancelled my appointments for gum surgery and told me he would not handle my case. I definitely would not go to this office. I also, during my initial consultation, had some questions, but felt that any questons or concerns to try to understand more were not welcome and considered an annoyance. When Dr. Steigerwald sent me the exam results and it showed which teeth were needing the gum surgery, there seemed an obvious mistake ( a tooth with no deep pockets was circled for surgery), and it took me half an hour on the phone before I could get someone to actually check, and discover that yes, a mistake had been made. They acted like it didnt really matter. read more

Recently reviewing our files and came across the most unsettling Dental experience . Reading the reviews of Stella M. of Sebastapol, CA prompted me to write, as it is not my practice to project negative reports. However, when a 70 year old female comes for treatment to replace an old dental cap with an implant, without dental insurance, pays via credit card $3115 not to mention check payments and told on the final visit before implant that the procedure failed and an implant was impossible, well ......... From the start all services were met with glowing reports on the progress/preparations. Each visit I was assured a successful outcome. I am in good health, why would this failure occur?? I strongly suspect I am not the only patient to have experienced this situation and nothing was offered or upon my request for a refund, I was met with negative responses. Not even an apology, just the, "Too Bad, So Sad" Beware . read more

Had $2500+ surgery to correct receding gums in a small area. Surgery failed. My regular dentist fixed the problem for $100.

Went for a consultation today. The staff and dr were very nice. I scheduled my implant procedure for December. The only reason I gave 4 stars was due to their panoramic X-ray is not covered by insurance! My insurance covers everything and anything but not that! read more

My experience with Dr. Steigerwald was fabulous. He knew what he was doing and I was very comfortable and at ease during the procedure. I also like his staff. They are GREAT!!! You can call with a question and they always have helpful answers that make a lot of sense. The staff are always very friendly and very professional. Going to see Dr. Steigerwald and meeting his staff was the very best thing for me to do and I would always recommend them. read more