Dr. Kinsella is a leading neurologist in St. Louis. He is kind, considerate/compassionate and…read moreprofessional. An excellent practitioner! Office staff is always kind and considerate. Getting prescriptions refilled is the only challenging thing here at times. Dr. Kinsella spends as much time with you as needed- we have never felt "rushed" here.

Dr. Kinsella is the one of the only physicians in the St. Louis metro area to specialize in…read morePostural Orthostatic Tachychardia Syndrome (POTS), which I have the misfortune of having. It was a 3-month wait to get in to see him last November. At my first appointment, he was 2 hours late. At the end of the appointment, he said I could email him with any questions, no problem. He understood he'd thrown a lot of new information my way. I sent him an email a few days later with questions. His response: that's a lot of questions; you should make an appointment with my nurse practitioner to discuss all this. Okay... I met with the nurse practitioner a couple weeks later. She was on time and very helpful. At my second appointment with the doctor, he was 90 minutes late. He seemed rushed and talked fast. I told him some of the medicine wasn't helping; he just said, "Hmm." When I paused to think before responding to a question from him, he said, "I'm running really late today. I don't have time to deal with [your primary complaint.]" He said to make an appointment to see his nurse practitioner about it and rushed me out of the office. At the scheduling desk, the receptionist said he'd written in his notes for me to see the NP in 6 months. REALLY? Wait 6 months? Was he even paying attention to his own words? Dr. Kinsella was rude, unprofessional, and uncaring. My husband was with me for the appointment and was also taken aback by the doctor's behavior. I have seen dozens of docs because of my illness and am used to bad doctors. His blatant disregard was one of the most harmful (I didn't describe everything here) because it was demoralizing and shaming. He, of all people, should understand the challenges of my illness. And if he didn't manage his time well today, he should not punish me as his patient for that. I will never recommend Dr. Kinsella and will not be seeing him again.

Nicest doctor ever. Great surgeon, kept me in the loop for everything, making sure I understood all…read morethe complex processes. Did everything he could to help me, and so personable! Would recommend him and his staff to everyone and anyone who needs an ear doctor or surgeon.

This office was listed as one to switch to when my long time ENT doctor retired. Finally was able…read moreto get an appointment months later after the retirement notice. Showed up early to fill out the paper work then it was a waiting game. Finally after 2 hours, I said something - funny how once I complained it was my turn suddenly. After a 2 hr wait, the appointment took 5 min and I was informed that there had been an emergency the day before so those people were being prioritized into the schedule with the people who actually had set appointments. I recommend that if that happens again, you call and reschedule people instead of making them wait 2 hours. Needless to say I won't be back.

Bedside manner goes a long way. He has none! Rude and treated my husband like a drug addict when he…read morecouldn't get his pain under control right after surgery. Finally after several hours in recovery he comes in the room and loudy says "do you abuse drugs" ha my husband doesn't even drink he was just in a lot of pain and knows what works as this was his THIRD surgery on his ear. We were embarrassed and had never been treated like that from anyone. We would never treat someone like that so was very upset to be treated this way. He handed him a rx for 10 pain pills and stated "I've done over 500 surgeries and never had to give anyone stronger pain meds" then he very cocky like walked out. Needless to say my husband will not even go back for his follow up he just has lived with the still continuing pain in his ear. (This is the first time I've ever left a review on yelp and hopefully the last negative one I just felt strongly about sharing this so others can do their homework better than my husband did I took several weeks before posting this so this isn't a fast out of anger review. I tried to calm down from this whole experience and review with a clear head)

Dr. John Chi is not only a physician, he is also an artist who restored years of youthfulness to my…read moreface. He is the most caring physician and truly he is an amazing surgeon. My consultation experience with Dr. Chi and his team was wonderful and the result speaks for itself. Highly recommend Dr. Chi.

From the owner: The Washington University Facial Plastic Surgery Center specializes in cosmetic and reconstructive…read moresurgery of the face, head and neck. Gregory Branham, MD and John Chi, MD, specialize in rhinoplasty, blepharoplasty, face lifts, forehead and neck lifts, facial implants, reconstructive surgery, Botox and dermal fillers.

I was back August 16, 2021, for a check-up with Dr. Bagnegni…read more I got an arm draw first -- that was absolutely painless --and I don't take to needles well. My arm draw was 10 a.m. My appointment with Dr. Bagnegni was 11 a.m. At 11:30 a.m., I went to the front desk to inquire. "She's running late." Well, if she's running late in the morning, what's going to happen in the afternoon? It's a continual lag. And THAT'S why I always choose a morning appointment. Dr. Bagnegni is wonderfully personable and knowledgeable. She asked about everything. And she wanted me to get a bone density test -- earliest availability. I had not had one in two years. Well, earliest available turned out to be August 17, 10:30 a.m. arrival, 11 a.m. test. That was the day I had to take Thomas Raymond to the groomer. So, I juggled a whole bunch of time frames to get Thomas Raymond to the groomer, me to the bone density test. And it worked!

$100 for a consultation with an aesthetician who took one glance at my skin, gave me a generic…read morerecommendation, and tried to sell me on their skin care line. Disappointed to say the least.

I have had appointments with both Emily Weinhaus and Jennifer McGoogan. Both are fantastic and I…read morecouldn't recommend them more. Besides being extremely friendly, they listen to your concerns and really help you achieve the results you want.

Dr.Arett was horrible, I have an appointment 6 months from now but I'm not going. He repeated a…read morequestion to me as if I didn't answer it the first time, which made him sound like a smart ass. He acted like I was completely incompetent. My Previous urologist has a much better bedside manner. It was a complete waste of my time. He repeated the same information 3 times. And then preceded to tell me information that a 4th grader could understand. Don't waste your time going to him unless you're looking to be talked to like you don't understand anything.

I had an issue where my prostate was enlarged and was pressing on my bladder, causing frequent…read moreurination. I saw Dr. Arett and he recommended the Greenlight Laser therapy. I researched the procedure and it seemed ok, with little chance of injury and supposedly very low chance of impact on sexual function. Before this procedure, I had a heathy normal sex life. After this operation, I became totally impotent and have been so for four years. Dr. Arett assured me everything went well, which is simply not the case. I feel that he was the cause of my condition. The head of another urology group said that he was not retained because he wasn't honest with his patients. Please get a second opinion before you have this man perform the Greenlight laser procedure on you.

Has wrongly billed me for preventive care services 2 out of 3 visits to this clinic. Apparently…read moretalking about the medications that have been prescribed to you on other visits without any adjustments made kicks you out of the free annual visit. It took five calls and several hours of work before I gave up and paid the bill. The only way I will return to this hospital is unconscious in the back of an ambulance. Not worth the trouble or money to be treated by a 25 year old fresh out of med school.

Washington University Physicians is a terrible corporation that has a monopoly on healthcare in…read morethe area. They swallow up good doctors and make it so they can't survive as a independent healthcare provider. They mis-code and up-code their bills to take advantage of their "customers". I use the title customer because they do not treat them like patients. If you can find an independent healthcare provider, I would go there and avoid the bad business practices of the mega healthcare monopoly.