Dr. Kinsella is the one of the only physicians in the St. Louis metro area to specialize in Postural Orthostatic Tachychardia Syndrome (POTS), which I have the misfortune of having. It was a 3-month wait to get in to see him last November. At my first appointment, he was 2 hours late. At the end of the appointment, he said I could email him with any questions, no problem. He understood he'd thrown a lot of new information my way. I sent him an email a few days later with questions. His response: that's a lot of questions; you should make an appointment with my nurse practitioner to discuss all this. Okay...
I met with the nurse practitioner a couple weeks later. She was on time and very helpful.
At my second appointment with the doctor, he was 90 minutes late. He seemed rushed and talked fast. I told him some of the medicine wasn't helping; he just said, "Hmm." When I paused to think before responding to a question from him, he said, "I'm running really late today. I don't have time to deal with [your primary complaint.]" He said to make an appointment to see his nurse practitioner about it and rushed me out of the office. At the scheduling desk, the receptionist said he'd written in his notes for me to see the NP in 6 months. REALLY? Wait 6 months? Was he even paying attention to his own words?
Dr. Kinsella was rude, unprofessional, and uncaring. My husband was with me for the appointment and was also taken aback by the doctor's behavior. I have seen dozens of docs because of my illness and am used to bad doctors. His blatant disregard was one of the most harmful (I didn't describe everything here) because it was demoralizing and shaming. He, of all people, should understand the challenges of my illness. And if he didn't manage his time well today, he should not punish me as his patient for that.
I will never recommend Dr. Kinsella and will not be seeing him again. read more