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    Patzakis Nick DO

    5.0 (1 review)

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    4 months ago

    The staff and this man is a great doctor. I recommend him to anybody. been with this doctor for more than five years.

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    Clinicas Mi Doctor

    Clinicas Mi Doctor

    1.7(22 reviews)
    3.5 mi

    I rarely write reviews but I recently had a horrible experience with the front desk receptionist,…read moreso I was not surprised when I came on here saw the reviews this clinic has. The patient care given by the providers themselves is okay, but this was completely invalidated by the receptionist and she is the reason why I am switching over to a different clinic. After my visit, there was an error in the prescription refill for my child, so I called the front desk to request a new order to be put in. Upon calling, I am greeted with a '"what do you want" from the receptionist. Shocked, I reply with "good afternoon". She again says "what do you want?". I let her know my issue at the pharmacy and she said she is unable to do anything over the phone, I would have to return to the clinic again to solve the mistake that the prescription had. I ask for her name and she says Rebecca, which I doubt is true. I return again with my sick child to try to get his medication sorted out and to speak with the receptionist in person, like she said. I let her know I was the one she spoke on the phone with, and right away she turns to call the pharmacy and immediately gets the problem solved. Annoyed, I ask if there was even a need for me to go back to the clinic to ask her face-to-face when she could have called them in the first place. I asked to speak with the physician in the clinic. She became flustered and nervous. I tell her how rude and dismissive she has been not only with myself but with the other patients. After telling the physician my experience with "Rebecca" she very understanding and apologetic, but I am in shock as to how someone who works in healthcare, who is the first-person contact for children in need of care can be so rude and dismissive. Dr. Grace Hidalgo was not in clinic while I was there, but I will also be contacting MD Medical Group to let them know about my own experience and the dozens of others on here, all caused by their front desk receptionist. It is hard to believe how she is still employed and this speaks volumes on how much disregard Clinicas Mi Doctor have for their patients.

    They make you wait in hold for far too long I was waiting for 10minutes just to make an…read moreappointment, I decided to go somewhere else where they answered quickly and made my appointment just as quickly

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    William Manuel, MD

    William Manuel, MD

    4.9(39 reviews)
    7.1 miThe Heights

    Lol now a few days after posting my review the Dr's office says they are terminating their services…read moreto me, w no reason why. They loved my 1st review which was 5 stars in 9/2020. But they don't like the feed back on my 2nd review. That just shows my point, they have no conflict management skills. Just make a better effort to communicate better. And I would have gladly updated once I experienced an improvement. This has never happened to me, but I have already found another PCP and didn't plan on going back. Growth is inevitable, whether they took this opportunity to provide better service in this instance or not. It will happen again to another patient. They can stay comfortable, kicking ppl out that are dissatisfied. But that not how you run an effective business or grow. Whoever is in charge should know this.

    Somebody gave me a NASTY cold with a severe nighttime cough. Dr. Manuel made a phone version of a…read morehouse call and sized me up. He prescribed me azythromycin and recommended Robitussin DM and a couple other things. I haven't finished the azythromycin yet, but I was feeling better in only a few days. My mucus switched back from green to clear in no time. I can sleep again. I'm grateful to Dr. Manuel. On my first visit, he spent much more time with me than any other doctor ever has. He got a clear picture of my family's medical history, from which we discussed my possible risks. He followed up with an emailed order for blood work, and which we had also discussed during the visit. He displayed a genuine concern for my overall well-being. I look forward to him being my physician for years and years to come.

    Patzakis Nick DO - physicians - Updated May 2026

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