I'm now a regular!…read more Fair, thorough, professional, and great to deal with. The vehicle inspection and accompanying report are yhe cherry on top.

Customer service was attentive and professional. The space was clean with a calm atmosphere around…read more0900, which made the visit easy and comfortable. A couple of times it felt like the service tech was suggesting additional services, but they were respectful when I politely declined. Overall a smooth experience, and I would visit again with my BMW 430i.

So grateful I finally found a good shop in my local area. My truck was having an HVAC problem not…read morecooling enough and in my opinion a/c is essential in central Florida. Robbie's discovered that the ac system was overcharged at some point and the blend door actuator was inop. They charged the actuator and properly charged the system, good to go. The people at the shop explain everything that is going on and contact you if the price will exceed the quote before they dig into anything, nice! They also have the option of dropping your vehicle off with them at your convenience, that's important to most of us that work 10-12hr days that can't take care of things during the day. Thanks Robbie's!

Their service is great, and they're very communicative and open about what's going on. A part they…read moreput in for me in March had some issues in July and they easily replaced it again under warranty and didn't charge me labor. They are always so friendly when I call, taking the anxiety out of calling to schedule appointments or ask questions. They also give full reports for what you might need to be on the lookout for in the future, including a color coded grade of how big of an issue it is and when it might be a priority. We have really appreciated their service and look forward to using them in the future.

I use them every month to make sure all fluids in my cars are good and full. They are always happy…read moreto serve and I love the bottle of water every visit. That little gesture goes a long way every time

I am very sick and tired of large dealerships taking two plus hours to do an oil change. Today I…read moredecided to give Strickland Brothers a chance since they offer 10 minute oil changes. I was pleasantly surprised and delighted by the wonderful experience. They really did get my oil change done in 10 minutes. It was very convenient with a puppy and baby with me. You don't have to get out or anything. You literally pull on up and they work on your car from below. The employees working today were very kind and took time to show me my oil from before and after. They also offer 20% off to veterans and other coupons. I will certainly be returning.

What a bunch of sweethearts! I had a coupon and they knew about it plus were quick to process it…read more Everyone was so young but you know what they were fast and good at what they did. They listened which is very important especially at my age. I have a permanent air filter in the cabin and engine so they didn't need to check it. Still, I appreciate it that they checked the air pressure in my tires and I was literally done in 15 minutes. How impressive is that?

Absolutely unacceptable…read more After trusting Valvoline with my vehicle, I ended up with a damaged oil pan. Something that clearly happened during their service. Instead of taking responsibility, I've been given nothing but denial and runaround. I returned to their two locations four separate times trying to have the issue properly identified and resolved, giving them every opportunity to make this right. Despite that, nothing effective was done to properly identify or resolve the issue. Mitchell, the area manager over the Palm Bay and Melbourne locations, has now denied my claim AGAIN proving no accountability and no effort to resolve the damage. Just a flat refusal to stand behind their negligent workmanship. This is exactly the kind of behavior that makes people lose trust in companies. Mistakes can happen, but refusing to take responsibility when they do is inexcusable. I'm now stuck paying out of pocket for damage that occurred while my car was in their care, after wasting significant time making multiple trips back and trying to resolve this the right way. The complete lack of professionalism, integrity, and customer care here is shocking. If something goes wrong with your vehicle at Valvoline, don't expect them to help you. They will deny it and leave you to deal with the consequences. Take your business somewhere that actually stands behind their work

All the things I look for in a car service shop - honesty, reliability, fair price. These guys are…read moregreat. Just moved to town and already used them for both of our cars. We will be back. Highly recommend and they came highly recommended. So glad we found this place right out of the gate. We drive Toyotas.

They had great customer service. Very honest and great pricing. I will definitely be back to see…read morethem for my next service!

I took a golf cart tires with a bad valve stem to Mavis and they took care of me quickly and were…read morevery polite and courteous. very fair price too. I noticed how clean and well run the shop is and the low price guarantee so I will be taking my car there when new tires are needed.

Full brake job with rotors was pretty well priced and the service was quick and well done. They…read morealso found some minor repairs and took care of it for free. They also replaced struts. Very smooth ride after service. I would recommend. 2014 Buck enclave.i also had since service they couldn't handle but they recommended and excellent mechanic that worked out perfectly.

Good honest mechanic. Prices are in line with others in the area. Gets the job done right.read more

After I was quoted $119 for an oil change, I declined, then I went to Walmart to get a $49 oil…read morechange, put $45 in my gas tank and got $25 in groceries instead for my $119.

I went here because I thought it would be like Valvoline--fast. Not only did I wait for 20 minutes…read morewhile one of the bays was empty with a cone in front of it, but as I was waiting, they let an 'impatient customer' ahead of me (because he was impatient). They moved the cone for him and helped him first. There is zero justification for this in regards to customer service. I waited another five minutes and put in reverse and left. I definitely don't recommend this place. The two cars in front of me were also taking way too long for an oil change and they let another customer ahead of me because they complained. Beyond stupid. I would like to tell this location they can s*** it but that would be rude. Then again, maybe they'd let me skip the line! If you're not a regular here, don't go here. I warned you.

Do not send someone here that is inexperienced. they will upsell unnecessary repairs and overcharge…read morefor those added repairs. This facility is underhanded and cannot be trusted.

I had them do some suspension work on my 99 grand cherokee.. it was in bad shape and I was already…read morehappy leaving there with my service. The tires i had on it were toast so i didn't want to get an alignment until i got a new set. They said they'd do that at no cost because of the previous work. A year and a half later, they STILL honored the alignment. These guys do great work and I'd highly recommend you giving them a call!

Made an appointment and Cory had me in and out in an hour for an oil change. These guys know their…read moreToyotas. Finally found a place I can trust.