I'm now a regular!…read more Fair, thorough, professional, and great to deal with. The vehicle inspection and accompanying report are yhe cherry on top.

Customer service was attentive and professional. The space was clean with a calm atmosphere around…read more0900, which made the visit easy and comfortable. A couple of times it felt like the service tech was suggesting additional services, but they were respectful when I politely declined. Overall a smooth experience, and I would visit again with my BMW 430i.

What a bunch of sweethearts! I had a coupon and they knew about it plus were quick to process it…read more Everyone was so young but you know what they were fast and good at what they did. They listened which is very important especially at my age. I have a permanent air filter in the cabin and engine so they didn't need to check it. Still, I appreciate it that they checked the air pressure in my tires and I was literally done in 15 minutes. How impressive is that?

Absolutely unacceptable…read more After trusting Valvoline with my vehicle, I ended up with a damaged oil pan. Something that clearly happened during their service. Instead of taking responsibility, I've been given nothing but denial and runaround. I returned to their two locations four separate times trying to have the issue properly identified and resolved, giving them every opportunity to make this right. Despite that, nothing effective was done to properly identify or resolve the issue. Mitchell, the area manager over the Palm Bay and Melbourne locations, has now denied my claim AGAIN proving no accountability and no effort to resolve the damage. Just a flat refusal to stand behind their negligent workmanship. This is exactly the kind of behavior that makes people lose trust in companies. Mistakes can happen, but refusing to take responsibility when they do is inexcusable. I'm now stuck paying out of pocket for damage that occurred while my car was in their care, after wasting significant time making multiple trips back and trying to resolve this the right way. The complete lack of professionalism, integrity, and customer care here is shocking. If something goes wrong with your vehicle at Valvoline, don't expect them to help you. They will deny it and leave you to deal with the consequences. Take your business somewhere that actually stands behind their work

I took a golf cart tires with a bad valve stem to Mavis and they took care of me quickly and were…read morevery polite and courteous. very fair price too. I noticed how clean and well run the shop is and the low price guarantee so I will be taking my car there when new tires are needed.

Full brake job with rotors was pretty well priced and the service was quick and well done. They…read morealso found some minor repairs and took care of it for free. They also replaced struts. Very smooth ride after service. I would recommend. 2014 Buck enclave.i also had since service they couldn't handle but they recommended and excellent mechanic that worked out perfectly.

I had them do some suspension work on my 99 grand cherokee.. it was in bad shape and I was already…read morehappy leaving there with my service. The tires i had on it were toast so i didn't want to get an alignment until i got a new set. They said they'd do that at no cost because of the previous work. A year and a half later, they STILL honored the alignment. These guys do great work and I'd highly recommend you giving them a call!

Made an appointment and Cory had me in and out in an hour for an oil change. These guys know their…read moreToyotas. Finally found a place I can trust.

Made a same day appointment for an oil change and was in and out!! Quick, professional, and…read morehassle-free! Tire Kingdom took care of my oil change efficiently, and the staff was friendly and knowledgeable. They had me back on the road in no time--highly recommend their service!

I have been to this particular Tire Kingdom at least five times for tire issues - mainly nails…read more Every single time I felt like I was a priority and the problem was addressed immediately and today was no different. Kristen was warm and welcoming and brought in one of the garage professionals to confirm the issue. I assumed I would need to leave my car for the night but she told me to give them an hour or so and they delivered even earlier. Another great experience with great people.

I use them every month to make sure all fluids in my cars are good and full. They are always happy…read moreto serve and I love the bottle of water every visit. That little gesture goes a long way every time

I am very sick and tired of large dealerships taking two plus hours to do an oil change. Today I…read moredecided to give Strickland Brothers a chance since they offer 10 minute oil changes. I was pleasantly surprised and delighted by the wonderful experience. They really did get my oil change done in 10 minutes. It was very convenient with a puppy and baby with me. You don't have to get out or anything. You literally pull on up and they work on your car from below. The employees working today were very kind and took time to show me my oil from before and after. They also offer 20% off to veterans and other coupons. I will certainly be returning.

Wow...the Yelp community has done it again in finding a gem! Made an oil change appointment(oil…read morechanges by appointment only) here based on the yelp reviews. Asked them to also check out a squeaking noise that I had been told previously may be very expensive to fix. The oil change was done quickly and for $30 cheaper than other places. The squeaking noise was just a ball joint that had to be greased; which they took care of and didn't charge me for! This is the kind of service and honesty that has already made me a long term customer. Thanks so much and keep up the great work, it matters!!

Friendly, fast, thorough, good value, Explained everything…read more Satisfied with their work

Dropped off our Chevy to get an oil change, I did ask at that time if they noticed anything with…read morethe steering or feedback as we described it, I was told all tests came back fine there was an obvious sound when turning the car while driving , which leads to me that they did not drive it. tech finally drove the car and heard the sound, he immediately called me up and said our struts were bad, ok sounds like a reasonable cause for the sounds, I went ahead and spent the $1,400 to get it fixed, tech said it was a brand-new car, 100% better and rode perfectly- I drove it- sounds and feel were still there, I took it back, let them know if was not fixed at all. The next day I called to see what was going on and the tech said- and I quote- "guess we were wrong it was not the struts" it was the rear end, I was told it was going to cost and additional $1100 on top of the $1400 we just spent. I feel Gattos guessed on what was wrong, no clue, just hoped it worked. I feel like no one really cared about what was wrong with my car, this was evident when i asked why the rear end was not checked, i was told because I didn't tell them it was the rear end that i said sound was coming from the front, so they fixed something in hopes it was the issue, without really trying to find out what the issues was. If they drove the car before "fixing" the car they would have heard the sound and as " professionals" been able to maybe guess a little better on what was wrong. we were taken advantage of, plus it took almost 2 weeks without my car which I was not told about, huge strain on my family/job not having a car, I let them know my frustrations and all i got was well we didn't know what was wrong, so we fixed what we thought was the issue. I am beyond furious. textbook example of BAD business, there team made a mistake and misdiagnosed the issues, why am I the customer taking the blunt of GATTOS mistakes, they admitted they thought it was the struts and clearly it was not, bad business. after multiple calls they "discounted" the second charge to $850 and made it sound like I was ripping them off. finally got my car back- the sound is gone but I have multiple warning lights, car struggles turn over and has issues accelerating. all which didn't happen before I took it to Gattos.

Avoid at all costs! Quite possibly the worst auto shop my wife and I have ever dealt with. The…read morecheck-engine light came on in our car, so we brought it in to get looked at. We usually go to Tuffy's but they were busy and we couldn't wait. BIG MISTAKE. They fixed the issue, we paid $1300, and if we went. Less than 24 hours later, my wife was driving with the children and the engine died. She was able to make it to the side of the road, and was trying to get it restarted when a passing car stopped and told her to get out immediately because there was gasoline pouring out the bottom of the car. Not a few drips, pouring out. Long story short, the mechanic admitted that he messed up and forgot something when fixing it the prior day. Barely an apology out of the bunch. Stay for away for your own safety!

I don't normally do reviews, but I saw the one star reviews here and wanted to say that I've been…read morehere multiple times for auto service and have always had good service. The guys behind the counter really do a good job and take their jobs seriously. I've watched them while waiting my turn and they are efficient and professional and have always been helpful. Just wanted to give some love. I know it must be hard dealing with so many entitled people every day who are impossible to please. Keep it up guys.

Customer Service is forgotten by the big box store. Stay away from here. Go to a real auto service…read morecenter If you wanna get good results by people who know what's going on and how to do it. Discount tire down the road is cheaper and they know what they're doing and get it done much quicker, and haven't forgotten what good customer services is.