I'm deeply grateful for the care and support our family received when a dear loved one was placed…read morein hospice at St Bernardine Medical Center. The staff--especially the nurses--were kind, thoughtful, respectful, and compassionate. They gave us the time and space needed during an incredibly difficult season. They checked on our loved one with genuine care and thoughtful attention every single time. We were there for about ten days, and the care team was always responsive whenever symptoms changed regardless the shift. They helped us understand what to expect, guided us through logistics, and even supported us with bereavement care. Their compassion made an unimaginable situation more human, and I'll always be thankful for the nurses and hospice care team at St Bernardine.

OMG!! My brother was in ICU fighting a pneumonia and Sepsis. Dr. V Mai came in to tell my brother…read more"your kidneys and your heart are shutting down." You're not going anywhere anytime soon. As he started to leave after dropping that bomb, my brother asked him a question and this so called professional walked away!! Who does that!! Why?? Only after leaving St. Bernadines hospital, did my brother start improving. I'm blessed to say he may be going home next week.

I have been coming to Loma Linda for quite some time, either for myself or with family members who…read moreneeded care. Unfortunately, the level of care we've experienced has been disappointing. For highly paid professionals, patients deserve better attention, compassion, and accountability. I feel the same way about Riverside Community Hospital -- the star ratings and other reviews seem to reflect similar concerns. Today, however, I was seen by a Pain Management Fellow under the supervision of a senior specialist. I want to recognize the Fellow for being professional, knowledgeable, respectful, and genuinely attentive. He took the time to listen and showed real care. That is what patients expect and deserve. I only hope more physicians -- especially those supervising -- demonstrate the same level of professionalism and compassion. Please continue supporting doctors who truly care about their patients.

they took such great care of my sister in law i also gave…read morebirth here 11 months ago, they have always treated me an my family so good, everyone here loves their job

Great experience the moment we entered the facility. Kim greeted us with a smile…read more We had the best x-ray tech ever, Dane. He was so entertaining. I might just go back and visit Timothy was the warm and friendly medical assistant who took my vitals Dr Salib was thorough and kind. Rosemary was our checkout administrator was congenial.

Doctors are okay but Administration isn't very good. I think the company is just going for the…read moredollars.

Santanna (I hope I'm spelling her name right) was absolutely AMAZING! We took my four month son to…read moreurgent care both last night and the night before (11/8 & 11/7) and the night staff were wonderful! From the two desk ladies up front to the young Male medical assistant to the female doctor! This whole staff is some of the best care I've gotten for my son. My husbands insurance was an absolute nightmare to deal with we couldn't be seen the night of 11/7 but despite us going in during the last hour they closed the ladies in front did their absolute desk to try and work it out! They even apologized profusely despite it not being their fault at all. HUGE shoutout to Santana though, the pretty lady in pink scrubs who not only figured out our headache of insurance last night but even helped us set up an account , she truly truly went above and beyond for my son and I'm so grateful. Thank you so much night Staff at Optium! You guys are amazing!!!!

Do not go here for sports physical for schools. Friday 4;20-5:25 pm and no available doctors are in…read morebetween lunches. Go on a Monday 2 pm and doctor is at lunch 2-3 pm. Both times with appointment slots. Out of control. Management is not doing a good job with having inaccurate time slots. This could be a sign of false advertising. False services.

When this group was beaver medical it was amazing. The quality of care has significantly depleted…read moreunder Optum. You can't get ahold of your doctor or be seen in a timely manner any longer. Go elsewhere unless you don't mind just being a number. Very poor management, understaffed. I do not recommend after 30 years of coming here. Sad actually!

Good heavens no reviews of this site posted here. So many good healthcare providers and such dismal…read moremanagement these days in our ~40 years of combined experience starting when they were BEAVER MEDICAL GROUP.

Beyond impressed with the Baby and Family Center at Saint Bernadine's! The newborn and breast…read morefeeding classes were super helpful, I highly recommend attending a course here. Amy Zimmermann ( lactation specialist) is knowledgeable, professional and genuinely cares about your success with breastfeeding. She is kind and available to you even once your baby is born. Thanks to her I felt prepared when my son arrived and even when I was unsure she was just a phone call away. Love the service here!

The worst experience here after surgery! After surgery MD stated I can get pain meds at 5pm. I was…read morecontinuing to request and didn't get any until 7:30 pm. Food was the worst, and the silverware had to be returned 2x because it was DIRTY! The nurse kept calling me so pretty and Halley Berry for some reason when I look nothing like her. It wasn't a compliment to me it was unprofessional. They took 3hrs after my request to come and help me to the bathroom and no, they were not busy I could hear them laughing and joking outside. They never hooked me up to machine to check my oxygen levels which was the reason I had to stay there 2 days. I might as well have been home. SO that was wasted money spent. They were supposed to get me up and walk me around and never did for 2 days. There was a pain med schedule on the board and they NEVER adhered to it. My surgeon was furious and they blamed ME the patient for not calling THEM when I was literally speaking to them to provide it. Go ANYWHERE but here!!

Utilized this company on Thanksgiving day 2019 for medical transport for my elderly parents, both…read morein wheelchairs. Really wanted them with the family on this important family holiday. The night before Krissy contacted me to let me know their van had just been in an accident and the doors wouldn't open. I offered to cancel but she was adamant that my folks enjoy Thanksgiving with us, so said she would make sure my folks got to my house in time. In terrible rain, she got both here right on time, and picked them up exactly at the prearranged time. We all enjoyed a wonderful meal and day with 4 generations. I appreciate Krissy's dedication to her mission. She was professional and friendly, and her costs were extremely reasonable.

This is the company you want to take care of your loved ones! Professional, compassionate, the…read moreowner has been in this field for over a decade and has and amazing way with the clients and getting their needs met, I wouldn't trust anyone as much i do them. This is a company I wish there were more of, their ethic and compassion is unrivaled. Were relieved to have them in the community and our home.

These people are crazy, I waited an hour and 45 minutes just sitting in the waiting room, to be…read moreseen. When I asked to reschedule because I did not except a follow up visit with my primary care would take 3 hours they told me I could not reschedule until 3 months. I had another appointment to go to. They should tell you when actually do schedule an appointment that the appointment will take 3+ hours. Once the doctors (which by the way you will never see the same doctor or PA) but once they do call you back after waiting an hour and 45 minutes the doctor rushes through your appointment not listening to anything you say. You are not a valued patient, they have no interest in your health or helping you get the healthcare you need, you are just an insurance check payment to them and they treat you as such.

Horrible service I was the only one in the waiting room and it took 1 hour just to get to me. Not…read moreonly that the small young asian lady was just flirting away with her work husband I stepped out to use the bathroom and right away her work hubby scoots away in his rolling chair knowing they're just chatting instead of working while I'm in pain and it took her a whole other hour of me waiting for her to prescribe me medicine I already had been prescribed.

In November I had Pace Maker installed all went fine. The problem came when they called and asked…read morefor a review. I said yes, the lady said she would text me. The problem came when I received nothing. I called the hospital , results were they have no idea who all called me.

I had a hysterectomy with a very large ovarian cyst removed at the age of 70 at this facility. The…read morewhole experience with staff and doctors was excellent. Dr. BALLI performed the surgery and I couldn't have asked for a better doctor. I stayed for 3 nights in a private room. It even had a patio with table and chairs. It was very comfortable and the food was actually pretty good. I had an overall excellent experience considering the circumstances.

Located in a plaza on Kendall to the left of Rite Aid. Plenty of parking. The lobby was clean and…read morethey played a movie while we waited. Everyone wore masks until they were seen. They take walk-ins. We brought our family here because they needed to be seen. A driver wasn't paying attention on the freeway and rear ended them. After signing in, they had to wait because there was four patients to be seen ahead of them. Fortunately our insurance covered the visit, but if we do get charged, we'll have the other drivers insurance pay for everything. The doctor on staff was pleasant and listened to what happened to them. She referred them to get X-rays and will continue with follow ups with our own primary doctor later. The staff working here was nice and if we ever have a need for an urgent care we'll definitely go here instead,

Rude service...sad to say, I came in for a quick menstrual health check with insurance since I had…read morebeen bleeding blood clots and just moved in the area with no primary care doctor to facilitate yet since it was in process. Expressed my concerns and one month later received a letter saying I was banned from the location. Never once used a cuss word or got out of character. Everything is on my YouTube