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    Optum

    1.0 (2 reviews)
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    5 months ago

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    Concentra - Lobby was nice

    Concentra

    1.6(182 reviews)
    6.2 mi

    had a very frustrating experience at Concentra in San Bernardino on Sunday, April 12…read more I went in to have my TB test read, which was completed without issue. However, when I requested a copy of my results, I was asked to wait. That wait turned into over an hour with no communication or updates. Around 7:40 PM, the staff member at the front desk left the clinic to attend to personal visitors, leaving the front desk completely unattended. This was highly unprofessional and unacceptable, especially in a medical facility where patients expect timely service and accountability. I understand that clinics can get busy, but leaving patients waiting for extended periods without explanation--and abandoning the front desk entirely--reflects very poor customer service. I hope management addresses this issue to prevent it from happening to others.

    Poor communication and inaccurate medical report be careful if you need accurate workers' comp…read moredocumentation Went here for a workers' comp follow-up after an ER visit at Kaiser for a right shoulder injury. The doctor spoke very limited English, so it was hard to understand him and I had to repeat myself multiple times. I don't think he fully understood my explanation of how the injury happened (repetitive use of heavy landscape tools at work). The final report has clear errors: it lists a "left shoulder fracture" and "left shoulder sprain" when my injury is 100% right shoulder. No left-side pain, no left exam, no left imaging. Everything from Kaiser (ER and MRI) confirms right only. The restrictions (no right arm use) were correct, but the wrong-side diagnosis is concerning for my claim. Staff was okay, check-in was quick enough, but the language barrier and mistakes in the report made the visit stressful. If you need precise documentation for work or insurance, I would go somewhere else or request a different provider. 3/12/2026 visit.

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    Concentra - So slow man

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    So slow man

    Nadine Lyseight, MD - Nadine Lyseight, MD

    Nadine Lyseight, MD

    3.8(13 reviews)
    0.7 mi

    I had Dr. Lyseight for both of my pregnancies 2016 & 2017…read more In my opinion I didn't like her at first, because she was hard on me about my weight. She was hard me on because I wasn't listening, and I had gestational diabetes. She was worried about the well being of my child when I was focused on my next meal. Crazy. My big thing was that I wasn't severe gestational, I was mild, but it still mattered. I got to actually start liking Dr. Lyseight my second pregnancy, when I was eating better and she wasn't so hard on me. Also I used to really think about why she was so angry when I had my apts... it's not that she was angry, it's that I made my apts late in the day when she's already seen 20+ patients and still has to drive to the hospital to deliver babies in between those times. Shes tired. She's a great doctor, and even though I have different insurance, I will always recommend her & I appreciate her for caring as much as she does about her patients.

    I ended up switching somewhere else for my pregnancy care because the last month before my due date…read moreshe wanted to do a cervical check she made it sound like a routine procedure. When I said I don't want to do that she said, " Why, what did the internet say." It caught me off guard because it's so unprofessional. Whether I researched it or not that's not a way to speak to anyone. She could have told me the benefits of a cervical check but also ask about the risks!! Do your research because it's your pregnancy if you don't feel comfortable with something speak up and advocate for yourself no matter how rude your doctor is.

    Optum - urgent_care - Updated August 2026

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