I did the adult learn to swim program for about 5 months (at Waterside Fitness & Swim Club), and it…read morewas fantastic. I went from being able to stay afloat and kind of move around in the water, to being able to do all of the strokes and diving. Coach BJ and Harper were both fantastic instructors; adaptive, responsive, and fun to work with. Highly recommended! Great communication with the staff office too, in terms of rescheduling as needed, and whenever issues came up with needing to substitute instructors as needed.

Awesome swim instructor, terrible management. Our makeup lesson was cancelled with less than 2…read morehours notice after we rearranged our entire schedule to make it work. Also, two weeks after we signed up for a full summer of lessons, they moved the location most days of the week to a new location we cannot easily get to. They are also hard to reach by phone, so when they are unclear about cancellations, good luck figuring it out. So great instructor, but unprofessional management.

A most wonderful pool with good depth and length for lap swim. Friendly staff too and the changing…read moreroom and general environment are kept clean. They now have a guard posted at the entrance which is new. Probably for security.

Been coming to this center for toddler's swimming lessons last 3 quarters. The facilities are…read moregreat, I love how warm the kids pool is compared to the Long Bridge Aquatic center - me and toddler were shivering in the Long Bridge pool. The instructors for the APS swim classes really hit or miss compared to the county classes. We loved the first lady instructor, she always started classes on time and ended on time, knew what she wanted to do in the class, and had her songs with swimming movements ready. Last 2 sessions were with a gentleman instructor (who says he's been teaching swimming at APS for 15+ years) as the main instructor and recently he's been training this other lady and it's been so bad: 1. classes don't start on time half the time (one time started going around checking the kids in at the time class was supposed to start and that took 10 minutes, another time it's already time to start the class but instructor was standing around chatting for 5 minutes) and sometimes runs out of things to do class ended 5 min early 2. runs out of things to do in the class or don't know what songs to sing as we practice swimming movements and they start singing random songs or ask all the parents what song would you like to sing !!?? Could you do a little bit of prep beforehand or bring a cheatsheet into the pool so you know what to do next. Maybe it's the toddler class that's bad because kids are young... won't be doing the toddler class again here unless we get the first instructor back. Will wait for the class for older kids or go to county classes.

Ariana was so great with our daughter. We had previously had a bad experience with a different…read moreteacher, and our daughter was afraid of the water. Ariana was patient with her, and our daughter loved being in the water by their last lesson!

Miles was so good with teaching my daughter Charlotte. He was excellent at redirecting when she got…read moredistracted and brought boards, toys, etc. to make the lesson fun. He was always prompt, prepared, and was extremely flexible with rescheduling due to weather. She learned how to hold her breath, go under without fear, blow bubbles, kick, float, and always looked forward to her swim lesson. My daughter has shown major improvement in the water in just six sessions!

Great local pool. I called as it doesn't list the lane schedule clearly online. I bought a day drop…read morein pass. Lap lanes are labeled. They have kick boards and pull buoys. Bring your lock for the lockers. Wish they would fix the swimsuit "dryer" bin in the locker room.

Wakefield is really inconsistent with their pool hours. The online schedule doesn't match their…read more"paper schedule. ". Also, they indicate on a white board which lanes, tank and/or diving well are closed and times they reopen. However, none of these changes are communicated online or on their paper schedule. I've planned and shown up on two different days: Monday and Tuesday afternoon and haven't been able to use the facilities bc they changed the availability. What's the point of getting a pass when you don't know when it's available for use? The only upside is that the staff is nice and helpful. I'm not sure who makes the changes and communicates/doesn't communicate when pool users are allowed to use certain areas of the pool. They need to figure this out, or just know you'll waste your time!

Super homey community type place. Rates can't be beat, a life-saver for a middle class family…read more But the (mens) locker room is pretty filthy due to bad floor grading which leads to puddling. Parents walk in with street shoes and floors get dirty quickly. And there are a lot of irresponsible older men who walk around barefoot, no doubt sharing their plantar warts, and gifted some of that HPV to me, which has made the last 4 months a royal pain in my foot.

Usually a good place to swim. DEFINITELY check schedule and lane availability though sqometimes…read morevery busy.

Amazing facility - definitely worth the very long wait. My family has been a member for a year,…read moreand I honestly don't know how we survived summers before joining. We love Tuckahoe!

Best swim club around. Year round pool, relaxing chill club. New equipment in the gym, sauna,…read moresteam, whirlpool, not pretentious like other clubs in area. Only pet peeve is steam room which is the best when working is at times under repair.

My two year old has been taking swim class here for 4 months. She used to be scared of the pool and…read morewould scream until we took her out of the water. The Aqua tots class has made her feel comfortable about the pool and helped her submerge into the water naturally. I highly recommend Coach Kya. She took the time to explain the steps and what the parent needs to do in each move in order for the child to complete the desired action. We had other coaches before her and we found ourselves confused and we just followed what other parents were doing in each move. Coach Kya was the first one to tell us we were doing it wrong and patiently guided us to execute the steps correctly. The facility is new and clean. There are changing rooms, family restrooms with showers. They also have lollipops and stickers at the front desk for the students which is a nice touch. They are tech friendly, you can download the app and schedule make up classes easily. They also track the students' progress in the app, including the moves they learnt each class and the coach's feedback on when the student can move to the next level. Price is comparable to other big swimming chains such as Goldfish, Big Blue. Class ratio is 1:4 but if you get lucky, you can get 1:1 when other students cancel the group class. Will recommend!

New clean facility with enthusiastic awesome teachers and staff. My daughter took classes elsewhere…read morethe past couple of years but she learned to swim here. Not cheap but worth the investment.

Great gym Squash courts and foot ball courts…read more Has everything including pools etc Staff is always friendly Nice hang out spot Highly recommended

I had a very disappointing experience with the Spring Flagship at The St. James Sports Complex. The…read morecustomer service is honestly some of the worst I've dealt with at a facility like this. One of their representatives, Daisy, was especially rude and disrespectful when I tried to ask simple questions. Instead of helping, she seemed annoyed and dismissive the entire time. On top of that, their website is extremely unhelpful and rarely has up-to-date information. It makes it frustrating to try to find accurate details about schedules, amenities, or programs. The condition of the facility itself is also very disappointing for a place that promotes itself as a premium sports complex. The pool house is constantly messy and poorly maintained, and the gyms are in some of the worst condition I've seen at a facility like this. Equipment and areas often look neglected, which really makes you question how well the place is being managed. Overall, between the poor customer service, lack of reliable information on their website, and the condition of the facilities, I wouldn't recommend the Spring Flagship location. There are much better-run gyms and sports facilities in the area.