Dr. Hammer has been our pediatrician for several years. We could not be happier with his level of…read morecare, 100% satisfied!! Dr. Hammer always explains everything regarding our children's health thoroughly while discussing options. We have never left his office with unanswered questions. His bedside manner with us and the kids is exceptional. Our kids love Dr. Hammer and so do we!

I went there today. I did check the Google to make sure it wasn't busy first and I got in really…read morefast. They were very good service. Brittanee is the one that assisted me. She was very good.

Except for the miscommunication on pharmacy on my last visit, this facility is top notch in my…read morebook. Staff is always friendly, courteous, and professional. I've had a couple of visits here since they opened, and I am glad that they are close to my home for non emergency needs. Don't believe I've ever waited longer than 20 minutes to get in, but it all depends on how busy and who's more in need! Always be "patient" at any urgent care, as they do their best to accommodate many. Would highly recommend here for care should you ever need it.

Where to start! Dr. Sergey & Lauren are awesome! Super thorough which I cannot wait to go down the…read morejourney to fixing my health! Dr Sergey is very understanding and he listens as we go through life history& see key points for when things could affective my health! Love him! And I believe Amelia that was helping us for the membership& scheduling was super nice and awesome! Everyone was amazing ' can't wait to see what the future holds!

I just finished the Fall Reset class (Elimination Diet) with Functional Nutritionist Marianne Green…read moreand it was a wonderful experience. She provided such a thorough approach where we discussed not only food, but also healthy ways to overcome obstacles. It was positive, informative, supportive, and fun! I learned things that will help me make healthier choices forever.

I am truly impressed with this place and this doctor. I liked everything about it. Dr. Saba…read morelistened to everything concerning my health and she was very helpful. I highly recommend this clinic to anyone who is trying to improve their health.

* NOTE:- while masks aren't fun, a medical office of sick people is one of the few places it makes…read moresense. Also, the AMA requires it if all medical offices--it isn't optional for them to not require. Be kind to the staff: it is not their choice or decision. We are new and finding a pediatrician is a bit overwhelming as reviews are all over the place. To compound it, my kiddo was already sick and I needed to find someone ASAP. I was very impressed with St Alphonsus Pediatrics from start to finish. The receptionists were helpful, and the Dr we saw was great. Coming from out of state, I was used to very cold doctors always in a rush and making you feel awful for taking too much time. I was so grateful to NOT feel that way here. The whole staff was helpful from start to finish. I appreciate feeling that the doctor listened to what I said, and my concerns, without judgment, and she didn't make me feel stupid for my requests or questions. If you are looking for a doctor for your kid, I recommend this place.

My son had a well child appointment scheduled for 4 pm. My husband took work off to be with our…read moreyoungest so that I could attend the appointment with just our son. It was around 4:15 and we hadn't been seen so I asked the front desk if they could confirm our appointment which they did and assured us we would see his Dr shortly. It was then after 4: 30 that we went back to a room. The nurse took his vitals and told us the Dr should be in any minute. At 4:50 I stuck my head out the door and didn't find anyone initially, but eventually found a nurse and she said that he will be in any second. At 5:15 we still have yet to see the Dr. I had my son get dressed again and we looked in the hallway and the lights were all turned out the computers were shut down and there was no one in the lobby area but a lady vacuuming! There was no one even there that we could tell that we were now late for his sisters ballet and would have to be leaving so I called the office and left a voice mail. The Dr called me back and apologized and wanted to schedule a new appointment right then. I was too upset at the time and told him that we needed to get home to try to get his sister ready to go to ballet (late). I called the office the next day to talk to an office manager and no one was available to take my call so the receptionist recorded my message and assured me that it was not acceptable and someone would be giving me a call back asap. A day goes by nothing. The next day some thing. I called the second time and again wasn't able to speak to an office manager. I again left a voicemail. A day goes by then another with no word. I finally call them to let them know that we would be leaving the practice as this wasn't a mistake, but a pattern of behavior.

I had similar experiences as other reviewers. The type of care, lack of accountability, and…read moreunprofessional behavior is signature to this pediatric office.

My experience with theis office was that they were stubborn, argumentative when called out for…read moretheir shortcomings and they're either disorganized or just don't care about the experience of the people that pay them for a service, which aligns perfectly with other peoples' reviews on here. People have been raising concerns for years, and they appear to have done little or nothing to change for the better. I wish I had read the reviews on here before chosing them as my sons Pediatrician/PCP. I had hoped for someone that inspired confidence, but all I was left with was disappointment & frustration, which they didn't even try to alleviate. I expect better from medical providers.

Horrible service and care. There was no benefit to any of the visits. I thought it would get…read morebetter, but unfortunately it did not. A complete waste of time and money.

Horrible experience. The office will not give you any information before undergoing their new…read morepatient exam which you will be charged for. The cost for the exam increased after the fact once they found out I had insurance. No information on the cost of a basic adjustment, everything is focused on getting you into a treatment program of multiple visits per week. I asked continually how much an adjustment costs and the response was that you will find out after your consultation. Come to find out the adjustments are not hands on manipulation but use some clicker tool. After going through the process and not even getting a real adjustment I felt like I had been robbed and couldn't do anything about it. Hopefully this will save someone else the trouble.

When I called to get an appointment with my Dr ( who was transferring to IHNC), the receptionist,…read moreDesi told me I could come in that very day! Turns out I had a pinched nerve in my back that rendered walking almost impossible. When I arrived, Desi saw my husband and me struggling to get into the clinic. She came out with a wheelchair to get me into the office. Scott Malm spent almost an hour with me. He was thorough in his exam and offered encouragement that this would get better. He helped educate me on using my tens unit and offered for me to come back at any time. This place deserves a 5 star rating. Thank you Dr. Malm

From the owner: We are an urgent care that provides same day access to behavioral health and primary care.read more