I called Mike Patrick to 3 reasons. #1. 6 month old Moen kitchen faucet had low pressure on the hot water side and the spout needed tightening. #2. Bathroom value was leaking, needed to be swapped out with a new Delta value, tub spout, shower head. #3. Remove 2 old kitchen sinks and then install 2 new stainless steel drop in Kitchen sinks with new faucets & garbage disposals. I was quoted $130/hour. "Chuck" would not work on anything except Moen or Delta. "Chuck" arrived on time at 9:00am. After 1.5 hours of him huffing and puffing as he messed underneath a very clean/sanitary area under my kitchen sink, the only think that was accomplished was the tightening of the spout. (I also caught him twice on my Vivint doorbell camera SCREAMING Vulgar Language several times! Glad I didn't have children around! I shared this information with the owner of this company, Mike Patrick, obviously he doesn't care about his customers either... I have yet to hear anything from the company. Customer satisfaction is NOT of his concern.) He gripped and completed about "Big Box" items not being of good quality. He was frustrated the entire time, however he seemed to "know it all". He gave up trying to remedy the slow hot water flow. He didn't have any interest in replacing the bathroom shower/tub value since it wasn't going to be an "easy" fix. He then said he wouldn't have any more time to install one of the kitchen sinks needed. After he realized that the sink/faucet combo set I purchased was Glacier Bay, he refused to install it. Both of these sinks were for rental units. I told him I'd install myself. Being here 1-1/2 hours @ $130 you'd think the bill would be $195. Instead it's over $237... I had to pay for his "travel time" of 20 minutes. So.. $237 to tighten a kitchen sink. Here is the BIG kicker, I (High School diploma & a touch of common sense, mom of 4, married for 38 years) google YouTube and after spending 10 minutes trying to find the right size Allen wrench has the hot water flow up to normal within 15-20 minutes. Don't waste your time, Save your $$ DO NOT CALL this Arrogant "plumber." read more