Excellent customer service, prompt, and efficient from scheduling to insurance to examination. I've…read morebeen with Dr. Roselynn Nguyen for over a year and I'm always impressed with the timeliness of her staff and adherence to appointment times. It seems like a well oiled machine. Staff is professional and Dr Nguyen gives her patients a clear understanding of their issues with options of how to best address concerns. 100% recommend for your dermatology care.

I have been to this dermatologist twice now, and without fail and with great consistency, I have…read morehad the most incredible experience. Literally everyone in this place has an active and positive attitude. When you walk in, the administrative staff are immediately routing you and with a positive demeanor. They are simply charming. And then you get to your room on time, and the staff who attend to you have an amazing bedside manner. They are overtly compassionate, extremely accommodating and you feel like you are the most important patient ever, even for a routine checkup. Dr. Bryan Carroll is an amazing doctor - very friendly, very compassionate and supportive and also has a light candor and sense of humor that make him a perfect doctor to have to see. I highly recommend this place. My only regret is that they are not a general practitioner. I could get used to this place more often.

Don't bother. Worse place to get an appointment with. They don't answer phone, dont return phone…read morecalls when directed to leave a message and you leave messages to phone. Why have a phone number. No i don't want to create a patient portal or schedule an appointment on line. I only want to talk with a live real person. Take my advice, go elsewhere!

They are the best!!!! I had a fantastic experience at Northstar Dermatology! The staff was…read morewelcoming and professional. The front desk team made check-in seamless, and I barely had to wait before being called back. Dr. Vemula was incredibly knowledgeable, taking the time to thoroughly explain my concerns and treatment options. She answered all my questions with patience and made sure I felt comfortable every step of the way. I really appreciated their attention to detail and personalized approach to care. The office itself is clean, modern, and well-organized, making the entire visit pleasant. Will be definitely coming back

Friendly staff with plenty of seating. It can confusing trying to get to the suite but there's…read morepeople there to guide you. Parking isn't free but $2 is nothing compared to other garage parking in the city. The Dr. was gentle & explained everything thoroughly; I will be back for my yearly check up. Highly recommend!

I came for a facial and not only was Sunny amazing, but everyone in the office was so sweet and…read morewelcoming! (Most dermatology offices I've been to in the past haven't shown much care for their clients, and the offices haven't been organized) so this experience was refreshing to say the least! Can't wait to return!

I received a friendly welcome upon arrival; communication throughout the check in and waiting was…read moregood. Majority of those ahead of me were elderly and had someone with them; waiting room full. My checkup with PA Laura was thorough. She's had to do several biopsies in the past and always did a great job; none this time; Yay

Dr. Ioffe has taken great care of me. I've had basal cells and more removed with no pain and very…read morelittle scarring.

Highly rude individual. I used to see Amanda Wolthoff at ths practice. She was out and I got stuck…read morewith Dr Thrash. No thanks.

Dr. Thrash was great and I very rarely like doctors. I typically avoid going at all costs but I…read morewon't be afraid to come back (God willing, I won't have to but if something crops up, this is my guy). Parking was easy and the office was clean and prompt. The medical assistant, Mo was very friendly and made me feel at ease. Within about 2 minutes the two spots were numbed and sliced off and I was out the door with a Rx. Friendly, direct, to the point, my kind of doctor. I highly recommend.

His customer service skills needs improvement he acted like he was scared to be in the same room…read morewith me. No personality, I really didn't feel he cared to help my situation because he didn't have many options to address my hair issue so I went to another dermatologist.

Best doctor I've ever had. Had some benign skin spots. Made an appointment for the next day. Dr…read more William's removed all of my spots within 30 minutes. Paid out of pocket. Very affordable.

Dr. Rihani and his entire staff are so wonderful and professional. I went in for my first time to…read morereceive Botox and I am extremely pleased with the results. He and his staff talked me through everything and also made some skincare recommendations that completely changed my skin texture. I have already been recommending him to all of my friends and will continue to do so!

I've been seeing Dr. Rihani for my botox and fillers in Fort Worth for a few years now. I'm very…read moreparticular about having natural looking results, he has an eye for esthetics and talks through all of my concerns with me. Every time I see him he has all of my information pulled up with exact placement and amounts he used and always uses that for reference. I have referred everyone I know to him.

I came in a few years ago but didn't get to see Dr. Pham at the time due to scheduling. He is only…read moreat this location on certain days and my work schedule at the time did not permit me to come in on those days. I saw one of the PAs there for that appointment. It was fine and I got the answers I needed. I came in again a few months ago and made sure I would be able to see Dr. Pham. This time I came in due to having an allergic reaction to a medication that left me with hyperpigmentation on my face. It wasn't healing fast enough so I wanted to see if there was something he could prescribe me. The staff was friendly from the front desk to the medical assistant that brought me back. Dr. Pham walked in full of energy and was very welcoming. He was easy to talk to, almost like a friend, and just made me very comfortable. He prescribed me an ointment which helped the discoloration go away quickly. I would not hesitate to come back in the future.

I was referred by my primary care doctor. I did not want to leave a review about this place until…read morethis happened too. I got an allergic reaction from a med, called, and they prescribed me a cream. Tell me why this cream costs $2000?? I told my pharmacy to talk to them, they did not get any communication back. Not only did I waste my time and money on the appointment, they were very rude and rushed me. The nurse gave me a sticky note and wanted it back, and said "Omg Omg" and was frustrated I put it in my bag when I didn't know she needed it back. The whole thing was very rushed, they just wanted me to finish. My last name was spelled wrong too. Zero stars.

How about caring for a 9 month pregnant lady instead of sending her home in tears! She had an…read moreappointment but because she had a previous treatment in Keller, your professional jealousy kicked in, acting all superior and telling her to go back there, because you do things differently!

I will NEVER go back! Had a skin cancer removed. During the…read morestitching process, I had to ask for more lidocaine, as I wasn't completely dead! I am self pay and they quoted me 480 for my second visit, that I paid! I come back today, to have the stitches removed and they say I have a balance of $500! Basically they are ripping people off! I should also mention that the blonde at the front desk needs to learn to be courteous to all customers! I will tell everyone that I know NOT to go here! I'm sorry for Juan, he works here and is amazing!

Changed me $150 to do nothing. Never even looked at what I needed done…read more Rip off artist in my opinion! Requested a refund or even a discounted rate and no response from the office manager

I saw him twice for an infected cyst. Each visit lasted no more than a couple of minutes with the…read moredoctor (the bills including lab fees were exorbitant). After the first visit, they sent the infection to the lab and someone in the office called and told me I had a staff infection in the cyst and needed a different antibiotic than the original prescription. This was worrisome because I spent 10 days in the hospital with a staff infection in high school. Upon my follow up the doctor told me it was not staff but that the infection was still there despite a round of two different antibiotics. I went in for my third visit to see why the cyst was still swollen and red and the receptionist told me that they needed to have a credit card on file in order to see me (they had asked me this on the second visit as well and I declined). I said they could not have my credit card on file bc then I had to monitor it in case they billed me for anything. In addition, if that information was stolen I would have another headache. She then informed me that I had a balance due from my last visit. I told her I had paid that bill three weeks ago. She responded that maybe they just hadn't been updated yet. Then I said that's the exact reason why I don't want you to have my credit card on file -- you could charge me and just say you hadn't heard from the billing company. They said I could keep a $100 deposit on file which they could not tell me when I would get that back. I declined that as well and I was not allowed to see the doctor. I get it, my father was a doctor and they don't want no-shows or people who don't pay their bills. They are trying to protect themselves. But they were much more worried about pushing me through their processes and getting their money than my care. This whole experience was a great example of how far health care has fallen-- terrible service and just trying to push as many people through the funnel as they can. I can't imagine running a service business with something as important as people's health in this way.