My initial visit with Dr Jeanine Hoang, MD was professional and productive…read more My recent visit was with a young PA who entered with 2 young girls, not just 1 assistant. Reading the room, and having worked 10 years in a 6 MD office i was meant to be entertainment for what i was dealing with. I chose differently. The young PA rolled up to my face, no instrument in hand as her dictated notes stated and told me i had Rosacea. I thanked her for her time and when asked if i wanted a prescription, I declined, preferring to have my prescription through my primary care, the health care there I respected and wanting no further dealing with this Burleson office. I returned a week later for all my records...and saw that Nothing dictated actually took place. There was No DERMASCOPE USED, NO COUNSELING. My visit lasted 4 minutes at most. The attitude from the young Trio was unacceptable and unprofessional. I would never refer anyone to this practice. I notified my insurance and called the office manager. Silence will not bring improvements. This visit was not in keeping with the professionalism of Dr Jeanine Hoang.

I thought the care at this office was great, especially since this was my first visit to a…read moredermatologist. However, the reason for the low rating is that I called multiple times to discuss my facial medication and never received a call back. I also sent a message through the patient portal and did not get a response. Because of this lack of follow-up, I don't think I will be returning to this doctor's office.

Excellent customer service, prompt, and efficient from scheduling to insurance to examination. I've…read morebeen with Dr. Roselynn Nguyen for over a year and I'm always impressed with the timeliness of her staff and adherence to appointment times. It seems like a well oiled machine. Staff is professional and Dr Nguyen gives her patients a clear understanding of their issues with options of how to best address concerns. 100% recommend for your dermatology care.

I have been to this dermatologist twice now, and without fail and with great consistency, I have…read morehad the most incredible experience. Literally everyone in this place has an active and positive attitude. When you walk in, the administrative staff are immediately routing you and with a positive demeanor. They are simply charming. And then you get to your room on time, and the staff who attend to you have an amazing bedside manner. They are overtly compassionate, extremely accommodating and you feel like you are the most important patient ever, even for a routine checkup. Dr. Bryan Carroll is an amazing doctor - very friendly, very compassionate and supportive and also has a light candor and sense of humor that make him a perfect doctor to have to see. I highly recommend this place. My only regret is that they are not a general practitioner. I could get used to this place more often.

Friendly staff with plenty of seating. It can confusing trying to get to the suite but there's…read morepeople there to guide you. Parking isn't free but $2 is nothing compared to other garage parking in the city. The Dr. was gentle & explained everything thoroughly; I will be back for my yearly check up. Highly recommend!

I came for a facial and not only was Sunny amazing, but everyone in the office was so sweet and…read morewelcoming! (Most dermatology offices I've been to in the past haven't shown much care for their clients, and the offices haven't been organized) so this experience was refreshing to say the least! Can't wait to return!

I was waiting to see results before I posted a review for SkinPin microneedleling. Yesterday was…read moremy third treatment with Ms. Emily T. Initially, the texture of my face was both dry and oily. I had some acne scarring on my cheeks. After 3 treatments, I am starting to observe my skin becoming smoother, even toned, more balanced and cleaner. After the first treatment, I peeled really bad. However, I noticed very minor peeling after the third treatment. I am really liking the results because when I apply tinted sunscreen, my face looks less bumpy. Ms. Emily is very friendly and professional. I appreciate how she recommended products that are much better for my skin. Her expertise is evident and I'm planning on continuing more treatments for the scarring in the future. I highly recommend It's A Secret Med Spa and hope you will have a great experience like I did.

This place will scam you! Stay away. I went to the Fort Worth location on Crockett for…read moreBotox/Dysport with Saira. I got the same number of units I've always gotten at other places. There was little to no results after two weeks. I went back in, got 30 more units and I still have a lot of movement in my forehead. It's almost like they "water down" their injections or lie about the number that you're getting. I called two days ago to speak to a manager that was not available and still have not heard back from them. Don't fall for the new patient discount, you end up spending more!

My sister referred me to Dr. Lisa when I moved to Texas a few years ago. There were soooo many…read morethings happening to my body (i.e., horrible headaches, lethargy, hot flashes, night sweats, urethra pain, muscle & body aches, tendencies to want to hurt people, & every other symptom) that had been happening for YEARS! All my life my doctors, including my OBGYNs, NEVER EVER talked about menopause & the symptoms tied to it. I even had a partial hysterectomy & never knew it put me in menopause until I moved to Texas. Dr. Lisa & her staff discussed this freely. She started me on Bio-identical Hormone Therapy (BHRT) via pellets & it has TRULY been a LIFESAVER for me & my mental health, along with other havoc menopause & post-menopause has wreaked on me. The office is always clean & smells very comforting. The staff has always been personable & kind. Thank God for my sister referring me here. If you are ever considering BHRT, I strongly recommend this place. It's a drive, but worth every extra mile.

Dr Gardner is Amazing & such a delightful spirit! We're so thankful for her help hardworking,…read morededication & attention to our health! She takes time to explore & explain every aspect of your life balance. If you're looking to feel better take a deep dive to better healthcare that works with all the answers, friendly smiles and great atmosphere look no farther... Dr Gardner is your key to living a better quality of life!

Dr phuah and her med spa staff are simply the best. I've been getting Botox for 7 years (last year…read morewith dr phuah) and I've never had someone so detail oriented to make sure it's exactly what I want/need. Her suggestions aren't ever too much (work or cost) it's truly what she thinks it's best for my needs. Corey and Courtney do the hydra facials and they are both AMAZING!!! Also detail oriented and explained step by step process of what each phase is for the hydra facial. I highly recommend doing all procedures via med spa. They are very professional and I have been extremely satisfied.

Hanami Medspa was fantastic! I will definitely be a return client. The Botox is very good quality…read more I had better results with my 30 units than I have with 40 at other places. I'M FROZE and loving it. The office is well decorated and inviting, they offer numbing cream, and the staff is so friendly, accommodating, and engaging. Courtney rocks! Thank you Hanami!

I had a 1:30 appointment. I was booked promptly, and the staff was very courteous. I was told to…read moretake my clothes off and he'd be in within a few minutes. I waited 40 minutes with no updates and never heard the doctor's voice outside visiting other patients, so finally stuck my head out the door and asked for a nurse to see what was going on. They apologized but said he had been in his office with the door shut on a phone call and wouldn't answer their texts, and they weren't sure when he would be out. Well, I'm in the middle of my workday too and couldn't gamble on him deciding when to honor his patient's time, so I just asked for them to refund my money. Keep in mind, they charge you in advance for your appointment when you walk in the door and have a no-show cancellation fee within 24 hours, but then he apparently doesn't mind no-showing on his own patients that have already arrived...frustrating. They did, however, refund my money. Again, the staff was very friendly, but the office was also near dead - the waiting room was completely empty, so it wasn't an overscheduling issue - just a lack of regard issue. To be fair, this was my second visit and the first was fine...nothing great, nothing bad. His assistants are great, but it was unacceptable for a professional.

Saw Dr Charles in March for new patient visit. I was told that Dr Malouf only handles cosmetic…read moredermatology and would not be seeing me. As a long time sufferer of my condition I requested to be put on a new medication, which she said I was a good candidate for, but that I would need specific labs done to get the process started. The very same day, I scheduled and paid for the independent lab services who send the results to the requesting clinic (Dr Charles office). Wait for my follow up appointment for two months. Second visit two months later, I arrive and am told Dr Charles is no longer with the practice, that they had no idea about the treatment plan discussed, that they don't have a dermatologist at that location who can handle the specific treatment plan and that I could schedule a new appt with a different derm all the way in Cleburne. They said they didn't even have my lab results and would have to request it from the diagnostic lab I went to. This all could have been a phone call. Not only am I having to leave work early to make this appointment, but the appointment is completely fruitless as it is essentially a rescheduling discussion that I am surely going to be billed for as an "office visit". Pardon me if I don't trust your practice or any of your referrals after this. There is obviously very poor communication even in terms of something so simple as patient medical notes. There is also clearly a lack of value for a person's time and money. The woman who did "see" me did leave me a voicemail shortly after the visit to "discuss the lab results" that had been sent to them back in March, however as I will be finding a different practice to handle my needs this was pointless. Not sure I even trust whatever she had to "explain" considering she couldn't even properly say the name of the medication I had been asking after. Perhaps this location will serve you well if your dermatology needs are purely cosmetic, which seems to be their specialty, but look elsewhere if you have a need for a medical dermatologist, especially one who values your time and business. There are plenty of options.

Office staff was great and very helpful. Provider Courtney was not even interested in looking at…read morethe worst of my sores which are below my belt. She looked at my arms, shoulders and back and that was it. She then prescribed a cream that I have already been trying for over a year. It has not made a difference. I felt very dismissed and judged against because of my mental illness.

Absolutely love Dr. Keehan! He is very knowledgeable and straightforward. He has helped me with…read moreseveral different skin issues. Staff is always friendly.