Excellent customer service, prompt, and efficient from scheduling to insurance to examination. I've…read morebeen with Dr. Roselynn Nguyen for over a year and I'm always impressed with the timeliness of her staff and adherence to appointment times. It seems like a well oiled machine. Staff is professional and Dr Nguyen gives her patients a clear understanding of their issues with options of how to best address concerns. 100% recommend for your dermatology care.

I have been to this dermatologist twice now, and without fail and with great consistency, I have…read morehad the most incredible experience. Literally everyone in this place has an active and positive attitude. When you walk in, the administrative staff are immediately routing you and with a positive demeanor. They are simply charming. And then you get to your room on time, and the staff who attend to you have an amazing bedside manner. They are overtly compassionate, extremely accommodating and you feel like you are the most important patient ever, even for a routine checkup. Dr. Bryan Carroll is an amazing doctor - very friendly, very compassionate and supportive and also has a light candor and sense of humor that make him a perfect doctor to have to see. I highly recommend this place. My only regret is that they are not a general practitioner. I could get used to this place more often.

The entire experience went beyond expectations! I followed Dr. Amir when he moved his office from…read morejust around the corner from my home in Park Glen to his current location in North Richland Hills! This visit involved surgery to remove a Squamous Cell cancer from my forehead and it was 5 star all the way! The staff from the front desk and the Nurses were skilled and very friendly! Dr. Amir put me at ease from the start and The surgery was painless and the recovery is going smoothly! If you have any issues with cancer give Northstar Dermatology a call you will be in good hands!

I had a cancerous tumor on my head and Dr. Amir removed it and stitched it up nicely. his staff…read morewas very courteous as well as Dr. Amir and they addressed my aftercare concerns and called later to check on me. thank you for your care!

Friendly staff with plenty of seating. It can confusing trying to get to the suite but there's…read morepeople there to guide you. Parking isn't free but $2 is nothing compared to other garage parking in the city. The Dr. was gentle & explained everything thoroughly; I will be back for my yearly check up. Highly recommend!

I came for a facial and not only was Sunny amazing, but everyone in the office was so sweet and…read morewelcoming! (Most dermatology offices I've been to in the past haven't shown much care for their clients, and the offices haven't been organized) so this experience was refreshing to say the least! Can't wait to return!

I received a friendly welcome upon arrival; communication throughout the check in and waiting was…read moregood. Majority of those ahead of me were elderly and had someone with them; waiting room full. My checkup with PA Laura was thorough. She's had to do several biopsies in the past and always did a great job; none this time; Yay

Dr. Ioffe has taken great care of me. I've had basal cells and more removed with no pain and very…read morelittle scarring.

Highly rude individual. I used to see Amanda Wolthoff at ths practice. She was out and I got stuck…read morewith Dr Thrash. No thanks.

I came for two issues, and both were botched…read more I had a concerning spot inside my nose. Dr. Thrash removed it and had it tested (endured lidcane shot with no numbing gel, then removal and cauterizing). I'm not sure the person who called back even reported my own file to me. She told me the results indicated sun damage. I asked her how could I have gotten sun damage inside my nose, and she suggested from skiing (I've been 3 times in my entire life). I also had a spot removed on my leg the same day. It required a stitch or two. The care instructions they sent me home with were some 1000th copy of an original, barely legible, and indicated that it was optional to keep the wound wrapped. Because of where it was, it was difficult to keep a bandage on, so I didn't wrap it after the first week. At the two week follow up, I told the nurse that it felt like it was coming open. She didn't listen, didn't ask any questions, and barely even communicated with me. I later called because it wasn't healing properly, and Dr. Thrash scolded me for not having treated it properly. Unacceptable. The instructions provided at the initial appointment were unclear and the nurse I saw at the 2 week checkup didn't listen to me or raise any concern about me coming in to that appointment with it unwrapped. Now I have a gnarly scar on my leg. Dr. Thrash conveniently offered for me to come back for treatments to reduce the scarring. No thanks. Avoid this clinic at all costs.

His customer service skills needs improvement he acted like he was scared to be in the same room…read morewith me. No personality, I really didn't feel he cared to help my situation because he didn't have many options to address my hair issue so I went to another dermatologist.

Best doctor I've ever had. Had some benign skin spots. Made an appointment for the next day. Dr…read more William's removed all of my spots within 30 minutes. Paid out of pocket. Very affordable.

Dr. Rihani and his entire staff are so wonderful and professional. I went in for my first time to…read morereceive Botox and I am extremely pleased with the results. He and his staff talked me through everything and also made some skincare recommendations that completely changed my skin texture. I have already been recommending him to all of my friends and will continue to do so!

I've been seeing Dr. Rihani for my botox and fillers in Fort Worth for a few years now. I'm very…read moreparticular about having natural looking results, he has an eye for esthetics and talks through all of my concerns with me. Every time I see him he has all of my information pulled up with exact placement and amounts he used and always uses that for reference. I have referred everyone I know to him.

I came in a few years ago but didn't get to see Dr. Pham at the time due to scheduling. He is only…read moreat this location on certain days and my work schedule at the time did not permit me to come in on those days. I saw one of the PAs there for that appointment. It was fine and I got the answers I needed. I came in again a few months ago and made sure I would be able to see Dr. Pham. This time I came in due to having an allergic reaction to a medication that left me with hyperpigmentation on my face. It wasn't healing fast enough so I wanted to see if there was something he could prescribe me. The staff was friendly from the front desk to the medical assistant that brought me back. Dr. Pham walked in full of energy and was very welcoming. He was easy to talk to, almost like a friend, and just made me very comfortable. He prescribed me an ointment which helped the discoloration go away quickly. I would not hesitate to come back in the future.

I didn't go here but my wife did today. These are her words, initially when my wife checked in they…read morewere rude that she had an appointment past 3 pm even though they made it. Overheard the front desk girls complaining because people write too small. When it was her turn to go back, the tech came out and called a name that sounded similar so my wife asked if she meant her name. The tech gave her a irritated look and asked the front desk to clarify the name. The tech was very short and rude, the tech told my wife to go into a room. There were three doors open so my wife tried to confirm which one and the tech gave attitude and clarified. The appointment started and all the tech was doing was gaslighting my wife trying to downplay the issues she was having. Acting as if my wife had no idea what she was talking about. The room was also extremely dirty. The only redeeming factor is the doctor was nice, outside of that it was a terrible experience.

I've been going there for a while now, and the staff--both the people working inside and the…read morereceptionists--are very kind and attentive. That's certainly been my experience, and it's also what I've observed in how they treat others.

Dr. Hopkins and Dr. Webster are great. But the receptionist ladies, are extremely rude. Especially…read moretowards kids. You can tell they do not want kids there. The red headed lady snapped at my two year old and the older obese blonde lady got in my face as we were leaving about my kids. If you don't want kids in your waiting area, or even see pediatrics, then don't accept pediatrics or have a sign that says "we do not allow kids under ____ years old". Plenty of other businesses do it.

Changed me $150 to do nothing. Never even looked at what I needed done…read more Rip off artist in my opinion! Requested a refund or even a discounted rate and no response from the office manager

I saw him twice for an infected cyst. Each visit lasted no more than a couple of minutes with the…read moredoctor (the bills including lab fees were exorbitant). After the first visit, they sent the infection to the lab and someone in the office called and told me I had a staff infection in the cyst and needed a different antibiotic than the original prescription. This was worrisome because I spent 10 days in the hospital with a staff infection in high school. Upon my follow up the doctor told me it was not staff but that the infection was still there despite a round of two different antibiotics. I went in for my third visit to see why the cyst was still swollen and red and the receptionist told me that they needed to have a credit card on file in order to see me (they had asked me this on the second visit as well and I declined). I said they could not have my credit card on file bc then I had to monitor it in case they billed me for anything. In addition, if that information was stolen I would have another headache. She then informed me that I had a balance due from my last visit. I told her I had paid that bill three weeks ago. She responded that maybe they just hadn't been updated yet. Then I said that's the exact reason why I don't want you to have my credit card on file -- you could charge me and just say you hadn't heard from the billing company. They said I could keep a $100 deposit on file which they could not tell me when I would get that back. I declined that as well and I was not allowed to see the doctor. I get it, my father was a doctor and they don't want no-shows or people who don't pay their bills. They are trying to protect themselves. But they were much more worried about pushing me through their processes and getting their money than my care. This whole experience was a great example of how far health care has fallen-- terrible service and just trying to push as many people through the funnel as they can. I can't imagine running a service business with something as important as people's health in this way.