I had a 1:30 appointment. I was booked promptly, and the staff was very courteous. I was told to…read moretake my clothes off and he'd be in within a few minutes. I waited 40 minutes with no updates and never heard the doctor's voice outside visiting other patients, so finally stuck my head out the door and asked for a nurse to see what was going on. They apologized but said he had been in his office with the door shut on a phone call and wouldn't answer their texts, and they weren't sure when he would be out. Well, I'm in the middle of my workday too and couldn't gamble on him deciding when to honor his patient's time, so I just asked for them to refund my money. Keep in mind, they charge you in advance for your appointment when you walk in the door and have a no-show cancellation fee within 24 hours, but then he apparently doesn't mind no-showing on his own patients that have already arrived...frustrating. They did, however, refund my money. Again, the staff was very friendly, but the office was also near dead - the waiting room was completely empty, so it wasn't an overscheduling issue - just a lack of regard issue. To be fair, this was my second visit and the first was fine...nothing great, nothing bad. His assistants are great, but it was unacceptable for a professional.

Saw Dr Charles in March for new patient visit. I was told that Dr Malouf only handles cosmetic…read moredermatology and would not be seeing me. As a long time sufferer of my condition I requested to be put on a new medication, which she said I was a good candidate for, but that I would need specific labs done to get the process started. The very same day, I scheduled and paid for the independent lab services who send the results to the requesting clinic (Dr Charles office). Wait for my follow up appointment for two months. Second visit two months later, I arrive and am told Dr Charles is no longer with the practice, that they had no idea about the treatment plan discussed, that they don't have a dermatologist at that location who can handle the specific treatment plan and that I could schedule a new appt with a different derm all the way in Cleburne. They said they didn't even have my lab results and would have to request it from the diagnostic lab I went to. This all could have been a phone call. Not only am I having to leave work early to make this appointment, but the appointment is completely fruitless as it is essentially a rescheduling discussion that I am surely going to be billed for as an "office visit". Pardon me if I don't trust your practice or any of your referrals after this. There is obviously very poor communication even in terms of something so simple as patient medical notes. There is also clearly a lack of value for a person's time and money. The woman who did "see" me did leave me a voicemail shortly after the visit to "discuss the lab results" that had been sent to them back in March, however as I will be finding a different practice to handle my needs this was pointless. Not sure I even trust whatever she had to "explain" considering she couldn't even properly say the name of the medication I had been asking after. Perhaps this location will serve you well if your dermatology needs are purely cosmetic, which seems to be their specialty, but look elsewhere if you have a need for a medical dermatologist, especially one who values your time and business. There are plenty of options.

Friendly staff with plenty of seating. It can confusing trying to get to the suite but there's…read morepeople there to guide you. Parking isn't free but $2 is nothing compared to other garage parking in the city. The Dr. was gentle & explained everything thoroughly; I will be back for my yearly check up. Highly recommend!

I came for a facial and not only was Sunny amazing, but everyone in the office was so sweet and…read morewelcoming! (Most dermatology offices I've been to in the past haven't shown much care for their clients, and the offices haven't been organized) so this experience was refreshing to say the least! Can't wait to return!

Office staff was great and very helpful. Provider Courtney was not even interested in looking at…read morethe worst of my sores which are below my belt. She looked at my arms, shoulders and back and that was it. She then prescribed a cream that I have already been trying for over a year. It has not made a difference. I felt very dismissed and judged against because of my mental illness.

Absolutely love Dr. Keehan! He is very knowledgeable and straightforward. He has helped me with…read moreseveral different skin issues. Staff is always friendly.

I received a friendly welcome upon arrival; communication throughout the check in and waiting was…read moregood. Majority of those ahead of me were elderly and had someone with them; waiting room full. My checkup with PA Laura was thorough. She's had to do several biopsies in the past and always did a great job; none this time; Yay

Dr. Ioffe has taken great care of me. I've had basal cells and more removed with no pain and very…read morelittle scarring.

About 1 year ago I went in to see Dr Wuu about a neck and scalp rash that had appeared out of…read morenowhere, I had never been allergic to poison ivy or anything before, but that was my guess, anyway Dr Wuu suggested that I have some Blood work done , and gave me some medicine, I was to return after the results, a week or so later I returned and she was insisting that I go see a nephrology specialist. To make sure that something serious wasn't happening, and thank goodness she had brought this to my attention, because I am suffering from a severe rare autoimmune disorder which will destroy your kidneys , if not addressed with very Expensive and serious medication. It's taken me a better part of a year getting the biopsy and diagnosing this condition. So honestly I can't even begin to thank or repay Dr Wuu for her concern about my bloodwork results and her being insistent that I should have a nephrologist look at my blood work.. the medication is so expensive to treat this condition!! It's shocking 30,000 a month To 50,000 dollars a month!! Yes, and the treatment plan is a minimum of 9 months, on your first attempt to stop your immune system from a civil war that you had no idea existed. This is a true story, I'm the one living it . Again thanks to the Doctor and staff at northeast Tarrant Dermatology....

Saw Dr. Alice Wuu. She looked at a spot on my face and said it was an oil gland but wanted me to…read morereturn to remove a spot on my shoulder. Returned one month later for that and told her the spot on my face was still hurting. She removed it and pathology determined it to be Squamous cell carcinoma... skin cancer. Had to have Mohs surgery. I requested to switch to Dr. Tho Quoc Nguyen (may be the owner of the practice). I explained why I switched and he said, "maybe it was too early to tell." It was only one month between Dr. Wuu telling me it was an oil gland to telling me it was Squamous cell cancer. But I stuck with Dr. Nguyen. Latest visit I asked Dr. Nguyen to look at a spot in the same area on my face and he said it was an oil gland (just like Dr. Wuu said about the other spot being an oil gland but was cancer). I asked him to remove it and told him and his nurse that I wanted anything removed from my body to be sent to pathology. They agreed. They removed the spot on my face and one on my leg. I then inquired about a cream (flourouracil) to remove precancerous cells. Dr. Nguyen said it would be a good idea. The only instructions from Dr. Nguyen were to apply it all over the face twice a day for one week. Nothing about not applying to eyelids or near mouth nor how to relieve the horrible discomfort. No instructions from the compounding pharmacy either. Received a call regarding my pathology results for the spot on the leg. I asked about the spot on my face. The nurse said they only had one biopsy and said "she didn't know what to tell me, should she ask the doctor?" Um, yes! That would be a novel idea! She put me on hold to talk to Dr. Nguyen and then told me Dr. Nguyen did not send the sample from my face to pathology. Dr Nguyen said the cream would take care of it. The cream is only for superficial precancerous cells. Doctors should send all biopsies to pathology and even MORE crucial to do that for someone with a history of skin cancer and when requested by the patient. I left a voicemail for the office manager to transfer my and my husband's records to a dermatologist in Bedford and she could call me if she wanted to know why. She never called. Dr. Nguyen never called. No one called to check on how I was doing with the cream. Office staff called to tell me I had to sign a release for my records. Of course, I did that. NOTE: my research on the internet found this..... "A doctor discarding a patient-requested biopsy without pathology review is highly concerning and potentially constitutes medical negligence. Medical standards typically require all tissue removed from the body to be examined by pathology unless a formal institutional exemption exists. Discarding a requested sample directly violates patient autonomy, safety protocols, and legal medical waste."

Had been diagnosed with a BCC on my back. Decided that MOHS surgery was my best option. We found…read moreDr. Berlin via yelp. From the beginning Dr. Berlin and his entire staff were professional, attentive and very personable (qualities you won't find much these days-Southlake office). My problem being BCC a rapid response was necessary. From first call to in the chair was three days. (also unusual these days). Dr. Berlin gave full explanations, looked at my biopsy site and immediately went to work. It took two slices and about two hours to remove the entire tumor. Overall an excellent experience for a distressing problem. If it were possible I would give him 10 stars. BTW, as a person of age, I've noticed that many physicians and their staff treat us as if "well you only have a few years left so you don't get the premium package". There was none of that nonsense from Dr. Berlin or his staff. He was First Class all the way.

Dr Berlin and staff took great care of me. they are very personable and don't make you feel like…read morethey are in a rush.

I went to Dr Cothurn for scabies. He told me I had eczema and prescribed meds Dupixent Nemluvio…read moreRinvoq Rhapsido. All meds that lower immune system. I have auto immune disease so additional meds lowering immune system is dangerous. My last communication was a nurse saying they were running out of options with me. What should have been done in a month has now taken close to a year. I went for a second opinion and I am finally getting better. I do believe that any dermatologist should be able to take care of scabies. Very bad communication and never really took a good look at me. I was so trusting! The second opinion dermatologist approached everything in a much more professional intelligent manner. I realize now what I've been through with Dr Cothurn was all unnecessary. I do not recommend.

He's the first Dr. who gave my son hope regarding his eczema. He also advocated for him when…read moreinsurance turned down the referral for the med which resulted in him being able to get it.

The entire experience went beyond expectations! I followed Dr. Amir when he moved his office from…read morejust around the corner from my home in Park Glen to his current location in North Richland Hills! This visit involved surgery to remove a Squamous Cell cancer from my forehead and it was 5 star all the way! The staff from the front desk and the Nurses were skilled and very friendly! Dr. Amir put me at ease from the start and The surgery was painless and the recovery is going smoothly! If you have any issues with cancer give Northstar Dermatology a call you will be in good hands!

I had a cancerous tumor on my head and Dr. Amir removed it and stitched it up nicely. his staff…read morewas very courteous as well as Dr. Amir and they addressed my aftercare concerns and called later to check on me. thank you for your care!