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    Patrick Heenan, DO

    3.7 (3 reviews)

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    estrella internal medicine and geriatrics Clinic

    estrella internal medicine and geriatrics Clinic

    5.0(2 reviews)
    4.4 mi

    Dr Lucia Gregorio has been my PCP for over 20 years. A number of health issues have come up during…read morethis time and I've always felt comfortable with Dr Gregorio. She stays current on medical advancements and changes in her field, and I am very confident in her competence. I also appreciate that Dr Gregorio listens and explains things clearly. She allows me to be a partner in my own health care, advising without chastising. Another thing I really love is that office staff actually answer the phone at Estrella Internal Medicine and Geriatrics - a rarity these days! Thank you, Dr Gregorio and your awesome team! Bobbie O'Connell

    Wow, people do not appreciate my doctor for the excellent physician she is. So since I was a…read moremedical office manager and a professional medical transcriptionist for more years than I care to think about. I know a good physician when I see one. So I am writing this review, as I find it hard to believe some of the negative remarks I have read in reviews of her office. So I want to put some things straight. I am retired. TYG (Thank you God.) I think I need to explain some things. Doctor Gregorio is an Internist who specializes in medicine for the aged. That is what Geriatrics means. Not every physician specializes in medicine for the aged. I am 69 years old. I know old when I see it. I don't want to see a pediatrician. Although, kids and old folks have different requirements than your run of the mill adult, and react differently to medication. There are a few medications that I took for years and can no longer take because of the changes in my body, and my body's chemistry. Dr. Gregorio is more likely to know all of that kind of stuff and takes really good care of me. Plus, I have a complex medical history and I have some complex medical issues, most seniors do. To give you an example, I live in a senior community and I listen to people talk about their medical problems and how long it takes for them to get an appointment with their doctors. The average is 4 to 6 weeks. Guess how long it takes me to see my doctor, as long as it is Monday through Friday between 9:00am and 5:00 pm, and I have a problem, I get in my car and go to her office. She told me she is my ER between those hours. If it is after 6:00pm or Saturday or Sunday, to go to the ER, they will get a hold of her. I feel that this is a workable solution to all of my medical issues. She also has referred me to some excellent physicians in other specialist fields. I have several. They actually seem to talk to each other which also makes me very happy, medically speaking. There is something else she does, she teaches medical assistants and nurses, yes she does. Good physicians are not "Doc in the Boxes," and as far as answering medical questions she prefers face to face not on the phone where things can be misconstrued or misunderstood. I happen to agree with her. So, if her phone is busy or they don't answer on the second ring, she takes walk-ins if you are already her patient. What that means to you folks who haven't seen her yet is you have to make an appointment for your first visits, you might even have to go in twice for that first visit because she will probably be wanting some blood work and other fun things like that so she can get a base line on your medical needs and she will want to talk to you about it. So, if the office cannot answer your call on the second ring stay on the line they will get to you, and if you want my opinion, and even if you don't, you should wait until they get to you on the phone. I sleep better at night because she is my doctor. You would sleep better at night too if she were your doctor. Last and not least of the things I read, "She should get off of her lap top." Sorry I had to laugh at that. She will never be able to do that. You no longer have a paper chart folks, your medical records are now in that big computer in the sky. Why you may ask? Thank your government for that. It is now all EHR that stands for Electronic Health Records, she is writing her notes about your office visit, she does a good job of it, some are still struggling with that. There are some advantages and disadvantages to EHR. Remember hurricane Katrina, New Orleans was under water, and all of the medical records were destroyed due to flooding, all those medical records are gone. EHR go to a server that may or may not even be in the same state as you and your doctor. So don't worry about her and her lap top. She is entering her notes while it is fresh in her mind, just like she used to write in your chart, as a matter of fact she is typing in your chart. I just thought I would explain that.

    Dignity Health - Dignity St. Joe's. My 1st visit to a St Joe's was after antique washer rollers pulled 4 year old fingers through  to my armpit

    Dignity Health

    4.0(4 reviews)
    5.1 mi

    March 6, 2026, 10 a.m. This is my next moments in the…read more 2025-26 series, "Why is the Dignity St Joseph's rating 2.5 to 3." My best friend, wise counselor, intelligent organizer of all things, and lovely wife of 24 years was born a member of the Hopi Tribe. Though born in Phoenix and an Arizona Valley Girl, her parents were children of Hopi Culture Carriers. Search "Hopi Alcatraz" and you will see a story about her ancestors refusing to allow their children to be removed to government boarding schools. So... Fathers were imprisoned and the children sent to government boarding schools. Lots of children sent to boarding schools. Lots of children removed to homes in distant cities. You can cut hair, discipline native language use out of daily use, force English-only, stop ceremonies, and sit kids in pews, listening to sermons and reading holy books. The Geology of Culture supports the vegetation of life's new ways. My wise, intelligent, and lovely new family changed my culture, teaching me how to care for family in serious medical events. Over the past 21 years I have spent more than a year's time, 24/7 in hospitals, acute care, skilled nursing, physical therapy, senior living, memory care and other cares. Another fork in the road, just a cul de sac. If interested search "Hazel Lumley Umtuch Olney." We began Hazel mistrusting me. I helped her with a project. Soon she said, "We're gonna Indianize you chris." Last time I saw her we greeted eachother as long lost dear friends. My Indianizing; no, Humanizing, continues to this moment. I could not write these words without 54 years of humanizing and uncountable hours supporting family in medical situations. Family presence equals better medical care. The more care shown by the family, or friend side, the better the treatment. My brother was not a homeless guy. When I moved into his room. Care and concern in San Fernando, California eent up at least 35%. That is a big percent in science. Medicine is science. This week is another Fall Week. Not as a season, as a lose balance, hit ground fall. Hip fracture. 9 1 1: Phoenix Dispatch did their job quickly. Station 10 equipment and six crew arrived, quickly assessed, moved respondent to Dignity SJ's ER. Patient moved to ER gurney. Imaging done. Wife and I find ways to doze overnight in ER bay. Team focused on bone repair begins assembling: Team managing physician, many nursing staff - from general care to Specialist nurses. Orthopedic Surgeon, attending surgeon more imaging techs and specialists, anaesthesiologist. Team assembled onformation (data), consults, created surgery and recovery plan. Patient prepped in pre-op. Family Consult with Orthopedic surgeon. Half hour procedure, attending surgeon closes. Recovery room staff takes over from there. Wait for orthopedic surgeon to complete two previously booked surgeries. Total of three nursing staff prep patient in the middle of a shift change. As patient is sedated, blood pressure plummets. Surgery cancelled, patient returns to consciousness in recovery bay. I get a very polite, honest, pointed communication regarding my presence in a Restricted Area without an official escort. I arrived to understand how a surgery notification board can go from "Waiting for procedure" to "PACU" without an "In Progress" notification. We reset to a hospital room as Specialists determine how to accomplish this potentially life-ending procedure. I retrieve our family Rollator/Transport Chair from the car. We have seating for two in a one-chair room. Meanwhile, D finds another room chair, non reclining, in the hallway. Loud pulling and scraping noises resonates from the char, floor and down the hall as The Lioness retrieves her prey, retiring to The Cave. A night of care including transport staff, excellent, patient, caring Nurse and Patient Care Technician. Heart and Lung Squad integrated into the team, Both "gists" meaning many education, training and practice years added to the knowledge and information collection. 7 a.m. following day, more imaging, records review, Cardiologist and Pulmonologist greeting us. We met them first in December. They bring along a Pulmonology Fellow, adding more experience and special ptactice to his dozen previous medical years. Green light on heart fitness. Waiting for operating theater scheduling. Within 20 minutes, patient being prepped for surgery. Anaesthesia will be an epidural; painless, waist down, patient conscious, waist up. We wait for return of our repaired family member. Next stops, observation, release to a physical therapy facility, finally, home.

    Dignity allows Dr. Greg Marchand to practice here. He follows the advice of Robert F. Kennedy Jr…read morewho suggests questionable if not dangerous remedies. The professionalism of the entire staff is now in question as is the vetting process by management.

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    Dignity Health - Gift Store: Many items discounted 50% or more, holiday items and items like these Lego mini flashlights.

    Gift Store: Many items discounted 50% or more, holiday items and items like these Lego mini flashlights.

    Dignity Health - Internal Medicine office waiting area

    Internal Medicine office waiting area

    Dignity Health - Read the hat yelp*ers.

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    Read the hat yelp*ers.

    Paxton Donald E MD

    Paxton Donald E MD

    4.2(10 reviews)
    5.7 mi

    I wish I could give 0 stars. I chose his office because his reviews through Aetna are high. After…read moreseveral missteps and unprofessionalism with his office, I will never return. As a provider, he's average and the interaction was awkward. 1. The front office staff felt like their curse-word infused, personal conversations were more important than checking me in, waiting 5 minutes as they chatted as I stood in view. 2. Dr. Paxton was 1 hour late to the appointment. I should have left at this point. 3. I was very specific about getting a preventative, physical exam and he said "They don't pay me to perform wellness exams" which led me to ask "should I be here then?" and him assuring me I should be. Uhhh okay? 4. The office incorrectly billed my insurance and they blamed my insurance for processing their codes as outside of my covered services which led me to having a bill when I shouldn't have. Their billing person is conveniently located remotely, so you can only get ahold of her if she calls you. This seems a little intentional. I filed a formal complaint/appeal with my insurance as I found this visit a waste of my time and money filled with unprofessionalism and billing errors. I've never left a doctor appointment more disappointed than when I left Dr. Paxton's office.

    The type of care you look for in a Doctor. Dr. Paxtons…read moreoffice staff and Office is kne of the most heartfelt, caring, Gentle People skills, knowledge and due diligence is 100 % above and beyond. If there was a way to give this Dr. And his office staff the biggest KUDOS in the valley, it would be given. I have learned so much and been treated with the most upmost respect and care this is the place. Ill be going to this Dr. Until I no longer am able to. Thanks for the best health care and observation of my health journey and goals. Vivien Aguilar

    Photos
    Paxton Donald E MD
    Paxton Donald E MD - Basic waiting room. Clean and uncluttered.

    Basic waiting room. Clean and uncluttered.

    Paxton Donald E MD - Window could use some cleaning attention too

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    Window could use some cleaning attention too

    Patrick Heenan, DO - internalmed - Updated May 2026

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