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Naperville, IL

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Patrick Commercial Real Estate

2.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Patrick Commercial Real Estate

Buyer's agent

Listing agent

Property management

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The Alice Chin Team - Compass

The Alice Chin Team - Compass

(21 reviews)

Selling in the luxury market requires more than data. It demands precision, expertise, and a team…read morewith the credibility and presence that commands respect at every stage of the process. We interviewed three realtors before making our decision. The data pointed us toward The Alice Chin Team, but what sealed it was a simpler question: who would I take into a boardroom or a high-stakes negotiation? The answer was Alice and Jim, without hesitation. Every step of the process was polished, seamless, and refreshingly honest. They brought professionalism and genuine warmth to what can be a stressful journey, and we had a lot of fun along the way. We achieved both our price and time goals, a result we are incredibly proud of, and one that came from the right preparation, the right positioning, and a team driven by excellence behind us. And then there's Jim. Jim is one of those rare people who makes every room better the moment he walks in. Charismatic, warm, and genuinely fun to be around, he's the kind of person you find yourself wanting to call just to talk. But don't let the warmth fool you. Jim is also one of the most honest professionals I've worked with. No spin, no games, just straight talk and a relentless commitment to doing right by his clients. He went above and beyond at every turn, anticipating needs before we even articulated them. If you are lucky enough to work with Jim, you will understand immediately why people who work with him once never go anywhere else. If you want a luxury experience to sell your luxury home, this is your team.​​​​​​​​​​​​​​​​

Our experience with Alice Chin was extremely disturbing. I encourage anyone who is considering…read moreusing her as their broker to take my review very seriously before moving forward with her. Throughout our transaction, we experienced inappropriate pressure and resistance regarding us using our choice of inspector and our decision to have our inspector support us during our final walkthrough to verify that mold was remediated properly. A buyer should be able to rely on their agent to protect their interests--not feel pressured or undermined during one of the most consequential parts of a home purchase. In general, anything we asked for, such as updates from the sellers about repairs, she framed as atypical and unreasonable. We felt very gaslit by her. What is even more unacceptable is her subsequent public discussion of our private transaction and personal disputes on her public podcast, presented entirely from her perspective and without important context. Having private client information discussed publicly without our consent was deeply disturbing and a serious breach of the confidentiality I expected from my broker. Given Illinois law's express requirements concerning the confidentiality of client information, I believe the disclosure may have violated applicable legal and professional obligations. In it she also decided to call my husband and I (who she earned considerable commission from) as "bad people" and "bad clients", along with sharing other disparaging characterizations of us. In her podcast she literally admits to greywalling us, mishandling our miscommunications, and being purposely unhelpful. I had held off on posting a Google review and just wanted to put the negative experience working with her behind me but discovering her podcast left me no other option but to post so that I could warn other prospective customers. This was not simply a terrible customer-service experience. It fundamentally undermined my privacy and interests during a process that is already incredibly stressful. Her unprofessionalism and lack of ethics is unbelievable. Alice - I'm sorry your feelings were hurt being called unprofessional and unethical (which you mentioned on your podcast), but actions speak louder than words and that's exactly what you are.

Remax of Naperville

Remax of Naperville

(20 reviews)

Everything started off well. We found a rental home on Zillow, toured it with Eric, and since my…read morehusband and I are very easygoing, the initial process was smooth. After applying, we agreed to a 16-month lease term and were fine providing our own washer and dryer, even though we were initially told during the tour that the landlord would replace them. Since the home had been on the market for 60 days, politely asked if there was any room for negotiation on the rent. Even if they had declined, we still likely would have taken the home. Instead, we were completely ghosted. Despite numerous calls and texts, we received zero updates -only to discover they were still scheduling tours for the property, despite telling us that applying gave us first right of refusal. Coming from a sales background, this severe lack of communication is extremely frustrating. Worse, we lost out on another property while waiting to hear back on this one. It was a complete waste of our time and $100 in application fees. I strongly recommend looking elsewhere.

Where to start? We have been profiled and stereotyped to the fullest. Showing agent was Penny, such…read morea nice lady but it's terrible that she works under Veronica. A house in Aurora was listed, me and my wife asked to see it. No issues, we meet Penny there to see it and everything looks good. As we leave, she asks the normal stuff (how's credit, income, etc). Told her our income was 4x's the rent but we had fair credit. She then mentioned that the landlord doesn't really look at credit but main concern is steady income, cool we have that. She then asked us to fill out the app and send over bank statements, to provide income verification, again cool we're good. A few days later, she's now getting requests from Veronica for us to provide our savings that displays first month and deposit, again no problem because its now the 22nd, we have more than that available and I'm paid again on the 28th, shouldn't be any issues. After providing that, we're told by Veronica ''she doesn't feel we have enough cash to to do all and maintain rent''. I had to respond because I'm confusion at this point, rent was only $200 more that what we were currently paying (been there 4 yrs), we provide stubs confirming 4x's the rent and enough in savings to back the move. Then was told by Veronica that a co-signer would work but they would need to show 10k in savings. Now I was really confused because since when does a landlord ask a tenant to make 4x's the rent and provide 20k in savings? We're trying to rent a place not buy a house. So another few days go by and at this point I'm doing the follow-ups, communication is so slow its ridiculous. So Penny finally responds and said Veronica was going to reach out to my current landlord, cool. The call goes great and we get a text saying ''I think it went well, I'll let you know this afternoon'', this is Friday. But again crickets, so I reach back out the next day (Saturday) and was told the landlord is getting back to us. Then was asked Sunday if we could provide a co-signer. We had no problem doing that but per their words ''the co-signer is for credit purpose only'' but you told us in the very beginning that the landlord doesn't worry about that. Was just too many holes in their explanations. We had to jump through an insane amount of hoops before even submitting the app, YES, we haven't even submitted the app for our credit/BG to be ran. This entire process lasted 2.5 weeks after knowing we had a deadline of 9/30, first communication 9/12. My biggest question and concern is how can you ask for a co-signer when our credit was never ran???? Tell me your profiling without telling me your profiling. This has been the worst experience ever and as I said before, Penny was only able to go through Veronica. If you didn't want to rent to us, we have a way to communicate, it's called words. Whether is a rental property or a sale, keep the same energy with every client. Communication should be the least a client should have to worry about.

Lucid Realty - Sellers saved over $7,500

Lucid Realty

(37 reviews)

I honestly don't know where to begin - and if you look at my other reviews you'll see "finding…read morewords" isn't usually a problem for me. I worked with Marco on the sale of my condo and couldn't be happier. I had met with several agents before finding Lucid and while I liked all of them, Lucid's commission structure interested me greatly. Marco and Gary came to see my condo and I shared with them where I wanted to be price wise. I thought my expectations were in check, however, they firmly believed that my property was worth a large 10+% more than I thought it was worth and significantly more than the other agents "swore" I could get for it. In fact, when I mentioned my ideal price to another agent (which was much less than what Marco wanted to list it for) the agent suggested I hold on to it for another "couple" years so that it would appreciate. When Marco told me what he wanted to list the property at, I was a little concerned (because it was SO HIGH) and a part of me began to question whether or not this was the "catch" on the "hourly model" with Lucid - that they price high so they can bill bill bill. This, absolutely, is not the case. Marco was right on with his pricing analysis! The property received several offers within the first four days of listing and closed within 40 days after we listed. The process was so seamless and Marco was so hands on I, honestly, felt like I was his only client for that month. During the negotiation phase with the buyers agent, I REALLY wanted to accept their first offer (it was tens of thousands more than I was willing to accept) but Marco calmed my fears and coached me through being aggressive. I was afraid, again, that his desire to stand firm was because there was no "harm" to Lucid if it didn't sell (since I was paying hourly) but - like the listing price analysis - Marco was spot on with his advice to me during the negotiation phase. I can't recommend Lucid, Gary and Marco enough! I have referred my friends to them and I will shout from the rooftops to anyone that is willing to listen to me - this brokerage is amazing!!! You will get white glove service and expert advice. Mind you, I saved over 48% in commission fees and got BETTER service and TENS OF THOUSANDS of dollars more than other agents told me was possible. I couldn't be happier and Lucid Realty has acquired a client for life. If you want to save money, receive better service, get a higher price, and truly be "wow'd" look no further. I am a firm believer in that if it "seems too good to be true" there is likely a catch. I assure you, however, there is no catch! Thanks, again, Marco!

After our parents passed, my brother and I kept the home/house we grew up in as a rental. When it…read morecame time to sell it, our vision was clouded by history and preferences of retired guys. For us it was a home & not a building. Marco helped us choose a decorating scheme that attracted contemporary buyers and suggested a way to stage the living room that we couldn't have dreamed of. After the prep, he had 2 offers after 7 showings. One of them was full price and "as is". Marco helped with negotiations after the village's pre-sale inspection came back with requirements that would be found in new construction and were not common when the home was built in 1950. The house was listed after Labor Day and closed at the end of October. I recommend Marco as a realtor and would not look anywhere else.

Keller Williams Realty Infinity

Keller Williams Realty Infinity

(9 reviews)

We enlisted the help of Keith Dickerson of The Dickerson & Johanneson Team to sell our house in…read moreNaperville. He knows the area very well and pretty much knew the exact type of buyer for our house. Within a short amount of time we received multiple offers and he helped us negotiate the strongest one. Keith and his team stayed on top of things and made the transaction seamless and painless. They are a meticulous and well organized team. If you're looking for someone who is trustworthy and very good at their job then Keith's the right guy for you.

My son saw a listing for a house in Chicago and call Leda, the selling agent to scheduled an…read moreappointment to see the house. Leda gave my son a phone number of Nick who, as we found out later, was Neda husband and said that he will show him the house. My son call Nick and Nick said that in order to see the house my son will have to sign an exclusive agreement with Nick that he will use Nick as his Buyer agent for this house or any house he plan to buy for 6 month. Seller's agent job is to get the seller the highest price possible. Buyer' job is to get the buyer the lowest price possible. So there is a clear conflict of interest between the the 2 agents. This office want to keep all the commissions. and practice highly unethical practice. I called Jack, the broker to let him know that 2 of his sells people are practicing an unethical practice, but he saw no problem with that. This office is not looking for your best interest whether to want to sell or buy a property. They only look for their interests. Do yourself a favor and avoid them all together,

Patrick Commercial Real Estate - realestatesvcs - Updated October 2026

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