I couldn't have asked for a better experience. This is my first time really going too one of these…read morestores. I have been to 1 previously but it was a horrible experience and I left immediately. Tracy was so knowledgeable and made me feel very comfortable in an uncomfortable situation. She is great at her job.I felt like we were friends after. I went in there to just look around and came out with a whole bag of things that I'm excited to try. Can't wait to go back. They were very reasonably prized as well

Everything was just awesome. They were friendly, knowledgeable, and didn't make me feel weird.read more

This place is great. Full stop…read more The owner is sharp, welcoming, and clearly gives a damn about running a solid business and treating people like adults. Every time I've been in, the vibe has been relaxed, friendly, and normal in the best possible way. No weird energy. No drama. Just good service and a place you actually want to come back to. It's refreshing to walk into a shop where the person behind the counter is thoughtful, confident, and not afraid to be themselves, while still being professional and respectful. You feel like a customer, not a talking point. If you like supporting local businesses run by smart, decent people who know what they're doing, this is an easy yes. I'll keep coming back and recommending it to anyone who asks.

I love this store! Great selection of items, cool setup and the owner is wonderful. I've met her…read moreat different local vendor events and she is always so friendly and so knowledgeable when i ask questions about any of their products. This is definitely one of my go to stores for adult items or fun birthday/ Bachelorette gifts!

Great sales this month! Friendly staff, good quality intimates and always discounts/sales. A good…read morestore all around.

I had never been to a Soma store before. I believe I've ordered items online for my daughters and…read morethe quality has always been good. I went there the other day. There were no other customers when I arrived. Two employees were at the cash wrap. I was greeted and they asked if I needed help, which I did. One of the women started helping me, but it was grudgingly and she was muttering under her breath. As soon as a third employee started her shift, I was rudely given to her so she could help me. Her name is Cheryl and she was great! She was making sure I didn't leave until I got what I came for. She was friendly and extremely helpful. I don't know how she puts up with that other woman! The store isn't huge but they seemed to have a decent selection in there. While not inexpensive, it wasn't crazy expensive. I'd go back, but I'd want to make sure Cheryl would be there!

I do love this place. If you can catch online sales, totally worth it. And I must admit to shopping…read moretheir non-sales, as well.

I am conflicted writing this review. I generally love the Free People brand. Very cute, hippy,…read moregirlie clothes. Most of the clothes (especially dresses and tops) are geared toward small-chested, skinny chics, neither of which describes moi. However, I've lucked up with more than a few super cute finds. You really just have to try everything on and not assume it will or won't fit. This particular location is quite small in comparison to locations in other cities. They rarely have what I'm looking for so I end up buying mostly online and just returning here if it doesn't fit (you cannot exchange unless they have it in-store). I agree with other Yelpers' sentiment about the workers. Service is subpar. They are completely disconnected from the customer service aspect of retail. I may get a greeting upon arrival, but usually that doesn't happen. I usually feel like I'm bothering them when I ask a question. I hope St. Louis adds another store in Frontenac or West County. In the meantime, I'll come here only if I need to return an online order.

I love this place. The workers are super knowledgeable and they are helpful. They don't seem to…read morewant to to spend a whole bunch of money. They seem to value the customer pleasure. I appreciate this place and all they have to offer. I like the lingerie section also provide plus size and the store is organized really well. I like when you walk in it feels no shame it just chill and it like I get it you have sex. I don't feel pressured to be freaky but I also don't feel like oh im vanilla. Love this place alot

After checking out, the cashier opened my item to make sure it was working. Upon checking, the…read morecharger was missing. Unfortunately, there weren't any others to exchange it out for and she couldn't find any other chargers. Okay, no big deal, right? A simple refund should do it! Nope! She informed me she couldn't refund me and I'd have to come back tomorrow. Ma'am, no. I'm not leaving the store without a working item or a refund. I asked if I could simply exchange it for something else. She said yes. I could find anything for the exact amount but I was willing to pay more for something else. But I was told she didn't know how to charge me the difference. She kept insisting I should come back. No thank you! She called her manager via phone who tried to persuade me to come back the next day, I stood firm. I wanted a refund or a replacement item. After about 30 minutes of whatever was going on, the manager walked her through the exchange via phone. It shouldn't have taken all of that. I won't be back.

I always shop online considering I can only find inventory online. They are merged with Pink…read moreclothing as well and it seems the company only wants to cater to Pink customers. There is no variety of VS at all in any of the locations. Going into the store it's always packed with Pink inventory and it's a struggle to find ANY outfits that are advertised at all. I would like to be able to shop and try on instead of ordering and returning for smaller sizes. VS run big on alot of items . It would be nice to show appreciation for both brands and not just the most popular . Everybody do not wear Pink. With that being said please reevaluate your inventory and bring more active wear and clothing to this brand as well!

Wow! The customer service here was amazing, but in a fun friendly not overbearing kind of way! I…read morecan't wait to go shopping here again!

Great shop. Good customer service and great choices for vape and tobacco products!! They are very…read moreexperienced when it comes to answering any questions you may have about certain products.

I had car trouble Sunday 05/12 and parked my vehicle in their parking lot. We called Monday 05/13…read moreto let them know that we would receive a paycheck Wednesday 05/15 and would be able to tow it then. The evening of 05/15 we went to have my vehicle towed to my house, mind you my home is 8-9 blocks away, and it was GONE. We called the towing company today (05/16) and instead of what would have been a $100 tow, is now costing me $500 plus because they couldn't keep their word. The owner LIED to the towing company and said my vehicle had been there two weeks and I called to confront them, and they deny everything. Please, go else where for your smoking needs. as a 4/20 friendly person myself, i'm disgusted by their behavior and actions.

I guess I'm running out of time to review this location. It closes late next month!…read more I've only shopped here a few times and I've never bought anything. It's too fancy/expensive for me. It's like Dillard's, but a fraction of the size/floors, and even more sparsely merchandised. Positives: The staff gives you plenty of space. The store is never crowded. Um, maybe those sound negative... I didn't mean it that way. I visited today hoping to see some sort of a going out of business sale. I adore those. No such thing. Only an anniversary sale worded something like "prices go up August 4." What an original way to communicate such.

I suppose I would've formatted this as a normal review but it's Nordstorm Rack. Specifically the…read moreone in Galleria where I am pretty sure I have memorized all of the employee's faces. I actually haven't, because that's creepy, but let's just say that I tend to shop here a lot. Nordstrom Rack! Okay, Where do I start? Pros: - Wide variety of merchandise, lots to choose from. - Well organized shelfs, not much out of place. - Easy to navigate, arrows and signs all that other jazz really help. - They're not understaffed. That's a problem I see in most retail, but there is help in almost every corner of the store. - Presentation. Store seemed clean, organized and the way they present merchandise is awesome. It has a nice aesthetic to it. - Restrooms were decently clean. Cons - Returns can have a long wait, be sure that you have a receipt or a email pulled up. That too, and because maybe ten other people just so happen to have to return stuff on that specific time and day for some reason. - Trash cans were overfilling, I mean overfilling. I wish that the janitor service here could improve. - Some staff tend to be impatient, definitely. There are some good eggs, but some can just be meanies. - Some prices were unfair in my opinion. It's not their fault, but I just wish that some brands could lower their prices. I do still enjoy shopping here, but I definitely think there is more to be improved. Other than that, keep up the good work. A decent retail chain.

I placed an order over 14 days ago that still shows processing. When I contacted customer support…read moreabout it all they did was send me a link to their processing and shipping policy. Which, in the policy she sent me it stated that processing was 1-2 business days and shipping was up to 10 business days. However, my order is still in processing after 14 days and nobody is willing to look into the issue further. Also, if you want to talk to an agent on the live chat option, you better be prepared to sit and wait and don't leave that page or your computer. Each time I leave the page for more than a coupe of minutes it ends the chat and I have to start all over again, even though there are 20-50 people ahead of me in queue. It has happened to me 2 time in the past week. Today when I entered the chat waiting room there were 83 people ahead of me and when it got down to 53 people ahead of me I left the page to do some work while I was waiting, I came back in 3-5 minutes and it had ended. When I opened up another chat I was then placed at #99 in queue and am currently toggling back and forth every 60 seconds so I don't lose my spot. I had a similar issue 2 days ago when I tried reaching out. I get it that people are busy and everyone is doing the best they can given the current pandemic, but at least fix your system so that we can at least get assistance. And some agents that are actually willing to look into issues wouldn't hurt either. User's recommendation: Be cautious.

I'm addicted to Torrid and have been shopping here for years. The manager of this location…read morerecognizes me when I come in. I don't know if that's good or bad. Haha. Here's the run down: Torrid used to be the fat chicks answer to Hot Topic. Over the years they have shifted from goth to a more sophisticated style. I wouldn't say slutty, but they celebrate the curves of there clientele. The prices can be a bit high, but if you watch for sales and shop the clearance racks you can get some great deals. The sizing is 0-4. If it is your first time shopping there talk to an associate and they will help you through sizing. The sizing in their clothes is consistent. The quality is excellent. They carry items from accessories such as rings, scarves, etc. all the way to formal gowns when it is the season. Plus size Halloween costumes, lingerie, jeans, coats, etc. I've been personally pleased with everything I've purchased. They even have shoes and boots. (Major plus that with the current style of taller boots their boots have wider calf measurements.) The staff at both locations are always super friendly and amazing. I can't tell you how many times I've come out of a dressing room asking for help or opinions, and received honest opinions. Not just a sales person trying to sell me more stuff. The down side to Torrid: (This is Torrid in general and not related to either location) There are only two locations in the St. Louis area that I know of. Each carried a very different selection of clothing and the shipments each receives are limited in what they receive. They may only receive 1 of each size in a particular item. (Plus is that if you see an item on Torrid.com and call with a description, the stores will pull the item in your size and hold it for you.) There are a large number of "Internet Only" items on the website. The one plus is if you purchase something online and decide to return it, you can return it to the stores, unless it is clearance. All clearance sales are final. It is well posted in the stores and online. Because the stores are not that large (this one being larger than the other in West County Mall) there is a limited selection on shoes. It seems what they have is what they have, in other words there is not a stash in the back. And shoes can take up a lot of room so the shoe area is sometimes a mess. The lingerie, for whatever reason, doesn't fit me the way I would like it to. I don't know if it is the cut or what. The panties are fine. The bras...no way. And the items they call "bustier" and "corsets" are neither. They lack support, have plastic boning, etc. In my opinion...a waste of money. I'm only giving Torrid four stars because of the limited selection of sizes. Again, not the fault of this location, but I'm because they have limited space. Oh, and price because, well...I want everything to be less expensive. If you are a plus size lady looking for anything from jeans and tshirts, to work attire, or a party dress, give Torrid a shot.

Located in the heart of Brentwood Promenade. This Lane Bryant location is always well stocked and…read morehas great customer service. The young lady that assisted me today helped me with finding bras that fit my needs and even helped get me fitted for new bras. They had a sale going on for their bras which were 2 for $59, which is a pretty good deal being that most of their bras start around $42 each, and 40% on all other clothing, sleep and swim wear. There is plenty of parking outside but it can get pretty hectic when the parking lot is crowded as it makes it difficult to maneuver getting out.

Brentwood Promenade! A new location I wanted to try .This store is a busier store with more…read moreinventory and better colors that are vibrant and bright. No sales at this time so I just picked up my online order and browsed. Staff was friendly and helpful. Parking lot is shared with other stores in a VERY busy strip mall. Stay alert and attentive, you can get ran over if you're not focused.