Kaitlyn, NP is knowledgeable, friendly and fast! As is entire staff at this location!…read more We've used them twice and outstanding care each time!

Turned me away because I have great insurance, CHP. They don't care about patients; money first,…read morenot patients. Terrible customer communication, horrible people. Worthless

absolutely fantastic service. Raya is as professional as they get. like being in the best…read morehospitals in the country.

From the owner: MinuteClinic® in Tallahassee is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

First time really needing any kind of primary care or serious surgery. I went to HCA ER and was…read moretold to make a visit here for my Patellar Tendon Rupture. I sighed in and waited a little bit, there was a lot of people there on a Monday at 8:30am. I was finally called to be evaluated. I ended up getting together with Dr. Jordan Walters and proceeded to make quick plans for surgery that same week. This was my first surgery ever and I was very curious about the entire process of everyone's jobs so everyone was pretty nice to talk to about what was going to happen. I had my surgery at their older TOC building with physical therapy on the left side and the surgeries taking place on the right side. Overall, I'm one week post op recovering now and already have my leg at 40% ROM with no pain. This is definitely an experience.

This is what you see behind check in and loud laughing while clients are waiting in line…read more Disgraceful....

My issue was identified on the Patients First website as a condition that they treat. It seemed…read morethat the medical professional had decided she would not see me regardless of the issue. I felt the NP was not willing to listen to me objectively. The NP kept explaining her policy and procedures instead of allowing me to explain the medical issue and their list of conditions that they treat as posted on their website. The NP said she could not just go by what I was saying. I guess I should have left right away, but instead I thought I could plead my case to the NP who made the rash decision to refuse to see me. I felt that this NP started with the assumption that every patient is lying to them. I was offended because I felt that I was denied access without cause.

Terrible care, never open, don't even worry about scheduling an appointment they won't keep it I…read morealso was charged when it was suppose to be my employer charged. They filled out the wrong paperwork ,I had to go back 3 times to another patients first. Skip Crawfordville drive to Tallahassee.

I have used all services here to date: Imaging, Urgent Care, and LabCorp and have never had to wait…read morelong and get my results back quickly. In addition to myself, my kids have also utilized their urgent care services which really come in handy when you have kids that can't wait for booked up doctor's offices to have an opening. I want to encourage anyone with CHP to come here, but I don't want to let everyone know about this gem because it will get busier-lol. The customer service and care is top notch. If you are blessed to have CHP, this is the place to come if you need any of these services.

Urgent care on metropolitan blvd in Tallahassee Florida saw my brother for a 102.4 temperature,…read morecoughing and sneezing. They sent him home after telling him he had a virus. I have been an RN for over 30 years and I have never see a patient in his condition (elevated temp and coughing up yellow sputum) be sent home with NO ANTIBIOTIC, and told to take Tylenol! He was seen by an obviously INCOMPETENT nurse practitioner. I took him to a MD who ordered an antibiotic straight away and told him he had a bacterial infection!! Beware of the care you get here!

Best experience I've had at an urgent care center. The staff was very warm and friendly and…read morethorough as was Dr Peters. They saw me quickly, and were transparent about the time it would take to take care of me. You can tell they TRULY put their patients first. 10/10, would not go anywhere else in Tallahassee.

I was hesitant to go to my appointment after reading the negative reviews but I am so glad I didn't…read morecancel. From start to finish the staff took care of me kindly and efficiently. Iyana at the front desk, checked me in early and was very kind and professional. Janay and Ryne were both helpful in my diagnosis and spoke to me not only professionally but like a human! I was there for about an hour, but I was taken back early and they ran 2 tests so it seems like an accurate timeline. I am self pay, they told me what I owed up front and what it included before ever being seen, they also helped me find the best pharmacy to get prescriptions for the cheapest price. Facilities were nice and clean! I'd recommend this location 100%!

I saw the reviews- of ALL the urgent care reviews near our hotel- and expected the worst. I was…read morepleasantly surprised by the office, staff, and physician assistant. We're travelling from the West Coast and booked an appointment first thing Sunday morning for my son's painful ear infection. We were able to do most of the pre-registration online (a nice feature). The site is a little jenky on mobile...the phone number field kept doing bizarre formatting and throwing an error. Once I got that submitted, we headed over and no one was waiting. After about 10 minutes, we were seen by Savannah, the Physician's Assistant. She was thorough, patient, and kind when she explained what was going on and how it should be treated. I sincerely hope never to have to bring him back to urgent care :-) , but if I did, I wouldn't stress at all about going to this office. Not sure why it was so low in rating.

Horrible. Uber here just to be told that it's appointment only today because they're understaffed…read more Was not friendly and an overall unprofessional atmosphere.

You morons who are incompetent at doing your job. You wasted my time sitting in the waiting room…read morefor two hours to tell me you don't take CHP. Are you kidding me. Are you that idiotic you can't check the check-ins before making someone wait. You're trash.

Go to the Thomasville Road location very nice and friendly staff. The staff here is horrible. The…read morefront desk employee (Sadie) is very rude. She said they hold appointments for an hour even if you're not here. Then she tells a guy when he walked him they're extremely busy and he should go to TMH urgent care. (What)?? Then she tells a customer they may not take his insurance without knowing if that was the case so he could leave. The problem is I have the same insurance that was previously accepted. I asked for her manger (Xavier she stated) She called him and lied about my concerns and then sat there and whispered with another office worker while still not wanting to work. She didn't mention to me when I checked in they were running behind I had sat over 45min before she says they will try to see if the other appointments don't show which they hold for an hour even if there not in the building. I've never heard of this, but maybe this is why they turn patients away and get behind. Terrible!!!!!!! I hope this gets fixed soon because customer service like this is not what I'm accustomed to with PF.:( Whitney Wells (Regional Director) if you see this the staff needs training in policy and customer service.

So friendly and helpful. Checkin was great and then Brittney and Trisha helped me and my daughter…read more Great experience!

I don't really get the negative reviews, staff was helpful and kind. I did have to do self-pay as I…read moream currently uninsured but the 30% off when you pay up front was helpful to alleviate some of that financial burden. Overall a nice experience.

Had my first physical today and I'm already in love with the staff. It took maybe 2 weeks to become…read morea new patient and once that was situated, I was able to book an appointment the next day. The front desk staff is extremely sweet and though I'm 23 (too old to not know how to follow instructions), they made sure to go over my paperwork with me and make sure that everything was filled out correctly. My nurse ran some preliminary exams and explained which tests I'd be taking. Doctor Kathy was A M A Z I N G! She is such a pleasure to speak to. In addition to talking to me about my health, she just took a general interest in me and my personal/professional life and it was something that improved my overall experience. I'd recommend anyone to make Dr. Kathy their primary.

I'm not sure I can put into words how amazing this man and his staff are. Five stars just isn't…read moreenough for the care and compassion he has shown to our family! Home visits, emails, flexible appts, respectful of beliefs and choices, you name it he man understands it. Thank you!!!!