I would like to take a moment to recognize Dr. Kristi Reese and her wonderful staff. I called the…read moreoffice last week to inquire about the latest COVID shot, and the receptionist/front desk staff was very thoughtful, enthusiastic, and eager to help. She took the time to check on the information for me and came back with the details I needed. Her willingness to assist truly stood out. I am sharing this because that level of care reflects exactly who Dr. Reese is as a physician. She is thoughtful, kind, consistent, professional, and always willing to listen. No question ever feels silly or unimportant when you ask her. She takes the time to explain things clearly and makes sure her patients feel heard, respected, and cared for. Dr. Reese does not treat her patients like a number. Every time I visit her office, I feel important and valued. Her staff creates that same welcoming and caring atmosphere. From the front desk to the medical care provided, the office is professional, compassionate, and patient-centered. I truly appreciate Dr. Reese and her team for the excellent care they provide. I highly recommend Dr. Reese to anyone looking for a doctor who is knowledgeable, caring, professional, and genuinely committed to her patients. VOR - 7/8/2026

As a marketing practitioner I have to admire the single-minded focus of Capital Health to their…read morebottom line. As the preferred vendor of Aetna in Central Jersey, when one of their docs prescribes a test, their CRM system immediately springs into action calling you within 24 hours to lock in an appointment at one of their facilities. Naturally, if you have a question on coverage or billing, their alacrity at providing a timely answer on your schedule is far south of enthusiastic actually akin to pulling teeth. All to say that it pays to shop around at independent facilities as CH is ALWAYS the high cost provider and you are certainly not locked into their ecosystem unless you want to be. It's not that I like what they do but I still have to cede begrudging admiration for the transparency of their greed. Five stars.

Dr. Whitney was very fantastic and detailed while assessing my issues. He listened very throughly…read moreand explained a plan of action to take in figuribg out my medical issues. His bed side manners we some of the best I have ever experienced. He did not talk down to me, but was very kind, considerate and understanding of our concerns answering all our questions. You could tell this is the work he was led to do.

This office has many bad reviews. My own experience with them was entirely negative. I called on a…read moreFriday to cancel a Monday appointment and because they DO NOT PICK UP THEIR MESSAGES, they charged me for canceling my appointment as though I had called too late for them to "fill my slot," as they put it. It was clear from speaking with their office manager that they don't care about patients but only about filling "slots" to get money. They don't work on Fridays, so they counted my call to them as late. They have the option of picking up messages on Fridays but they don't. If they cared about patients, they would have compassionate office practices. Most of their reviews tetify that in instance after instance, they just don't care about their patients. I do not consider them a welcome addition to Tallahassee.

Love Dr. Kelch but the wait is bad in the waiting room. The nurses are great most of the time too…read more I love that there is a playhouse in the lobby for children to keep busy while I wait to me called or fill out paperwork. Would give them two more stars if the wait wasn't so bad.

Dr. Kelch is probably the best physician you will have in all of Tallahassee. She genuinely cares…read moreabout her patients and their well being and really listens to you. Additionally, the wait time is mostly reasonable - only once was I required to wait more than 15 minutes.

Pain management professional doctors and staff, appointments reasonably on time, next day follow up…read moreafter surgery. Good results as explained and expected.

As a female, I often feel like my symptoms are invalided and mistreated. I couldn't feel more…read morecomfortable and confident in my care. I was treated for chronic pain and new migraine symptoms. I will say they don't send virtual scribes for medication which is interesting but the office was nice and I had a 10-15 minute wait.

I have been here 3 times and each time it has been a great experience. The staff is super nice,…read morecheck in is a breeze. Jensen Galetta is wonderful. She listens to me and has good suggestions. They follow up quickly as well.

My first time here. Wow, this place is beautiful! It looks new. Lovely huge waiting room with…read morecomfortable seating. The area where they take you to see the docs is clean and colorful. Dr. Dolly is a gem. He and the medical assistant were very friendly and professional.

I'd like to edit this review to say that the Dr. Paul Hartsfield called me himself on a Saturday…read moreafternoon to resolve the problem. We talked about what went wrong on Friday at his office. I am very grateful for him calling me directly and helping me to solve the issue. Dr. Paul Hartsfield in Tallahassee Florida, and his nurses, are completely negligent. They've left me without meds 2 weekends in a row. I have Covid. I'm gonna have to go back to the hospital b/c of violent coughing.

I really like Dr. Hartsfield but his staff seems to be incapable of correctly relaying messages to…read morehim or even replying to me at all. They've all been very cordial but I feel like if I'm not in the office I don't exist. I've been a patient for 2 years and all was fine until I developed some medical issues. So, I've had to switch to a new doctor.

I don't really have anything negative to say about this office. Staff has been very nice to me and…read moreso has the doctor. Yes, I can see why people think she is rude. But I am German and I can tell you she is not. She just doesn't sugar coat and says how it is. I rather have them tell me the brutal reality and have me look at my habits cause that's what I am here for. I have a health problem and want to solve it and not take meds forever. And you can only solve a problem when you put the work/effort in. Meds are the easy way. Necessary form time to time for sure, though I rather see them as a supplemental help I hope to cut at some point.

I originally went here in 2021 and saw Robyn. The staff in the front and the nurses in the back…read morewere decent. I have been diagnosed with Hashimotos for over 8 years and have nothing but issues. My PCP was not able to get it under control so I was sent here to hopefully see if they would be able to help me. There was only a few minute wait in the room but I could hear the physicians talking to other patients about their care. It is an older place so I am sure there isn't much insulation in there. No big deal. Robyn finally came in the room. She barely said a word to me other then to sit on the table. She felt my neck and then said "I don't even know why you're here, you are on medication. Stick with that, there is no need for you to come back." So I left. Fast forward to 2023 and my health has rapidly declined. I had tried to get in with other Endocrinologists but between time, insurance, and work it never worked out. I saw my ENT and he insisted my thyroid needs to removed and told me I have to get in with an endo to see what my next steps are. I figured let me give them another chance but with me seeing a different physician. Lateshia completely understood and was so nice in helping me get in with someone else. I am now seeing Sharon and I am very happy with her. I have only been back once, but I go back in 3 weeks, and she said she will have a full game plan for me at that time. This would have been a 1 star (if I could go negative I would) but after Lateshia's help and seeing Sharon it has now moved to 3 stars. I'm not sure I would recommend this office, but I am pleased with the help I am receiving now.

We are new patients after giving birth to our first child on Father's Day! Our first visit with Dr…read more Hugger was excellent she was very personable and thorough with all our first-time parent questions. We saw the nurse practitioner, Tori, during our most recent visit and she too was excellent. Also took her time with us answering all our questions. What I really appreciated was the fact that we received a call to let us know Dr. Hugger was running late and we could either schedule a later time that morning or see the NP. I appreciated the transparent courtesy call instead of having us arrive and wait or telling us once we'd made the drive out there.