Dr Pengson is a very good physician. I have been going to his clinic for the last 5 years and he is…read morealways on top of my medical problems. He is quick in referring me to the right specialist once he sees that I need one. His clinic is also very responsive if your pharmacy would need additional re-fill on your monthly medication. I am very happy with Dr Pengson as my primary care physician.

Dr. Patel is a very good Doctor and his staff is very professional and knows what they are doing…read more They are polite and courteous I felt very comfortable in their care.

Dr. Tan and his entire staff have been so wonderful for my family! I don't think I have ever in my…read morelife had such responsive and professional care. It's what family medical care should be!

There is so much that needs to be improved at these locations. Wrong information and hipaa…read moreviolations from both front desk and nurses. They don't know how to do their job and are extremely unprofessional. Find a different location for better service.

Since we moved from OC back in 2011 we were assigned to DR. Jose Limon. He treated my step dad, my…read morefather in law, my husband. Me and my mom were assigned to Angelica and Linda. All of us were taken care off well. However, Dr Limon retired Optum took over the communications between patients and the office is very poor. At that time we were able to call directly to the office now it directs us to a call center. Which I understand the transition and taking over of a new organization. The main thing is when we call for a follow up regarding a medication, authorization or general question we don't get any call backs. I like my Nurse Practitioner Josette Dutton and the girls at the front desk I've known them for a while now. But who ever is running this office is very poor. All we want is a phone call back. I don't want to wait for a few days or weeks or months then call the call center again. My Uncle who had applied for IHSS was denied due to the form that was not filled out and faxed back to the county. My cousin had to leave work and drive to the office. I called Optum to see if could speak directly to the office manager. Ashley from Optum did see that there were notes that my cousin had been following up regards to her father's health certification form. I'm hoping this review will help the office to have sense of urgency to call patients back.

My son was seen last week due to breathing problems and Dr "prescribed" medication. Been waiting…read moresince last week and still no call back or medication. Everytime I call they say they will leave a message with Dr. and STILL NOTHING! No one knows how to reach a Dr for response! My SON NEEDS HIS MEDICINE! SMH! Spoke with Shay and Marie and still no one can give me answers or a call back!

I saw Dr. E in the office. I went in because I need to have a laparoscopy done because my OBGYN…read morebelieves I may have endometriosis. Everyone in the front and the MA were kind and helpful. But when I saw the provider I felt completely uncomfortable and like I was not being listened to what so ever. I was trying to explain that I was sent here in order to be able to schedule a laparoscopy and he asked me for a general history of why I believe I have endometriosis. I explained my situation of constant pain over the past 10 years of having my menstrual but also explaining the past four have had worse pain accompanied by stomach problems and other emotional and physical problems. He asked if I had depression or anxiety and I said yes to both. He asked if I had weight gain or weight loss and I stated yes to both as well. He stated he believes I don't have endometriosis and just have a mood disorder that I need to have treated. I have been in extreme pain, done the MRI and ultrasound and all of the other tests necessary just to be told I have a mood disorder? When something was found in the MRI that made my OBGYN believe I need to have a laparoscopy done??? I felt completely disrespected as a patient and I do not wish to have a laparoscopy done with a provider that just wants to do the exam to "check that off the list" just so he can tell me he saw nothing and that this pain and all these symptoms I have are just in my head. I have had providers who don't listen to me and ignored my symptoms in the past, but this truly takes the cake for me.

If i could leave this establishment no stars i would. This clinic never has their Dr available and…read moreif the Dr is available you won't be seen for 2+ months. Don't bother calling because you won't get the help you need. Do Better!

Have been going here for years. Dr. Chirwa is very thorough especially when you come often and ah…read moreknows your history. I'm not afraid to tell her my problems and needs. Back office needs to be friendlier but Cynthia is a gem.

Absolutely amazing experience! The doctor was incredibly attentive and took the time to listen to…read moreall my concerns. I felt very comfortable and well cared for throughout my visit. Highly recommend!

Dr. Tang is the kind of doctor you watch on old TV shows where they have the family doctor that…read moretakes their time, listens to you, and you really feel like she cares! I always feel like I am in good hands and that is a good feeling to have these days in a doctors office. Thank you Dr. Tang!

After 40 years I'm deciding to leave.To long to see doctor. Hate new telephone service.I'm so…read moredisappointed. I have had great doctors for most until now. I'm sorry Moreno Valley clinic has gone downhill.My rating now would be o to 1

Overall, the quality of care you get at RMC is top-tier, the reason for my 1-star rating is their…read morechange to a centralized call center approach for setting appointments, which has been implemented for over a year and it simply does not work. My PCP is Dr. Margaret Song. She has been my PCP for ~15 years. If you're looking for a doctor that will quickly prescribe medications for anything, she is not for you. Every time I come to her with an illness or problem, she takes her time diagnosing the problem and offers remedies that you can do at home for simple issues. However, if you're absolutely sick, she will delve into things and identify what prescription would really work for you. I have also been to RMC Urgent Care and indeed they operate the place like an ER. I saw Dr. Frickman and he did not make me feel like any other urgent care center I've been to. He took his time diagnosing me, getting radiology and bloodwork labs completed to diagnose me. Overall, the Urgent Care takes its time diagnosing you. They might take a while to get to you, but that is understandable considering they are providing you with thorough care. Ever since they went from physician-owned to privately owned, you can see many cracks coming down the line with changes in an effort from United Health Services (UHS) to save money. They got rid of all individual receptionists at each doctor's window that was the standard practice for decades. They now have a central check-in kiosk, that part is fine. The part that has failed catastrophically is calling to get an appointment. They decided to move to a call-center approach to capture all calls in one place. This is not working, nor has it been working for a while. Being on hold for +25 minutes each time is simply unacceptable.

Worst care ever! I had Dr.Ann as my primary for years and she was the best of the best! When I…read moreheard she was retiring I broke in tears because it took me decades to find a GOOD DOCTOR!! She reassured me that the other drs in the facility were GREAT! Well they've been everything but Great! We feel rushed as patients in the room. When I try to send a note to the dr I never get a call back from her. I had a ER admission for unknown fainting and cardiology issues and they told me their turn around time for ER follow ups are 1-2 weeks THATS UNACCEPTABLE especially when something could be life threatening and voiced that multiple times. They were not willing to help me or see me! They've made me uncomfortable on multiple occasions. They never answer the phone it rings and rings and everytime I go to an appointment you see them laughing on their phones being obnoxious and hear phones ringing and makes me wonder why. But will be finding another provider since they lost there beautiful angel of a dr Dr Ann

Terrible service as mentioned before in some other reviews. Vast majority of patients are Hispanic…read moreand are in fact seen first. Quality of care is hardly half-decent and wait times are extremely long. WITH APPOINTMENTS. As I'm writing this now I've been waiting over an hour for the time I reserved ahead of time for this appointment. You're better off going somewhere else.