Wish I could give 0 stars. Do NOT go here for any medical help. The staff is incredibly incompetent. Long wait times and processing time just so Dr. Patankar can tell you to call your insurance and get you out of there as fast as he can. He doesn't care for what you are trying to communicate. The office does not respond to messages either. My mother needs to do a bypass surgery and we dropped a message about a related issue in her leg with clotting and the office got the message but never told the doctor it was over 2 weeks. We told the doctor on 8/26 today about the message he brushed it off said I wouldn't know "call the insurance". I tried to call this office to file a formal complaint they transferred me to their supervisor and the supervisor wanted to collect the information but not of the negligence of care, but that of another appointment from a different doctor regarding surgery. I raised my voice because at this point I'm frustrated with their conduct and said what does that have to do with today's appointment and she could not deal with it and started complaining saying I am being rude. Yes, this is my mother who needs bypass surgery and she is dissatisfied with the quality of care. Regardless, filed a grievance with the health plan, and for people who dont know you can also report the doctor to cms and the California Medical Licensing Board regarding quality of care and negligence which I have already done so. read more