Gray's has been my first-choice florist for almost ten years, after having tried several other…read morehighly-rated florists in the Hamilton/Ancaster area. I am never disappointed. Their bouquets for birthdays, anniversaries, and other events are always full, lush, artfully selected and arranged, and long-lasting in the vase. As with all florists, the best results come when you allow the professionals to work with the best available stock. I've asked for an arrangement that was bright with reds and oranges, or something soft and fragrant (rather than, "I want exactly two dozen burgundy Alstroemerias," for example), and Gray's has never delivered anything that wasn't thoughtful and high-quality.

Such a fun experience. I went to Gray's Florist on a recommendation from my Wedding Venue…read more(Dyment's Farm). Not knowing where to start with wedding flowers for the wedding, I called and booked an appointment with Jessica. Gray's is a cute little shop located in the heart of sweet Dundas, Ontario. It may be small, but don't let that discourage you. The selection of flowers is huge! I was anticipating myself getting overwhelmed because I know nothing about flowers...but Jessica showed me pictures, got a feel for my wedding, and made some recommendations. By the end of our half hour appointment, I had my bouquets, table arrangements, and boutineers picked out. They also worked within my budget and sent me a quote the following day. Highly recommend Gray's if you are looking for an easy going, helpful place that has a wide selection of beautiful flowers.

Called in my order on a Monday and flowers delivered for a service Wednesday. Arrangement was…read morebeautiful and shop worked with me when I asked to make it look airy and add a touch of red. Overall satisfied with the final result. I knocked one star off because I asked for a photo of the final product but was told they were "too busy" to accommodate this request. I paid 170$+ for this arrangement and had I not been invited to the service (cap at 25 people due to Covid), I might never have seen the final product. I like seeing what I paid for, we all work hard for our money, so I'm not sure why they couldn't accommodate. My friend went with another florist and they had no issues sending a photo off ahead of delivery.

Ordered a flower arrangement for a funeral. There was a time before COVID when you could find…read moreflower places including the delivery charge with the arrangement. I guess post pandemic that does not exist anymore. Watch out with the website, they charge a little local shop upcharge that's taxable. Website is easy to use. Customer does get a notification that delivery was made; thanks, I did not want to disturb the recipient.

I have ordered multiple times from Westdale florist over the years and have always received…read morebouquets that were of high quality, they are fresh, plentiful and absolutely beautiful! The prices are great, and the zero delivery fee (in area) is a major plus!! The customer service is superb!! Highly recommend!!

Wonderful Customer service and a true artist. I ordered an arrangement for my granddaughters…read morebirthday and was so very pleased with the result. Outstanding and she absolutly loved the arrangement In the future I will not order from any other florist Janet W.

Outstanding Customer Service. I called and needed help to order a funeral arrangement. Kerri was…read moreespecially helpful and knowledgeable. Thank you Kerri. I called from outside the city and needed special care for an arrangement of flowers for my aunt's funeral as well as assistance to create a card. I received compassionate help and reassurance that my flowers would arrive at the preferred time. I can't thank you enough! Considering I just received the sad news, my ability to make decisions was compromised, however, Kerri was patient and very helpful. I recommend them highly!

Thank you Fascination Flowers for the most beautiful sympathy arrangement sent on our behalf to our…read moreneighbours Celebration of Life! We were so pleased when we saw it. Just full of fresh stunning flowers. Thanks again! Highly recommend!

EDIT: I'm pleased to say that the store reached out to me to correct this order. They were very…read moreapologetic and wanted to make the situation right. They delivered a lovely plant this morning and my parents we're thrilled. I really appreciate the effort they made to satisfy us. I ordered cut flowers today to be delivered. I chose Fascination Flowers because they were about 4 blocks from where I wanted to send them. I can't believe how terrible the bouquet was. Just awful. I wanted to spend $30.00 on flowers, but also had to pay $11.95 for delivery (of 4 blocks). So $47.40 with taxes. I've bought much better AND larger bouquets of flowers for that price at the grocery store! So disappointing.

I could not log into their website from abroad so I could only describe to the lady who took my…read morecall (via a sketchy phone service) what I wanted the bouquet to be. I mentioned some colours and the reason for my order. The end results were spectacular and the flowers arrived within hours. My friend was very appreciative as I am. Clearly, the florist loves what she does and I commend her. She made my day and my dear friend's as well. PS I would post a picture but can't seem to manage that.

I ordered flowers for my sister's 30th wedding anniversary. She texted to say:…read more A delivery of beautiful tulips arrived as I had a wretched day at work! LOVELY! The tulips are gorgeous. Thank you so much! 'nuff said. I'm always happy with Holden's. Their staff is cheerful and their selection is good.

Patricia Christina's flowers do beautiful work. I would highly recommend this floristread more

I had given this florist a poor rating based on my experience with funeral flowers I had ordered…read morefrom them. The owner called to apologize and she's refunding my money, which I think is very generous. She explained that the employee I dealt with had been giving her problems for a few weeks and she has since been let go. For this reason, I'm changing my review. I appreciate the way the owner stepped up and made things right.

5 stars. My friend from Toronto purchased an arrangement for a service for our late friend. She…read moredealt with several ladies from this shop and all were courteous, pleasant and very patient. The flower arrangement was gorgeous and their customer service was above and beyond. Great job ladies. Definitely recommend this place.

Ordering flowers sight unseen is always a leap of faith since you rarely know what the finished…read moreproduct will look like before delivery, or even after. In my case, we were picking up before closing time on the way to a memorial service so we'd only have a chance to see the finished product. When you provide a higher-end price point (above $150), you're hoping to eliminate the risk of having a small or underwhelming arrangement. Unfortunately, that was the case with the initial arrangement prepared for us. The good news is that a family member went to pick up the arrangement early and saw that it was not acceptable and requested it be redone. To their credit, Jean's flower shop worked with us to redo the arrangement and the final outcome of the team effort was a lovely arrangement suitable for the price point and occasion. Giving 3 stars because they accepted a last minute, same-day request and worked to redo the arrangement but I would have given 1 star for the initial product at the price we paid. Attaching pics of the original and final products. In the end, it worked out but I recommend seeing your order firsthand.