I was looking for a set of glass dishes, almost impossible to find these days. They had 2 boxes in…read morethe reduced section where the dishes were. We purchased them and opened the box and there were 2 sets of glass soup bowls, instead of smaller plates and shown on the box. So we went back to the store, and staff opened up the second box, and took out 6 glass dessert plates from the second box and gave them to us. The staff didn't seem to mind that they were messing up the first box, for future sales. They wanted us to be happy with an entire set that we were going to purchase! The dishes were also on sale and i had a coupon. 5 thumbs up to customer satisfaction! Very accommodating to us. Thanks staff.

Let's start with " buyer beware". I decided to use a florist near my friend's home. I ordered a…read moredeluxe version to endure fullness of the arrangement for her birthday, as I was not able to attend. I received a photo today from my friend along with a picture. I was shocked at the poor quality of the arrangement given what I had paid.($100). I will attach pictures if I can.

I'm in the UK, and needed to find a florist in the Hamilton Ontario area so I could send a friend…read moresome sympathy flowers. It's always one of those things, where you really need to have an open mind about reading reviews online when you don't know the businesses. I chose Kay's as they had a really nice selection of sympathy planters. I love flowers, but for sympathy occasions I do prefer planters. I can't say enough good things about the beautiful "The FTD® Peace & Serenity™ Dishgarden" that I had chosen. The plants and flowers looked so beautiful, and the quality of the basket was lovely! Flowers and planters are not cheap- but I am so pleased what they had delivered to my friend, and she was completely blown away also. Thank you Kay Penny Florists for a beautiful delivery! I would highly recommend them!

Thank you Fascination Flowers for the most beautiful sympathy arrangement sent on our behalf to our…read moreneighbours Celebration of Life! We were so pleased when we saw it. Just full of fresh stunning flowers. Thanks again! Highly recommend!

EDIT: I'm pleased to say that the store reached out to me to correct this order. They were very…read moreapologetic and wanted to make the situation right. They delivered a lovely plant this morning and my parents we're thrilled. I really appreciate the effort they made to satisfy us. I ordered cut flowers today to be delivered. I chose Fascination Flowers because they were about 4 blocks from where I wanted to send them. I can't believe how terrible the bouquet was. Just awful. I wanted to spend $30.00 on flowers, but also had to pay $11.95 for delivery (of 4 blocks). So $47.40 with taxes. I've bought much better AND larger bouquets of flowers for that price at the grocery store! So disappointing.

5 stars. My friend from Toronto purchased an arrangement for a service for our late friend. She…read moredealt with several ladies from this shop and all were courteous, pleasant and very patient. The flower arrangement was gorgeous and their customer service was above and beyond. Great job ladies. Definitely recommend this place.

Ordering flowers sight unseen is always a leap of faith since you rarely know what the finished…read moreproduct will look like before delivery, or even after. In my case, we were picking up before closing time on the way to a memorial service so we'd only have a chance to see the finished product. When you provide a higher-end price point (above $150), you're hoping to eliminate the risk of having a small or underwhelming arrangement. Unfortunately, that was the case with the initial arrangement prepared for us. The good news is that a family member went to pick up the arrangement early and saw that it was not acceptable and requested it be redone. To their credit, Jean's flower shop worked with us to redo the arrangement and the final outcome of the team effort was a lovely arrangement suitable for the price point and occasion. Giving 3 stars because they accepted a last minute, same-day request and worked to redo the arrangement but I would have given 1 star for the initial product at the price we paid. Attaching pics of the original and final products. In the end, it worked out but I recommend seeing your order firsthand.

Harry Ten Shilling is a cozy gift shop and tearoom located near the center of Shakespeare on Hwy 8…read morebetween Stratford and Kitchener. The front portion houses the gift shop with ice cream (Chapman's) & bake shop counter and the tearoom is in the back section of the building. This is a seasonal business open May-October, Wed-Sat 11am-4pm. Recently, I stopped by Harry Ten Shilling for afternoon tea on my road trip. I headed to the back (watch your step) into the quaint tearoom which has table seating with comfortable pillow seats and wooden chairs and counter seating with high wooden chairs. For food, they offer salads, soup du jour, baked French onion soup, quiche, chicken pot pie, mac n' cheese, fish & chips, specials (steak frites) and baked goods. A decent selection of black teas, green & rooibos, and herbal tisanes is offered. Tea time selections served with an individual pot of tea, starting at $13 pp. I decided on the Soup & Cream Tea ($16) soup du jour served with two scones, jam & devon cream. The pot of hot tea (I chose Rhubarb Cream) brought out first, which was a much needed hot caffeinated drink, especially after driving for a couple hours. The tray of food arrived 10 minutes afterwards, which had a hot bowl of party vegetable noodle soup (healthy and very good), 2 firm scones (including blueberry), fresh fruit & berries, cherry, cream and raspberry jam. The food was delicious and scones were firm, not too crumbly, and not too sweet tasting. After I finished my food and small pot of hot tea, I was given the bill, which came out to $18.08 before tip. The service was adequate and prompt.

So glad that this lovely place is back! Before Covid we came every time we were in the area. We had…read morea tasty sandwiches, fresh scones and selection of yummy pastries. The choice of tea blends is amazing. For the high tea best to book in advance, but you can also just drop in for tea or savoury lunches. Highly recommend!!

Ordered a flower arrangement for a funeral. There was a time before COVID when you could find…read moreflower places including the delivery charge with the arrangement. I guess post pandemic that does not exist anymore. Watch out with the website, they charge a little local shop upcharge that's taxable. Website is easy to use. Customer does get a notification that delivery was made; thanks, I did not want to disturb the recipient.

I have ordered multiple times from Westdale florist over the years and have always received…read morebouquets that were of high quality, they are fresh, plentiful and absolutely beautiful! The prices are great, and the zero delivery fee (in area) is a major plus!! The customer service is superb!! Highly recommend!!