Wonderful Customer service and a true artist. I ordered an arrangement for my granddaughters…read morebirthday and was so very pleased with the result. Outstanding and she absolutly loved the arrangement In the future I will not order from any other florist Janet W.

Outstanding Customer Service. I called and needed help to order a funeral arrangement. Kerri was…read moreespecially helpful and knowledgeable. Thank you Kerri. I called from outside the city and needed special care for an arrangement of flowers for my aunt's funeral as well as assistance to create a card. I received compassionate help and reassurance that my flowers would arrive at the preferred time. I can't thank you enough! Considering I just received the sad news, my ability to make decisions was compromised, however, Kerri was patient and very helpful. I recommend them highly!

Let's start with " buyer beware". I decided to use a florist near my friend's home. I ordered a…read moredeluxe version to endure fullness of the arrangement for her birthday, as I was not able to attend. I received a photo today from my friend along with a picture. I was shocked at the poor quality of the arrangement given what I had paid.($100). I will attach pictures if I can.

I'm in the UK, and needed to find a florist in the Hamilton Ontario area so I could send a friend…read moresome sympathy flowers. It's always one of those things, where you really need to have an open mind about reading reviews online when you don't know the businesses. I chose Kay's as they had a really nice selection of sympathy planters. I love flowers, but for sympathy occasions I do prefer planters. I can't say enough good things about the beautiful "The FTD® Peace & Serenity™ Dishgarden" that I had chosen. The plants and flowers looked so beautiful, and the quality of the basket was lovely! Flowers and planters are not cheap- but I am so pleased what they had delivered to my friend, and she was completely blown away also. Thank you Kay Penny Florists for a beautiful delivery! I would highly recommend them!

thought I would drop in and see what the flower shop had. from the minute I stepped in the door I…read morefelt welcomed and I was impressed with what this store has to offer. Very friendly and knowledgeable and reasonable prices. I highly recommend popping in and checking it out.

Amazing service and outstanding flower arrangements. Angela, the owner is super nice and very…read moreoutgoing. Love her designs and personality! Great florist, one of a kind!!!

5 stars. My friend from Toronto purchased an arrangement for a service for our late friend. She…read moredealt with several ladies from this shop and all were courteous, pleasant and very patient. The flower arrangement was gorgeous and their customer service was above and beyond. Great job ladies. Definitely recommend this place.

Ordering flowers sight unseen is always a leap of faith since you rarely know what the finished…read moreproduct will look like before delivery, or even after. In my case, we were picking up before closing time on the way to a memorial service so we'd only have a chance to see the finished product. When you provide a higher-end price point (above $150), you're hoping to eliminate the risk of having a small or underwhelming arrangement. Unfortunately, that was the case with the initial arrangement prepared for us. The good news is that a family member went to pick up the arrangement early and saw that it was not acceptable and requested it be redone. To their credit, Jean's flower shop worked with us to redo the arrangement and the final outcome of the team effort was a lovely arrangement suitable for the price point and occasion. Giving 3 stars because they accepted a last minute, same-day request and worked to redo the arrangement but I would have given 1 star for the initial product at the price we paid. Attaching pics of the original and final products. In the end, it worked out but I recommend seeing your order firsthand.

Called in my order on a Monday and flowers delivered for a service Wednesday. Arrangement was…read morebeautiful and shop worked with me when I asked to make it look airy and add a touch of red. Overall satisfied with the final result. I knocked one star off because I asked for a photo of the final product but was told they were "too busy" to accommodate this request. I paid 170$+ for this arrangement and had I not been invited to the service (cap at 25 people due to Covid), I might never have seen the final product. I like seeing what I paid for, we all work hard for our money, so I'm not sure why they couldn't accommodate. My friend went with another florist and they had no issues sending a photo off ahead of delivery.

From the owner: Fascination Flowers proudly serves Hamilton and surrounding areas. We're family owned and operated,…read moreand committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. We always go the extra mile to make your floral gift perfect. Let Fascination Flowers be your first choice for flowers.

I could not log into their website from abroad so I could only describe to the lady who took my…read morecall (via a sketchy phone service) what I wanted the bouquet to be. I mentioned some colours and the reason for my order. The end results were spectacular and the flowers arrived within hours. My friend was very appreciative as I am. Clearly, the florist loves what she does and I commend her. She made my day and my dear friend's as well. PS I would post a picture but can't seem to manage that.

I ordered flowers for my sister's 30th wedding anniversary. She texted to say:…read more A delivery of beautiful tulips arrived as I had a wretched day at work! LOVELY! The tulips are gorgeous. Thank you so much! 'nuff said. I'm always happy with Holden's. Their staff is cheerful and their selection is good.

Ordered a flower arrangement for a funeral. There was a time before COVID when you could find…read moreflower places including the delivery charge with the arrangement. I guess post pandemic that does not exist anymore. Watch out with the website, they charge a little local shop upcharge that's taxable. Website is easy to use. Customer does get a notification that delivery was made; thanks, I did not want to disturb the recipient.

Repeat customer here! I live in the US but my mom lives in Hamilton, so it can be hard/expensive…read morefor me to order gifts online for her. Westdale is my go-to when I want to buy her flowers - I've been using it for years and it never disappoints. Her flowers are always gorgeous, healthy, and delivered on time. If she's not home, they leave a voicemail so she knows there was a delivery. Easy to order online, and even when I choose the "florist's choice" bouquets, they are always lovely. I forgot to include the unit number in the address on my most recent purchase, and they just called me during delivery to get the unit number and were very nice about my mistake. I've ordered flowers at busy times like Mother's Day and they always maintain quality. I am really totally shocked that there are any negative reviews on here.

I had a truly horrific experience today with Wear's Flowers & Garden Centre while trying to send…read moreSympathy flowers to a friend. During an already emotional and stressful time, the lady (I believe her name is Melanie) was arrogant, dismissive, and extremely rude. When I called to inquire about the timeframe for the delivery, I was spoken to disrespectfully and then abruptly hung up on. To then find out my order was transferred to a different flower shop, understandable. But not being able to tell me which flower shop or provide customer service and inquire yourself to let me know is ridiculous. When I called in yesterday to ask questions about the arrangement I was interested in she was so pleasant. Boy did things change once they had my money. This was for funeral flowers, a situation that requires compassion and basic professionalism; and neither was shown. I most definitely would never spend a red cent here again and would strongly caution anyone considering this flower shop.

We had called Wear's about an hour before a viewing service for our dear mother who recently passed…read moreaway. We had forgotten to purchase a flower bouquet from the grandkids, so we hurried an placed an order on the phone. Since it was only an hour until the service started I really didn't expect the flowers to make it in time. I figured we would use the at the funeral. But, to our wonderful surprise we arrived at the funeral home and the flowers were already there! And they were very beautiful!! We basically told the florist what colours mother had liked and they made a beautiful arrangement. I would highly suggest there services to anyone needing beautiful flowers.

Iv been ordering from this awesome flower shop for many years. Always beautiful arrangements and…read moregreat service.

I have received 2 orders of flowers from this flower shop and both times the arrangements had…read moreflowers that were drooping. The rose petals were turning brown. There was no Chrysal included in the delivery. Neither arrangement lasted a week.