After reading all the wonderful reviews about this place, I thought I'd give it a shot since my usual place was closed and I hadn't had a chance to go yesterday. I wish I would've waited.
Let me start out with what was good:
*Massage Chairs were working and felt nice
*The place looked clean and well maintained
*The lady who gave me my pedicure was very nice and gave a decent massage, better on the feet than the legs
*The prices were decent
As for the rest of my experience....
Upon walking in, I was semi-greeted by a guy who looked like he was slightly bothered that I had walked in. I told him I was here for a pedicure and he told me to pick a color and then nothing else. I waited at the counter for another couple of minutes while I watched a boy, about 11 years old, fill my water and add the bath salts. The man who first greeted me motioned for me to sit there and asked if the water temperature was ok. It wasn't, so I asked for it to be hotter. Unfortunately, the water had almost filled the tub by then, so there was only a little more hot water added, which barely increased the temperature.
After a bit of back and forth trying to explain what service I would like, it was decided that I would get the Callous pedicure with a Hot Oil add on. The woman started working on my feet and when she got to the part where she would remove the callouses, she used a pumice stone, plus some callous eliminator lotion. I asked if they had the 'cheese grater' type tool (If you've ever gotten it done this way, you know what tool I speak of). This woman didn't know what I was talking about, but grabbed another tool that was even less effective than the pumice stone. I felt bad for her because she was definitely trying, but she really didn't end up doing any better on my feet than I do in the shower.
Onto the Hot Oil... The lady brought out two bags, one for each foot, that I expected would contain hot oil. This was not the case. At best, this was a bit above room temperature lotion. She put my feet in the bag and then proceeded to wrap my feet in a dry towel (I was expecting at least a hot towel). She then began to rub my legs, which felt good, but she also ended up fighting the towels because they were dry and fell off of my feet easily. Once she was done rubbing my legs, she went to work on my feet, which did make me relaxed, but it was hard to concentrate on being totally relaxed because I was already disappointed in the visit.
After the massage, she wiped off all the lotion with a hot towel (which I thought was ironic) and went to work painting my nails. This part would've been really hard to mess up and thankfully, she didn't.
I paid my bill, once again having to deal with the yet-to-smile, yet-to-be-pleasant man, who's name I believe was Jimmy, and left.
Needless to say, I won't be back. In the future, I'll be going back to the nail salon that I gave a glowing review to (please see previous reviews to see what I'm talking about) because I'd rather pay a little more for an amazing pedicure. read more