I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Don is very realistic and a straight shooter. This was my first time renting a home and out of all…read morethe agents and companies we spoke with he had the lowest fees and by far the most simple process. I would recommend him. And he answers the phone and calls back. All the simple things to put me at ease being a first timer! But it wont be my last!

I don't understand how you're even in business. If I'm calling to inquire about what rents are…read moregoing for and you can't even give me a ball park and your response is that that's only information for your clients, how do you expect to bring on new clients. I gave you a specific address with bedroom count and condition is turn key but still reluctant to provide market knowledge as the "professional" in the area....

It's not the best or the worst company; it's just average…read more A few things I don't particularly like about this company: 1. Shared maintenance fee - I believe taking care of normal wear and tear situations should be on the homeowner & not the tenant, especially when I know I'm not doing anything to purposely damage the home. If I were a homeowner, I'd incur all costs associated with normal wear and tear of my home. With this company, I have to pay every time a maintenance person comes out to repair an issue that likely existed before I rented the place. It just seems like another way to nickel and dime tenants already paying exorbitant rent prices and just trying to keep a roof over our heads in this terrible economy. 2. No contact with the office after 12 - You can't reach anybody in the office after 12 and have to wait the next day BEFORE 12 to be contacted by company staff because everyone is out "checking on properties" after 12. What kind of company doesn't have a receptionist in office to answer phone calls during business hours or some other type of communication portal where tenants can reach staff for general, non-maintenance related questions/issues? Then, when you do speak to someone, sometimes you don't get a thorough explanation that helps you understand what you need to do as a tenant or a response that seems like the company cares about you as a customer or person. If I could've found a comparable rental with a different company within the short amount of time I had to move, I would've. I believe there are better options out there when it comes to rental companies.

I couldn't be happier with the experience we had selling our house with Karen Doerbaum. Our…read moreexperience at LoneStar Realty in general was absolutely outstanding from start to finish. Karen's professionalism, organization, and attention to detail made the entire process smooth and stress-free. She was always on top of everything and consistently stayed one step ahead throughout the transaction. Communication was excellent -- she kept us informed at every stage and responded quickly whenever we had questions. Most importantly, we always felt like "she truly had our back and was looking out for our best interests". Her professionalism and timely updates gave us a lot of confidence during what can otherwise be a very stressful process. Beyond this sale, LoneStar Realty also manages several of our rental properties, and we've had the same excellent experience with their entire team. They are reliable, responsive, and truly professional in everything they do. I highly recommend LoneStar Realty to anyone looking to buy, sell, or have property professionally managed. We are extremely grateful for their hard work and couldn't be happier with the results with this sale, and the sustained superior service we've received with managing our rental properties. Thank you again!

***Please read this review before choosing Lone Star Realty!!!***…read more They make you feel as if they're doing you a favor by renting to you, yet tenants are treated poorly and unprofessionally. At first, I had to file a report because they didn't hand over the apartment in acceptable condition. I've dealt with ongoing water pooling at my apartment entrance for years with no meaningful response or solution. Tenants are often expected to pay out of pocket for repairs that should clearly be handled by the property owner or management. They do not provide a fire extinguisher and appear to rely solely on smoke detectors, showing little concern for tenant safety and physical well-being. They love adding extra charges (rent insurance), and if you don't insist, they won't remove them! They also impose a $100 daily late fee immediately after the third day and follow it with aggressive emails threatening eviction, which feels disrespectful and excessive. Unfortunately, many staff members come across as arrogant and unprofessional, including the manager, whose conduct was especially difficult to deal with. ****I do not recommend Lone Star Realty, unless you want to live regrets for the rest of your contract!!!****

Blessed Properties has been renting out my "homes" for me for the pass few years…read more "A one stop shop" says it all, if you have a home that you want to rent out..... they have everything you will ever need, like: -cleaners to get it ready to show. -handyman on call for repairs. -realtors when your looking for that next tennant. I still live here in killeen, and i sleep good at night knowing that Blessed Properties is manging my rental.

We were initially conditionally approved, then later denied after being asked for additional funds…read morethat were not clearly explained. The process felt unclear and frustrating for my family.

As soon as I moved in the smoke alarm was beeping and they gave me a hard time about changing the…read morebatteries at first but finally came and fixed it. The sink was also leaking upon move in and they told me to put in a work order. These issues should've been dealt with before I moved in. The floor was also Filthy! I bought a new carpet shampooer and did the carpet and the water was BLACK! When moving out they charged me to clean the carpet even though it was not done when I moved. The only good thing they did was have pest control come out quarterly to spray but I think they have stopped doing that

Well, just wanted to say that we dealt with Annie Fisher coordinator for Jim Wright Company very…read moreeasy process with her. She answered the phone every time we called very very professional. You ought to be very pleased with her. Thanks for getting back with us and we will recommend just saying.

very unfair.. no trash cans to put our trash now we are on the way to get a lease violation because…read morewe have no where to put our trash?? and there was complaints on top of that from other properties where we was putting our trash at.a few months later we had our own less than 2 months it was gone because the company couldn't afford to pay..

I believe in equality, and you know I feel dèeply violated by Goldmedal property. They take care…read moreof their own. We're a Multi numerous of things. You can't show favoritism to your own whether it be race, sexual orientation, culture , etc. Im an immaculate cleaner, and for them to take my deposit & charge me for wear and tear damage, items & damage that was alrready present I could'nt believe it. They gave me notice that the owner didnt want to renew after 4yrs;not true they wanted me out.They wanted me out to move someone else in. In the middle of the Christmas holidays I had to find me a place & move. 1 week b4 moved out I found a place. Next I had to get money for deposit & 1month rent. I am disabled and I had to move 80% by myself going up and down stairs with no car. I think I was a good tenant. Have a reason to put someone out. Its time to stand against landlords like this. I didn't receive deposit letter until 4-6 months afterwards. I reach out to Goldmedal in reference to the deposit and charges no response. I will be reaching out to the Governor of Texas, and advocating against landlord unfairly taking deposits, and removing tenants. More laws and regulations need to be in place to protect the tenants. If your on a fixed income or Hud dont rent from them. I had 5 week notice close to impossible to come up with the $s. Agencies assisting the homeless with rent dont send people over there. They're contributing to homelessness & hardship putting folks out for no reason. If I wasn't a fighter Id of been on the streets. Who wants to help you during the Holidays? No luck on my Gofundme.

Josh Isbell has mastered the art of dodging legal responsibility for damages and mismanagement of…read moremy property. Obtaining, replacing, and being dropped as a client by legal counsel to prolong and delay court proceeding for years. His father was well respected in the Killeen area, but Josh has run that company into the ground with shady practices. Would not recommend to anyone.

I don't know what are the people are telling about, but they are always on top of customer service,…read moreanswer the calls and have your best interest all the time. Their fees are reasonable, and communication is clear and fast. I must have been doing something wrong, getting all the good side

I will NEVER forget waking up with these people in my living room. They entered without knocking…read more They pushed me to buy my first home... but what a violation of privacy. 0/10 reccomend!

If you want to lose your security deposit on a property you left better than how you got it and pay…read moreextra monthly filter fees and get a walk through/picture taking inspection every 6 month! This is a place for you!! They will make sure they take every penny of your deposit with ridiculous fees for doing what they should do as Landlords. 75 dollars just to call a vendor on top of the vendor fees, a 100 dollars move out inspection fee! What a joke this was! Oh and you agree to this when you sign the contract! There are many other property managements. Choose wisely! Good luck!

We rented a house for two years and had a great experience. Everyone at the office was always…read morewelcoming, respectful, and helpful. The house was in good condition, and at move-out we used the recommended cleaning and carpet cleaning companies, followed all their instructions, and had no issues. We definitely recommend this property management company. A special thank you to all the ladies in the office--we truly appreciate you!

Lived in a rental from them for 2 years- had zero issues except for upon move in as the house was…read morenot clean and then a few minor repairs throughout that 2 years- once was the ac unit blew and once was the in ground back flow for the sprinklers after a freeze. Upon move out, the house was left in better condition than it was upon move in. It was clean- except for a few minor details we missed (i.e- the vent fan in the bathroom) and I even went out of my way to do minor repairs and fixing of things as I lived there. (Pressure washing the driveway, porch, garage, back porch), lawn care and tending to the dead bushes they left me upon move in, fixing cabinet drawers that fell apart, replacing flashing on a corner that was caved in, etc. Now that we have moved out, we are being charged $700+ for "repairs" to patch nail holes and tv mount holes despite being explicitly told not to do so. In addition I'm being charged for tree trimming despite the tree being in the same unkempt condition upon move out as it was upon move in (yard is on a deep incline, I don't have the tools or ability to trim it due to its height). In addition, they tried to charge me for replacement of weatherstripping. It wasn't until I raised questions that they agreed to remove the charge for the cost of the weather stripping (not the labor) because it was indeed normal wear and tear. I don't really have much of an issue with the tree trimming cost. But I do have a huge issue with the fact that I'm being charged $100 an hour for labor to repair things I was told NOT to repair and additionally for a repair that was a normal part of the make ready process and NOT my responsibility. To be fair, I should've known better after renting from them once years ago and demanding my money back after finding the place was infested with roaches. I decided to give them a shot 5 or so years later as the house was in my budget and in the location I wanted. However, nothing has seemed to have changed. Natalie the owner even called me an asshole because I raise questions when being charged for things I don't feel I'm responsible for. If that makes me an asshole, then I'm an asshole. The attached photos are how the house was upon move in. ***response to tri city's response*** Tri-City Property Management the cleaners were not sent back out. The "cleaner" called me and refused to come back out as she stated she "scrubbed" everything and the places I had concerns with wouldn't come clean. The verbiage on the move out checklist is hardly a "suggestion" to not fill holes on your own and is a firm- do not do it. I had the original paint at the house. Hell, there were spots I did repair and paint that weren't even mentioned because it was the original paint. Had I known it was a "suggestion" I would've done it myself as charging $100 an hour for labor is insane to change a few bulbs, batteries and repair a couple tv mount holes. The tree just wasn't in my ability because of the slant of the yard- I'll eat that cost but the rest is a complete crock. An additional photo has been added showing the email exchange between myself and the person who does the walk throughs for tricity. She herself stated it was wear and tear after I pushed back on the charge.

Working with Lauren for the second time was the best decision we could have made for our home sale…read more We first worked with her when we bought this house, and after such a positive experience then, there was no question about who we would call when it was time to sell. The current Texas market presents some unique challenges, but she navigated the entire process with expertise and steady guidance. Her knowledge of the local landscape and her strategic approach were instrumental in getting our home sold. If you are looking for an agent who is dedicated, experienced, and truly has her clients' best interests at heart, we cannot recommend Lauren enough!

I could not have asked for a better listing agent to sell my house in the craziness that is the…read morehousing market right now. Lauren is THE best!! She is very knowledgable and knows how to market your house to potential buyers. I worked with Lauren very briefly as she listed and sold the home QUICK!!! She was there every step of the way and I could not thank her enough! If you are looking to sell your home, I highly recommend Lauren!!