For the past month and a half I've been having some major ocular issues - including a scratch on…read moremy cornea (yikes) and blurred vision in my right eye. I think we can all agree, that's some scary stuff that demands the attention of a competent eye doctor. Unfortunately, I didn't find a competent eye doctor until last week. Enter Dr. Pierotti. He's awesome, friendly, and, best of all, thorough as all get out It took him an hour of examination to determine my issue and how to best resolve it but it was all worth it. My blurriness is clearing (thank God) and he's scheduled me in for another appointment to check on the status next week. Best of all? The free drops and the affordable co-pay. Love me some Dr. Pierotti.

Haven't been to Dr. Pierotti, but I tried to make an appointment and they've just informed me that…read morehe's RETIRED, so three stars is for the staff that just said "he's retired" without even offering information on who took over his practice. Seriously, these doctors should get receptionists that are a little more business oriented.

I liked Dr. Galst as a person but when I filled his prescription for a new pair of glasses, I…read morecouldn't see as well as I'd hoped. I immediately called his office to tell him something wasn't right, but nobody returned my calls. I called repeatedly before I *finally* reached someone. They told me to come back in. Upon doing so, Dr. Galst found an astigmatism he had missed a few weeks before, and he gave me a new prescription. So far, so good. Then I went to the front desk to check out, and they wanted to bill me, even though I had already paid at the first appointment. They argued that this second appointment was a new examination. I contended that it was a follow-up to fix an error that had been made the first time and that I should not be charged, since it was not MY error. They argued that I could've developed the astigmatism in the short period between the two appointments, but said they would see what they could do. Shortly after, I received a bill in the mail--so much for seeing what they could do--and when I called to contest it, they again argued that the second appointment was a new examination. What a crock! When I took the new prescription to the glasses place and told them the story, they were as aghast as I. They said that patients regularly need new prescriptions tweaked and that they have NEVER heard of an eye doctor charging for such an appointment. Lucky me--I'm the first. I will not be returning to Dr. Galst. Everyone sometimes misses things; that I can live with. I can also live with the inconvenience of having to go in for two appointments and with the pain of having to have my brand new glasses sent out to be corrected to match the new prescription. (Thank goodness the glasses place did NOT charge for that!) But to have to pay for two separate appointments, when the second one was to correct something that was missed at the first? C'mon. That's unfair. The cherry on the sundae? I dug up a prescription from an eye doctor from the year before and she had noted the astigmatism. So, as I suspected, it was there all along.

Admittedly, Dr. Galst was able to see me for an emergency on a last minute basis, but when I called…read moreto schedule the visit and was told to come at 2:15, then one would assume that the appointment is at 2:15. Not so. After having read other reviews about how long of a wait it is, I specifically asked when I showed up for my visit if the doctor was running on time. I was told that he was. A flat out lie. Completely. Another issue this doctor should be made aware of is his staff. When I arrived, one of the girls at the front desk was on a personal phone call, and after just standing in front of her for about a minute, was told by someone else to fill out paperwork, all the time being ignored by the girl on her phone. In summary, plan on being here an hour or more. And forget about the appointment time. It means nothing to the staff working there anyway.

Dr. Wald Save my grandmother and my 2 other friends eyes. My grandma had choroid retinal detachment…read moresaw her regular eye doctor Dr. Ko. Dr Wald was able to do surgery for her and save my grandma eye's. My 2 other friend eyes had retinal tear because they wearing thicken glasses. Dr Wald did laser for them. Dr Wald said if not treat it with laser will have torn retina like my grandma. Thanks all the good work from Dr Wald. Very busy office and little long wait. I guess he is worth for the wait. Dr Wald spoke very soft and educated me alot of eye ball.

I've been a patient of Dr. Wald's for years. Yes, you'll encounter very long wait times in the…read moreoffice, but this is due partly to the fact that they don't turn away walk-ins. He is an excellent, knowledgable, thorough Doctor, and he is worth the wait.

Dr. Zupa is helpful and attentive towards treating my kids. She is an awesome optometrist. She…read moreprescribes contacts with ease. If I or my children have questions, she wouldn't hesitate to stop the exam and help. She loves people visiting her optometry clinic. I recommend Dr. Zupa to all of my friends and family.

Dr. Zupa is very thorough, even with a basic eye exam, really listens to whatever you have to say…read moreor ask, and is interested in total wellness, not just vision. She understands how vision is connected to the whole person. I highly recommend her.

The service is quick. The doctor is usually available for any emergencies. I would not choose this…read moreplace for eye exams. You shouldn't trust a practitioner that states, "you will never be able to get 20/20 on both eyes while wearing glasses or contacts so we try to get it close enough". Please do yourself a favor and don't see this guy. Went to two other eye doctors to see if the Rx was correct and I was told it was not. Both doctors gave me the same Rx but completely different from what the doctor at this location gave me. Half of the staff is unprofessional but that is expected. Received my contacts in 24 hours, this may vary. They don't ask if you want daily of weekly. They automatically give you a specific type/brand. Glasses need to be sent out and sometimes they will contact you when they arrive. A follow up call asking for the status of the glasses is recommended.

I have been going to Dr. Kirti Dave for several years now. He is very knowledgeable, patient and…read morekind. I never leave his office with any questions. His staff the are very friendly and always professional. They also have eyewear for sale on site, which is a good and a bad thing. Good because I don't have to go farther than a few steps should I want a new pair of frames. Bad because every time I go I want to buy a new pair of frames! They have a wide selection at prices you'd expect. Sometimes you can even talk the price down a little if your savvy. The only downside is that I have switched insurances and they don't take the new one I have. I'm unwilling to go to another optometrist though so I will be paying out of pocket for any future visits which is fine with me.

Great place! I'm…read moresuper weird about people touching my eyes and doc Samer was incredibly delicate. He was also very patient to guide me through what I needed and WHY I needed! The staff was also impeccable! The front desk ladies had a big smile and were very helpful the entire time I was there.

Amazing doctor and amazing staff! Treated me like family, and made sure things where do perfectly.read more

I went there to get my glasses fix. The screw came off and the guy fixed it really quick with care…read moreand professional.

This is the best optometrist I've had in NYC and I plan to stick with them. Let's start with the…read morepositive: the doctor. He is amazing, patient and understanding. He takes his time to explain and LISTENS to your questions and even complaints (like I had) He has a love for Pokémon so that was also a plus. Ok here's the negative: the staff. Why is it always the staff?! Don't they know the front office is representative of the doctor? Most people have to deal with them more than the doctor. They made 3 mistakes and truly pissed me off. One, they quoted me $100 for my contacts but they were actually free because of my insurance. Two, they never called me when my contacts came in. So when I finally called to get an update they said they did call me but I quickly said I never got a call nor a voicemail. She never ever uttered an apology. An apology would have diffused my irritation. Three, I specially asked what time they closed and she said 6pm. I arrived there a little before 5:30pm (they are a 30 minute walk from my house) and they were completely closed for the day. I called the next day, and told the same girl what happened and yet no apology yet again! The customer service is truly horrible but the doctor really makes up for it. There were only 2 girls working there the last time I was there so I'm not sure who I spoke with but these girls really need some manners.

This DR is a goddess!! After being told i would never be able to get Lasik or PRK by so many Eye…read moredoctors i decided to find my own! So i found DR.Garrana she is very kind, She listtened and is very confident about her work knowledge! So that was a Plus!! She ran some tests and told me i was a good candidate for PRK + Crosslinking, So i took some time to read about it and then reached out again to set up surgery! I trusted her and her work knowledge! After surgery she was available 24/7 for any emergencies or questions! She was fantastic! I had been using bifocals thick ugly glasses since i was 12! Dr.Garrana changed my life i absolutely love her and recommend her 100%, fyi i also brought my Fiance here and she got Lasik done by DR.Garrana and we are both very happy! Thank You so much DR.Garrana! D & A

Very nice physician. Although she wasn't able to assist with the matter I inquired about, she…read morecalled me personally to see if my inquiry had been responded to by her office and provided me with a referral.