There is a lack of communication between the staff to the point where some are receiving orders and…read morenot communicating with each other and thus the orders go unfulfilled. When customers arrive for pick-up, the staff is confused and scrambling sometimes unwilling and/or unable to fulfill the order and taking no accountability. The operations seem messy and irresponsible. They do not deliver what they commit to, and change product and price last minute at will when you arrive to pick up your order. Personally, I placed an order with the daughter, who then stated she was out of product when I arrived for pick-up. The mom advised she'd never received the order and was out of flowers for the day and vases for the day. They then proceeded to prepare a make shift product that was far from what I'd asked, and raised prices from what we'd agreed to. Upon discussing with other people, it seems this happens often at this location. I will be placing a formal complaint with the better business bureau.

First impressions are important! I was on my way to stater bros to get flowers and saw this place…read moreand decided to support a small business instead of a big box store. The young lady had the worst attitude, she didn't say hi, I asked her a couple of questions about the flowers and she was so dry and short. I didn't like the vibe so I walked away without buying anything. Had she been more pleasant I'd probably buy a bouquet. It's important to treat your customers warmly. Aside from this, the selection of flowers was extremely limited.

Poor quality flowers that fall apart very quickly. If you want something that lasts, I do not…read morerecommend this place.

Affordable & great customer service! The flowers were delivered as advised & looked beautiful!read more

This is an overdue review for this great shop. Came in for a last minute prom corsage and…read moreboutonnière for my daughter, Lindy was so helpful and accommodated my request in such a tight amount of time. Very professional and truly values her customers! I really appreciate her effort and still gave me a reasonable price. Such a wonderful business and I will be back! Thank you Lindy!

The florist experience for my youngest son's wedding on 6/20/26 deserves way more than 5 stars. The…read morecustomer service in planning and advice they provided to work within their budget was extremely valuable. They interviewed 8 florists and Commerce Flowers went way beyond to build confidence to select them. All the flowers were exactly as my son and his bride had selected. The delivery went flawless to the church. BRAVO Commerce Flowers ...BRAVO!

I was truly blessed to discover this hidden gem right here in my city. From the moment I walked in,…read moreI was greeted with a warm smile and genuine kindness. When they asked how they could help, I shared that I wasn't exactly sure what I wanted--just that I needed corsages. They went above and beyond by creating a couple of sample options for me to choose from, which made the experience feel so personal and thoughtful. That first visit made it clear I wanted to support this amazing local business. Since then, they've helped me with three events, and each time has been just as wonderful as the first. Their customer service is truly five stars and beyond--they consistently go the extra mile to make sure their clients are happy. At this point, I'll probably find any excuse to keep coming back. Highly recommend!

Great selection of fresh bouquets! They also had the balloons I was looking to purchase, and the…read morestaff was very polite and helpful. The prices are very fair, too. This will definitely be my go-to flower shop from now on

Called them to order flowers Very attentive asked for prices and right away the sent me pics we are…read morenot close to the areas but they knew we wanted to send them to a loved one and I did ask for how much for delivery they said 5 because it was around the corner and not far I went ahead and ordered once it was time to pay for my order they changed the price I didn't mind because I know things are expensive but I think it's better to be honest and not be greedy with your customers who want to be loyal.Overall they did a great job with the flower arrangement

Great thank place for flowers! Good selection, prices are fair, and customer service is great.read more

I ordered from this shop a sympathy bouquet, picture looked beautiful, elegant and simple. What my…read moreaunt got looked sad and not so elegant. In the picture on their website the flowers were arranged to look like an arrow head (see picture) What she received was more rounded. As the 2 stars indicates it could have been better. I ordered from their website because 1 it was local to my aunt, they made their bouquets, it's their shop its their pictures, opposed to going online. The bouquet should not have changed. I did write to the shop, I did not get a response. Total cost $97

We ordered flowers from here for our mothers for Mothers Day weekend. We had them delivered…read moreThursday and they were on time and exactly what we ordered. I'm so happy with this purchase and will definitely order from.

Don't waist time. They don't care to make customer happy. Have little options. Terrible attitude.read more

Very beautiful long stem roses! My cousin told me about them. While visiting her today we drive by…read moreand saw them. Had to get a dozen!

I ordered Classic Beige Dome box with Light Pink Roses for my mom's birthday last month and set the…read moredelivery date to 12/22. They ended up being delivered on the 20th which was fine! Better early than late. Unfortunately, they were crushed. It was disappointing for her to receive them on her bday crushed. I immediately took some photos and tried to call. An automatic text was sent during my call. Since I couldn't speak with someone on the call, I sent a response by text along with the photos. I figured since it was so close to Christmas, it would probably take some time to hear back. No biggie! They reached back out the next day by text to apologize and were very responsive and quick. Sometimes, this can happen during delivery, which I understand. I did also purchase package protection too so not sure if that makes a difference when it comes to these situations. They offered: 1. A replacement of the original arrangement 2. A store credit gift card for the full value of the order I chose option 1. At the time, they ran out of light pink roses until 12/30 and asked if I would be ok with waiting until then. They would be delivered 12/31. Since light pink was out of stock, I asked if we could sub red roses instead. They were able to replace the order with red roses. Package was sent out right away and it was received the very next day in perfect condition. This order also smelled nice while the original order did not. Excellent customer service! I also received a Classic White Box from a good friend for my birthday last month as well. She was trying to get me purple but those were out of stock so she went with light pink. These arrived in perfect condition! Also have these in the Basic Beige Suede box with Lavender Roses and those arrived in great condition but didn't smell good. Prices can vary because they do have multiple sales throughout the year. When I purchased, it was on sale plus free shipping. Total was $245.52. I believe they were on sale when my friend purchased my gift as well but I am not sure what the sale was going on at the time. These make great gifts! While it is disappointing if/when they arrive crushed, the customer service department was able to get the issue resolved quick and made the experience better!

I ordered online thinking I'll get the best roses ever but hmm not really it came on Saturday I was…read moreso excited to open it to see what was in the ugly cardboard box that it came in, after opening I smelled the roses bc they say they spray their roses with unique fragrances omg i gagged after it smelled so bad no fragrance just nasty cardboard smell!! The roses looks dead it looks like it's made of paper my fake roses look 1000 times better next to these ugly roses that paid so much money for. I'm disgusted by this, I sent them a message on WhatsApp but no response. Don't waste your money go out and buy roses or flowers from a grocery store. This company is a rip off and should be out of business for false advertising. Oh and you get your nasty roses in ugly packaging even tho the website shows nicely packaged roses. Nothing is good about this company complete garbage and waste of money.