There is no reason this advance auto parts store should be less than five stars. Alex is friendly…read moreknowledgeable and went above and beyond. Even the manager came out to help change windshield wiper blades and another person's car battery fast all with a smile. Anytime I wanna get any future parts. I will make a trip to this location specifically. All around awesome experience!

If I could rate this a 0 stars I would. When getting a car part for my car, Carlos the team member…read moresaid something that shouldn't have been said out loud. He stated "I can't wait until Trump shits down the department of education, these Americans are stupid". As an American myself, I felt highly offended considering that he is a black hispanic, who clearly lacks knowledge about these things. As for him being an employee and saying this with his uniform on, while assisting guests, I feel like that shouldn't have been said. His comment is definitely bad for business as it may have offend others. Another customer who happens to be American and Black, stated how he felt offended by the comment, Carlos stated, "I don't care it's my freedom of speech". He needs to be fired immediately. I would not be coming back here.

Great place.. The guys inside are very helpful and very funny. I recommend for all auto supply and…read morepaint specialist. My account rep is Vee Jay and he takes good care of me. 5 stars!

The crooked tire shop doesn't stand by their word. They damaged the lugs on my tire, and I went to…read morea mechanic they recommended to get it fixed. The mechanic charged $160, but now the tire shop refuses to cover the cost, despite the owner agreeing to pay it.

He was nice till the bill came out & when we both knew one of the tires wasn't properly…read morebalance...not only did he not say anything about redoing it, he made a comment about me telling him it was easier to leave the lug nuts on while swapping out the tires...this was before I asked to do the wheel balance on all the tires. When I told him "I'll pay for what you do", he took it as an opportunity to charge me for everything he could think of literally. I was even charged for the weights of the balance. My bill came out to $162 & for 1 used tire & 5 balance & mounting at a used tire place...should have went to a Goodyear for this price & they would have rebalanced my wheel without a question & had some warranty. Don't go there if you expected to save a few dollars, if you do...don't say I didn't give you a heads up on the shaft they hand out ; )

I was a regular customer until 01/28/26…read more Ask for a Gallon of ORANGE coolant and was sold a Blood RED coolant Got home, Removed the seal and coolant was red and useless for me Went there next day , same shift , same guy , empty store . He had the balls to tell me that it was NOT refundable after I broke the seal and HE LIED TO ME....... Shocking .....left the gallon there. It is useless to me and never will step back in O'Reilly Hollywood....just go to AUTOZONE across the street....way better It is not the money .....its the lack of care....just say you dont know like the guy on Harbour Freight the other day for my question

Worst customer service from an employee I have ever had. It is not necessary to give an attitude to…read moresomeone who wishes to look for an alternative part not related to the specific vehicle it goes on. Not every interaction has to start with what is the make an model of your vehicle. I dont know if the clerk was having a bad day that is no excuse.

RIP OFF!!! I came in with 1 issue and never got it fixed...got an estimate #1124. They wanted to…read morecharge me $160 (JUST IN LABOR) to change the spark plugs in my car. Anybody who knows anything about this job, knows that changing the spark plugs on a 2016 hyundai sonata 2.4L engine is a 20 to 25 minute job AT THE MOST and that is if you go as slow as a turtle. So what was the mechanic going to do for the other 30 minutes? ALSO, i needed an interpreter to communicate with the mechanic. I would like to communicate with my mechanic directly so nothing is left out.

These are scammers! They will not fix your car issue and will try make you pay through Zelle by…read moresaying you pay fees if you use a card, and that is because they know that your car will not be fixed and they don't want you to dispute the charge with your bank, so they want you to pay through Zelle knowing that they won't fix your car and if you use Zelle you can't dispute through the bank. Be aware! Don't pay cash, don't pay by Zelle, don't even go to this mechanic at all!

Superior service. 5 stars***** Thank you to Ronnie for helping with my headliner yesterday.read more

I was referred here for my little z4 from my number one mechanic down the street (shout out to Dixy…read moreAuto) and Ron, the owner of Dixy Top Shop was friendly, honest, and resourceful. He could have done the "easy thing" and required that I order a whole new lining but instead he was able to fix the small piece that broke. He didn't have to spend the extra time and do his best to make sure I did not have to spend an arm and a leg unexpectedly and unnecessarily... I am really impressed with this shop and its owner. A top shop is something that you hope you do not have to frequent but I will never go elsewhere. 10/10 here! Tell your friends!

Just got a new battery from this location couple days ago…read more I just wanna say my experience was awesome. I'm a happy customer. Mackhi was the employee that helped me, very helpful, knowledgeable and efficient 10/10

I was 1 quart low on oil so I ran to my local Advance parts…read more Grabbed the qt of oil I needed and went to register/counter. 3 minutes passed (I was the only customer in store) and no one showed up at register I called out to the back area and someone replied "I'll be right out" 5 minutes past and now the line behind me was pretty long I leaned in behind the counter and saw a man with a ponytail at a table reading something and said "hey man I have to get to work" and he barked very rudely "I told you I was coming " Then the phone rang and he took that call for about 3 minutes I waited another 2-3 mins but he never came out so I left. The millions of dollars your company spends on marketing and advertising are completely wasted when an employee such as this behaves like this This was 11:30 am on October 15.

Exactly what Nick M said above, could not be put more perfect. Absolutely terrible customer service…read moreand no respect for clientele.

They don't do the job that say they're gonna do. They still want to charge you the same amount for…read morea job they didn't complete. They give you the run around. They say one thing but do another. Not to mention they're overpriced liars. I advise you to go elsewhere if you want your golf cart fixed right.

Such a small part of my day but such a big difference. I came in to get my break lights switch…read moreafter I almost died from them burning out. I was greeted and the manager Carlos was so helpful. He helped me switch them, she super friendly. Good customer service skill does matter. Little did he know how much of a difference he made in my day Thank you so much

Went in looking for license plate screws. 3 employees behind the counter with maybe 1 customer…read more Never once was I asked if I needed help. I found that I needed, brought it to the register. It rang up $1 more than it was labeled. So I showed the employee behind the register where the item and price was. He said, "oh I can't change the price, I'm not a manager". Ummm ok. I had to buy them anyway because I needed them. They ended up not fitting so I went back inside. Passed the same 3 employees and wasn't asked, "hey you're back. Was everything ok?" NO offering of help. What else are you doing with absolutely no customers in the store? I will literally never be back. How unprofessional.