I rented a Boss 7 ton electric log splitter from Ed's Rental 10/26. My 1st call to the Algonquin…read morestore said that both of the log splitters were in repair. I then picked one up at the Crystal Lake store and found hydraulic fluid leaking in my SUV when I got home. I brought the log splitter back to the store to return or fix the problem. The service person repaired and tested the unit which seemed to be operating. When I again returned home and plugged it in, the hydraulic fluid began leaking all over the garage floor and would not operate! I'm glad I took out the insurance, because I was told that I must have done something to the log splitter! I didn't even put 1 log on it! It's time Ed's Rental spends a little of the proceeds to buy some new equipment to rent, instead of the JUNK that they are renting!!!

Always super helpful, lovely staff. Phone calls are always professional and to the point, super…read morefriendly people. Shout out to the counter guy's for always making my day and being willing to help.

I found Valentyna through word of mouth, and I'm so glad I did. She did an amazing job with the…read moreballoons for my sister's baby shower -- the colors matched the theme perfectly and her work was so creative. For the amount of time, effort, and detail she put into everything, she honestly did not charge nearly enough. I was expecting to pay much more, and even if she had charged more , it would have been worth it. Everyone at the baby shower kept asking who did the balloons, and I was happy to share her information. I will definitely be using her services again in the future and highly recommend her for any event -- she truly does it all and her work speaks for itself.

When looking for event or party balloons, it's so great that I've now found someone local and so…read moreeasy to work with. I recently had an event that I needed balloons for and was able to reach out to 5 Balloons. As a fellow DIY-er, I've considered just making the balloons myself, but remembered how many balloons it would take, the tying of balloons, the labor to set up and more, it was just a huge weight off my shoulders to get someone who's craft is actually balloons. When I called, we talked about the date and inspirations that I had for my event. She asked questions about the location, and set up times to ensure that she will be able to meet the needs I needed for my event. On the day of the event, she showed up right at the time that we communicated, and her work exceeded my expectations. Folks were taking pictures with the balloons all night, and we even kept it up for others to enjoy for a week or so after. All in all, they were great with communication, and delivered exactly what we talked about. I can't wait to work with them again for upcoming events.

If could give 0 I would. Terrible customer service. Spent 100,000 of thousands of dollars renting…read moreover the years just sad to see this culture and staff at a business is horrible. Do not recommend. Thank you for the business over the years but I'll take it elsewhere.

STAY FAR AWAY! I should have read the other reviews, clearly they are running a very shady…read morebusiness with intentions of stealing from their customers. I rented a steer skid and auger attachment for a day to be delivered on Sat. at 9:00am and to be picked up on Sun. at 9:00 am (very clear on my paperwork and from the calls with Don and the guy who dropped the rental off). I attached the section of the invoice that shows the pickup date to the review and just blocked out personal details. On Sunday they did not pick it up by 10am, so I called them and the phone just rang and rang with no answer and no answering machine. I tried to call over 12 times from 10-3:00 pm and all I got was a phone that rang and never answered. Finally, I called and left a message at their algonquin location since they at least had an answering machine. Then on Monday the manager Harley called me to see how long I wanted to keep the rental and I told him it was supposed to be picked up yesterday and I tried calling even though I never was told I had to and he wouldn't even let me speak before he started berating me. He said I never called, and they told me I had to call even though I did but no one answered. He just kept yelling at me and said he was just going to charge me for the extra day the $600 and said I was banned for life. He even changed my invoice to show the pickup day on the copy I signed from Sunday to Monday. When the guy picked up the unit he even said they were supposed to pick it up on Sunday. I will fight this with my credit card company but he essentially charged my debit card without permission and fraudulently. I would stay away and use anyone else unless you want to deal with this unreputable business. Please read the other negative reviews...I wish I would have.

Arlington Rental was easy to work with. Their website was helpful to see what they had in advance…read morewith all the prices so it was easy to put our order together. They had a good variety of tent sizes which was nice and better than other places I saw online. I also liked the option of the wooden folding chairs to make things look unique without spending money on chiavari chairs. They also accommodated a last minute addition of a patio heater to our order due to a quick change in the weather. Delivery, setup and pickup was seamless. My only issue was for our highboy cocktail tables, no one recommended floor length linens and sashes. All of my other linens were floor length and I wish they would have noticed that and made sure it all matched. When I realized I didn't have sashes for them, the delivery guy said I would have had to request them. I didn't think of it when ordering and I would have liked someone to make the suggestion.

tables and chairs were dirty. rust noted on most of chair legs. they did offer to replace items but…read moreit was late in day. 100 cup coffee maker leaked water around spout. coffee maker was unusable and office was closed. I had to purchase 3 coffee makers 2 hours before party. they have yet to apologize for this incredible inconvenience

Great service! We used this company for 2 birthday parties and kids really enjoyed the…read moreinflatables! Definitely worth the money and will use this company again!

I'm surprised for the negative reviews as they were great on Facebook (and my local Facebook…read moregroups), and Google. I chose Airtime Inflatables after researching a few local companies - they had the best reviews, great selection, and you actually got to keep the rental for 24 hours. They lived up to their word! Delivery was on the earlier side of my estimated window, the product (large bouncer with slide) was great and a hit (and my husband said he watched it being sanitized during set-up), and no issues with pick-up the next morning. We will be renting from here again in the future!

I rented a bounce house for my kids and their friends. Not only was A to Z really nice on the phone…read moretheir rates are great - nice and low. The gentlemen that delivered the bounce house were really nice and showed me how to master setting the monstrous bounce house up. The bounce house and the equipment that came with it are very well maintained. My kids love it. We will be making this a summer tradition with A to Z.

My daughter got married last Saturday and I was having a problem lighting the patio warmers. I…read morecalled at 8 am on her wedding day and they sent Steven, one of their employees out to assist me. He was out in less than 10 minutes and the burners were fired up and working. Thank you for making my daughters wedding day a success. Thank you for going above and beyond. MB

These guys did an awesome job for my daughters 3rd birthday. We got a frozen bounce house, and a…read morecotton candy machine. Both were great hits at the party. We shopped around and these guys had the best service. Everything went as planned paid for everything on a Wednesday and they delivered on Friday morning, showed my wife how to use he cotton candy machine, they they picked up around 8:30. The guy was so nice who picked up the cotton candy machine, he waited an extra 20 min while all the kids frantically got their last cotton candy serving haha. We will be using them again!

I have seen these guys at numerous events over the years and they are super professional. They…read morealso own a moon jump repair and cleaning service so you know their equipment is always is perfect condition. Not saying a delivery driver or front desk help wasn't having an off day but I am surprised to see bad reviews. I have recommended them many times.

ok....it's now been 6 weeks since I bought these balloons, and you would not believe that they are…read morestill floating! I find this amazing! Auntie Margaret has now flown back to England, I've recycled 2 balloons to give to my sister for her birthday, and the final balloon is still floating and living in my kids bedroom. It won't die! And this is a good thing! Not that I am a balloon expert by any means...but when I bought balloons from Party City they could not guarantee that it would live past 24 hours! They had me pay extra for "hi-float" that they claimed would make the balloons last longer and it just made it over a week. American Balloon Company had my vote!