Rented a bouncy house for kids birthday. Great experience and product. Would 100% use again.read more

Wonderful experience dealing with them. Their delivery, setup, and tear down could not have been…read moresmoother. The equipment was clean and we had no malfunctions. The tents were securely tied down so they withstood a surprisingly strong storm that came through. I would highly recommended using them for your next gathering. I will certainly be using them again.

Just got the bounce house for the party we are having tomorrow!!…read more I've dealt with many bounce house companies, this by far is the best!! The bounce house is CLEAN, I repeat the bounce house is clean! And there's no excessive patch up work on the outside of the bouncer either!! It feels super safe to let the kids go wild. Such a seamless experience. I could book and pay online, and payment wasn't due until time of delivery, which meant I got to see what I was getting before I paid! I was nervous about booking without talking to an actual person but they were very good at reaching out a few days before to confirm everything! And the driver texted when they were headed my way. The young men who delivered for Fly Bounce were very professional and pleasant! Will definitely be using them again and recommending!!

Loved the drop off and pick up! They were great. I will call them again next time we need a bouncy!…read moreOnline ordering was easy to use.

There is absolutely no way this company is getting 5 stars from people due to how they treated me…read moreand their service. My daughter had her 3rd birthday on June 7th. I received a text the day before stating the driver would be there between 10:15am and 12:15pm. Nobody showed up so I called and there was no answer. I received a call back 20 minutes later and I explained what was happening. They said they would call the driver and call me back. Mind you this was at 12:30 and the party started at 2pm. Nobody got back to me so I started frantically calling and texting around 1pm. Finally I get someone on the phone and she was so rude. She gave me attitude, didn't apologize at all and told me the driver was 3 minutes away. This was at 1:45pm. The driver who put everything up was apologetic and said I would get a credit due to the inconvenience and lack of communication. The credit never showed up so I called them today. Jasmine was the rudest woman I have dealt with. She gave me attitude, spoke over me and didn't let me talk, she claimed it was all the driver's fault and he's no longer with the company so there is nothing they can do. She said they did submit a $25 credit but it's not there. Not only did Jasmine give me attitude, talk over me, and be rude, she also lied to me. I paid over $300 for their services and was the most disappointed I've ever been with any company I've used. DON'T USE THIS COMPANY! I would give zero stars if I could.

Just rented for my daughter's first birthday; quick set up and take down and arrived a little early…read morefor set up too. No damage to our lawn. I did have to call them the night before to confirm when I didn't hear back but they texted back shortly after

Ty The Bounce House Guy does everything right! Price - very…read morecompetitive Response - answered emails at 11:00PM Timeliness - delivered 30 minutes early picked up 30 minutes late - perfect! Quality - house was clean and durable. Cords new. Motor super-clean and well running but he left me a back up anyway! Friendly - this guy is super cool and was great to work with I will recommend Ty to all my friends and will always call him from now on!

Would give this loser negative stars if possible. Only answered his phone the first time I ever…read morecalled him. Booked our 4 year olds birthday party bounce house a month in advance and he just NO SHOWS!! I call him multiple times and he doesn't answer and his voicemail is full. Texted multiple times and no response.

The "USA Rocket Bounce House" we rented from Bounce Houses R Us for a Sunday block party was a huge…read morehit! The rental process was super smooth. Jeremiah and his associate showed up early on the morning of our party and quickly set up the house. For the next eight hours, the neighborhood kids bounced ceaselessly. At the end of the day, Jeremiah returned and hauled off the house. Easy!

This place rocks…read more Family-owned and operated, bounce Houses R Us has made our last two annual BBQs a do not miss event. The only downfall will be the sad children (and adults) who have already been bouncing for like six hours, that can no longer bounce because it's 8pm and the sun will set soon. There's no real way to avoid this, though. These guys are prompt, professional, and their bounce houses are well-maintained and sturdy. The process is easy peasy, and they will even just chill in their van as you try and corral the children out of the bounce house when it's time to get the heck out.

Customer service was excellent! They came around 9am to drop off and picked up at 9pm. This company…read morehas many great choices of inflatables and you can't beat the prices we rented a bounce house/waterslide! All the kids loved it! We will definitely be using this company again.

From the owner: We are Roundhouse Inflatables! We are a Bounce House and Waterslide Rental Company and we provide…read morethe best Bounce Houses and Slides for rent in Yorkville, IL and surrounding suburbs!

I booked them for the 4th of July, paid $198 total for 5 hours. They showed up at 2:45 to set up…read morewhich was an hour and 15 minutes early! It took the guy 5 minutes max to set up, which was amazing because all the kids got all that extra time to bounce. Also, they were supposed to come at 9pm to pick up, I have no idea what time they came but I left the party at 11pm and it was still there lol. I am very pleased and will use them again in the future. I was a little nervous after booking and reading the previous reviews(on FB), but I had no issues! Also, after the kids were tired the adults all went in and had a blast! It definitely can hold a lot of weight!

We rented a bounce house, 2 tables & 12 or so chairs. Everything went as expected, the…read morecommunication was pretty good, there were no issues or concerns with drop-off & pick-up. The bounce house, tables and chairs were all in good shape and were clean - we would definitely rent from this company again. The guys who dropped it off and picked it up were super friendly and engaged with our young children, which was a plus (they were so excited!).

LONG REVIEW BUT READ BEFORE CONSIDERING USING THIS COMPANY FOR YOUR EVENT:…read more I should start out with saying I have been in contact with the owner Stacie MULTIPLE times and am left with nothing but frustration. Stacie is not a bad person but I do feel she is completely overwhelmed in running this business. I've been dealing with Funtime Services since April 1st 2025 trying to book a mobile petting zoo for my daughter's first birthday planned for June 2025 and the experience has been frustrating to say the least. Communication has been a major issue throughout the process, especially with Stacie herself since anyone else I did get to talk with couldn't help me in the slightest other than they'll leave a message for Stacie and then I never hear from her UNLESS I were to reach out and call and some how catch her available in office. Getting clear answers or even timely replies to emails has been nearly impossible. After multiple attempts to try and talk to Stacie herself once I did reach her two different phone calls I was turned away with "I'm busy right now doing something else , I can email you once I become available" (mind you then I'd never heard back at all) to which I'd have to reach out again and finally durning one of our last conversation, she provided general information she had to text to me at that moment and discussed two different pricing options for a petting zoo. She explained that she would be reaching out to two separate vendors at different price points. I informed her that I was more interested in the lower-priced option NATURALLY, but made it clear that I would be willing to book either one, as my main priority was securing a petting zoo so I would be waiting to hear back from her regardless who she was able to secure but to just let me know. So money was not the problem. Mind you any time I would voice my frustrations she keep reminding me "I don't make much money off doing this you know, at most I make $20" What should have been a straightforward booking has dragged on for over a month, and I'm still left with uncertainty and decided to not continue "service" with the company FunTime Services Event Rentals. If you're even considering Funtime Services for your event, just be aware that it may take an unreasonable amount of time just to start the process of securing your event. I really expected more professionalism and reliability for catering to such a nice suburban area like Naperville. Just leaving this review to show all what i experienced so anyone else out there knows what entails if interested in booking with them. Seriously proceed with caution.

I want to wish these people well in their new location. The two women owners are awesome, great…read morewith suggestions, honest with recommendations, and take a keen interest in customer satisfaction. We did have a slight mishap though and this is a good reason why when running an event it is important to confirm, confirm, confirm. I had suggested to my wife before our event that we call a few days before and the day of the event to ensure delivery. However we were all very busy and neither of us did. Well on the day of our event, the delivery was late. It appears our worst fears occurred and the drivers missed us. I called a half hour before the end of the window and spoke with Stacie. So it indeed was their mistake she immediately got on the case and stayed in touch with me until everything was corrected. Their prices are fair, they have a great new show room on route 59 which makes it so helpful to see tables and options in person. They also have a great selection and great ideas.I give a strong recommendation to consider them for your next party. Just make sure you take my advice and confirm your orders as well as your delivery!

They are amazing!!! Our party was at noon they had the combo slide/bounce house up by 9. They were…read morequick and sanitized the whole thing once up. They arrived for pickup and had it all loaded and ready to go within 15 min. We have used them twice now and will be using them again this fall.

Nobody answers calls, the voicemail is full and I put in a request 2 times on the website with no…read morefollow up.

Nice guys set up our tent in a jiffy. Tables were clean, table cloths were fresh and perfect…read more Lights in our tent were just right. Fans kept our guests cool and comfy. Nice job guys.

Great Experience! From service to set up to tear down. The tent made all the difference in our…read morecelebration. Would recommend and would use again!