Loved the drop off and pick up! They were great. I will call them again next time we need a bouncy!…read moreOnline ordering was easy to use.

Just got the bounce house for the party we are having tomorrow!!…read more I've dealt with many bounce house companies, this by far is the best!! The bounce house is CLEAN, I repeat the bounce house is clean! And there's no excessive patch up work on the outside of the bouncer either!! It feels super safe to let the kids go wild. Such a seamless experience. I could book and pay online, and payment wasn't due until time of delivery, which meant I got to see what I was getting before I paid! I was nervous about booking without talking to an actual person but they were very good at reaching out a few days before to confirm everything! And the driver texted when they were headed my way. The young men who delivered for Fly Bounce were very professional and pleasant! Will definitely be using them again and recommending!!

Rented a bouncy house for kids birthday. Great experience and product. Would 100% use again.read more

Wonderful experience dealing with them. Their delivery, setup, and tear down could not have been…read moresmoother. The equipment was clean and we had no malfunctions. The tents were securely tied down so they withstood a surprisingly strong storm that came through. I would highly recommended using them for your next gathering. I will certainly be using them again.

Okay - I'm not sure what happened to this place. I used them the past two summers to rent chairs…read morefor graduation parties, and they were great. Reasonably priced, very responsive. I picked up the chairs and the warehouse guys helped load them into my car, unload, etc. But then recently, I inquired about renting tables, chairs and linens for a bridal shower. First, their contact us form on their website wasn't working - some issue with the captcha. So I tried emailing with my request and questions about table options. I waited for days, and then I got an anonymous text with a couple of questions in return. So I'd respond, and then days would go by where I wouldn't hear anything again. I called several times and left messages, then I got another text a couple of days later. Finally, I got a text with just a price tag - no itemized breakdown of costs, no responses to my questions about table sizes, nothing. I left another message, asking for an itemized quote and haven't heard back. Its so surprising, considering how responsive and professional they were the past two summers when I rented from them. Itemized contracts, detailed terms. everything you would expect. This time there was none of that. Did they lose their sales staff? Are they going out of business?

Have used this company a few times for an annual event and had a good experience. This year has…read morebeen disappointing they are not responding to a phone conversation or email that I sent. Found another company who is eager to get our business.

This is from the 4900 block of W Wolfram St. I would like to thank your Business for the use of…read moreyour dunk tank. Your crew were so professional and amazing with the setup. The children had so much fun getting dunked, and the parents were having so much fun dunking the kids too! Lol but overall I highly recommend this company for any event.

These guys went out of their way to accommodate our event. Really appreciate their persistence and…read moreresult was an awesome block party. Thank you so much for your help

Unfortunately, I have to say I was disappointed when they dropped off the inflatable and the boys…read morecalled themselves cleaning it with already dirty rags and asking to use our hose to clean it. Then, my daughter and son go inside and there were chunks of mud,grass, and broken pieces of balloons all over. We made a call to them and they said, they could send them back in a half our or so. The kids were too excited to play I had to go in and clean it out myself. I was not making them wait longer. Also, still haven't recieved email of receipt that was supposed to be sent over.

We have used Bounce City Party Rentals several times, each time has been amazing, delivery and set…read moreup on time. The staff on site does a great job delivering the equipment. Highly recommend using them Thank you

There is absolutely no way this company is getting 5 stars from people due to how they treated me…read moreand their service. My daughter had her 3rd birthday on June 7th. I received a text the day before stating the driver would be there between 10:15am and 12:15pm. Nobody showed up so I called and there was no answer. I received a call back 20 minutes later and I explained what was happening. They said they would call the driver and call me back. Mind you this was at 12:30 and the party started at 2pm. Nobody got back to me so I started frantically calling and texting around 1pm. Finally I get someone on the phone and she was so rude. She gave me attitude, didn't apologize at all and told me the driver was 3 minutes away. This was at 1:45pm. The driver who put everything up was apologetic and said I would get a credit due to the inconvenience and lack of communication. The credit never showed up so I called them today. Jasmine was the rudest woman I have dealt with. She gave me attitude, spoke over me and didn't let me talk, she claimed it was all the driver's fault and he's no longer with the company so there is nothing they can do. She said they did submit a $25 credit but it's not there. Not only did Jasmine give me attitude, talk over me, and be rude, she also lied to me. I paid over $300 for their services and was the most disappointed I've ever been with any company I've used. DON'T USE THIS COMPANY! I would give zero stars if I could.

Just rented for my daughter's first birthday; quick set up and take down and arrived a little early…read morefor set up too. No damage to our lawn. I did have to call them the night before to confirm when I didn't hear back but they texted back shortly after

The "USA Rocket Bounce House" we rented from Bounce Houses R Us for a Sunday block party was a huge…read morehit! The rental process was super smooth. Jeremiah and his associate showed up early on the morning of our party and quickly set up the house. For the next eight hours, the neighborhood kids bounced ceaselessly. At the end of the day, Jeremiah returned and hauled off the house. Easy!

This place rocks…read more Family-owned and operated, bounce Houses R Us has made our last two annual BBQs a do not miss event. The only downfall will be the sad children (and adults) who have already been bouncing for like six hours, that can no longer bounce because it's 8pm and the sun will set soon. There's no real way to avoid this, though. These guys are prompt, professional, and their bounce houses are well-maintained and sturdy. The process is easy peasy, and they will even just chill in their van as you try and corral the children out of the bounce house when it's time to get the heck out.

I booked them for the 4th of July, paid $198 total for 5 hours. They showed up at 2:45 to set up…read morewhich was an hour and 15 minutes early! It took the guy 5 minutes max to set up, which was amazing because all the kids got all that extra time to bounce. Also, they were supposed to come at 9pm to pick up, I have no idea what time they came but I left the party at 11pm and it was still there lol. I am very pleased and will use them again in the future. I was a little nervous after booking and reading the previous reviews(on FB), but I had no issues! Also, after the kids were tired the adults all went in and had a blast! It definitely can hold a lot of weight!

We rented a bounce house, 2 tables & 12 or so chairs. Everything went as expected, the…read morecommunication was pretty good, there were no issues or concerns with drop-off & pick-up. The bounce house, tables and chairs were all in good shape and were clean - we would definitely rent from this company again. The guys who dropped it off and picked it up were super friendly and engaged with our young children, which was a plus (they were so excited!).