These people are such scam artist. It makes me wonder how many other people they have scammed.
The return policy clearly stated on my receipt that no refunds, but exchanges accepted with 14 days of purchase-with reciept.
When I returned to the store within 3 days of my purchase to return 3 items that were still in the original package with the price clearly marked, and in the original bag, WITH THE RECIEPT-that reads exchanges within 14 days of purchase with receipt, they refused to exchange the items.
They even called the police on me and tried to say I was stealing, because they didn't want to follow their store policy of providing an exchange!!
Unbelievable!!! Of course the police officer couldn't do anything. For one, I wasn't stealing, I had my purchased items in the bag with my receipt in hand! The officer told me I needed to file a complaint with the better business bureau, and go to the corporate boss of the Party Town company, which I fully intend to do.
It's not the $23.00 for which I paid for the items, I've seen $23.00 before, but it's the principal that they don't follow their exchange policy, which sucks to begin with ,as they don't do refunds, only exchanges, and they don't even do that!! AS I'VE EXPERIENCED!!
These people shouldn't be allowed to be in business, to continue scamming unsuspecting customers!!!
DON'T BUY ANYTHING HERE!! -Party town -Royal Oak location. read more