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    7 years ago

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    10 years ago

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    13 years ago

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    6 years ago

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    8 years ago

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    9 years ago

    Every time I shop at this store I experience poor customer services. Items are also overpriced.

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    9 years ago

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    Ask the Community - Party City

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    Party Depot

    Party Depot

    (23 reviews)

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    This is our go-to place for party event supplies, especially since it's just so close to us…read more Located in the Beacon Center off US 1 Richmond Hwy, you will find Party Depot sandwiched between Home Goods and Subway. There are plenty of parking spaces since I find this part of the shopping center to be less busy/crowded. Upon entering the establishment, there are many different kinds and types of balloons on display to fit any theme or event you're looking for. As you continue walking along the right side of the store, they display themed party supplies related to upcoming holidays. Since we came in early March, there were party supplies for Cinco de Mayo, Easter, and Ramadan, just to name a few. I'm surprised they still display many of their costumes instead of storing them away until Halloween, which makes this a great place to find almost any prop and/or costume to fit your fancy. We've bought balloons for our son's birthday, as well as finding some decor pieces to match the color theme for a mother-daughter tea party I was planning recently. Price is pretty comparable to other party supply chains. Also, our experience with their customer service has been pretty decent so no complaints.

    The items I ordered arrived too late (after the guaranteed shipping date provided to me from Party…read moreDepot). As a result, I needed to return the items I purchased. The return process is not exactly efficient (to say the least), but I reached out to the email address listed on the company website and requested to be sent a return shipping label for the items I wished to return (that were still in their original unopened box). A week went by and... no response (or even acknowledgment that my request was received). I then sent a second email with the same request. No response. I have now sent a THIRD email with the same request. I'm still waiting for a response from the company about my request - and I have very little faith this issue will be resolved. I will update my review when/if it is though.

    The Fantastical Character Company

    The Fantastical Character Company

    (2 reviews)

    We hired them for the Taylor Experience for my twins' 7th birthday party. They were phenomenal!…read moreThey have so much experience with kids parties and think of every little detail to make it special and keep the kids engaged with a party host/back up singer and other crew members, so parents can relax and also enjoy the show. They provide so much detailed pre-event info and options for you to customize the song list, Taylor's outfits, etc. They are also so kind and accommodating and work with you if you have any other traditions or things you want to do before Taylor arrives. We wanted to give a few welcome remarks and a brief 15 minute speaking portion (cultural tradition) and their party host helped facilitate it all. All of the kids were so surprised and I'm sure they will be talking about it for weeks. I'm also not sure who had more fun - kids or adults! This is definitely a great party for all ages, and boys and girls. I was worried because I have boy/girl twins but all the boys loved it and were singing and dancing the entire time, too. I highly recommend adding the light up Eras tour backdrop because it really made the concert amazing. I can't imagine it without it. Taylor hung out after the party to take as many photos as guests wanted and even spent some time chatting with kids and other guests. Not only is she so sweet, she is legit! Many people commented on how much she both looked and actually sounded a lot like Taylor. Many kids (including my own) said they were pretty sure she was the real Taylor. The Taylor Experience far exceeded my Wildest Dreams! If you're thinking twice about booking her, don't wait, just do it! It's worth every penny! I do want to note something because I was a little worried at some points because we booked the event 4-5 months ahead of time. The company does many other kids parties with all of their character offerings, so they're extremely busy. They usually prioritize answering emails in the order they receive them or for the parties coming up sooner, so there were a few times I waited to receive a response. I kept wondering if they were legit or not going to show up. I am only including this not as a criticism of the company because they truly are legit, professional, and amazing. I'm only including this as a reassurance for anyone if you've paid your invoice and don't hear a response right away, don't worry. Because I was looking for this kind of reassurance from reviews, too. They WILL show up and in the week leading up to your party, they will confirm all details and make sure everything is perfect. They just have a lot of parties and events, so it does make sense for them to prioritize the earlier parties. Anyway, again, thank you so much Taylor and all of your amazing crew for giving us the party of the year that none of our guests will ever forget! ETA: We had a few guests with kids with autism and other intellectual disabilities and their parents have all shared how awesome Taylor, the party host Heather, and the entire crew were so inclusive and supportive of their kids having a great time. This is not something I thought to give the crew a heads up on ahead of time, but they are truly experienced and great with kids. All of these parents shared how often their kids aren't able to enjoy parties, concerts, or truly feel included but they noticed the ways the crew included all of the kids and how this was one of the few times their kids were able to let loose and have fun at an event like this. So an extra thank you for that!!

    There aren't enough positive words that can be said about this company and it's staff. They not…read moreonly put on amazing and well thought out shows, most importantly they make every child in attendance feel special and loved. It's very evident that the owner and all the character have a passion for what they do and have a heart for youth. That's extremely rare to find in a small business such as this. What an incredible company

    Party City - partysupplies - Updated May 2026

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