Placed an online order and went to pick it up in store and it was ready by the time I got there…read more Love that option as it makes it easy and ready to go once I arrive. They had a couple sales on oil and filters so it made doing my oil change easy on the wallet. The employees are welcoming when you walk in and are easy to work with and get your order correct. In and out within a minute. Will be back for my car needs.

Kevin and the Sales Manager are some of the most unprofessional people I've ever dealt with. I went…read morein to exchange a part I purchased from another NAPA store and even had all my receipts, yet they still gave me a hard time like I was trying to scam them. Kevin couldn't even bother to notice there was another receipt sitting right on the counter. When I came back and told him I had the paperwork the Sales Manager requested, he hit me with a condescending "Oh, you're a little mad huh?" completely uncalled for and disrespectful. He finally processed the exchange but basically threw my refund receipt at me and walked away like he couldn't be bothered. Absolutely horrible customer service. Rude, dismissive, and unprofessional from start to finish. Needless to say, I will never come back to this location and will not be giving NAPA my business again.

I have bought several parts from Woopy's over the years. These parts have been quality parts as far…read moreas I'm concerned, and I'm about to buy from there again. My only issue is I wish there was a Woppy's in Riverside CA, around the Arlington & Magnolia area.

Great prices, quick to order when not in stock.. like 3 hours ? Or less ... and super nice !! Full…read morecoverage of domestic and imports. They get a lot of original European parts as well, I have a Mercedes so I know from personal experience. Thank you for the service and savings!!!

Always helpful, excellent service provided. This is our go-to automotive supply store for many…read moreyears.

Javier and Jesse were great very accommodating. My car battery died and they helped me with the…read moremost affordable option as well as install it. Thank you team!! Will be back!

I tried to support this small business by purchasing front rotors, but I ended up getting scammed…read more The parts I received were not the right parts for my car. Essentially Steve, tried to sell me something much cheaper parts after promising the parts I ordered were available. When I tried to return them, the store refused to give me a refund even after I agreed on 35% restocking fee. This is not how you treat customers, especially those trying to support local businesses. I will never shop here again and will make sure to warn others about their shady practices. STAY AWAY!!!

the new owner Steve is a real life ahole!!!! I've been…read morecoming to this place for over 12 years and have always been treated like family. Manny the owners father, was a great man and understood how to do business. i will no longer use this place for parts. ill just go to rockauto.com and order the same exact parts for a way cheaper price. yeahhhh I recently found out that Steve got rid of the riverside warehouse and claims the warehouse is in la, lmao!!!!!! JOKE no thank you STEVE!!!!!!!! Bring Manny and Alex back

First time stopping by and I was impressed with the selection. They carry a wide variety of…read moredetailing brands, so it was easy to find everything I needed. I ended up picking up a few P&S products along with some detailing brushes, spray bottles, a foam cannon, an IK sprayer, and a Tornador blow out gun. The ladies working there were incredibly helpful and took the time to answer all of my questions. Since I'm still learning, they recommended the right products for what I was trying to accomplish and explained how to use them. They were very knowledgeable and made the whole experience easy. I'll definitely be back the next time I need detailing supplies..

Fair prices and good customer service, Senior and military discount's applied. Knowledgeable staff…read morewill assist and advise on which product to use for the task at hand.

I went in this location with my boyfriend and mother in law to get alternator, was super amazed by…read morethe great customer service Joseph provided. He was very informative, very knowledgeable & beyond friendly. I highly recommend stopping by this location for all your auto part needs and asking for Joseph! Thank you again,

Daniel, one of the cashiers, said he could help me put in a car battery if I came there and bought…read moreit. When I got there and bought it, he said he couldn't help because there were too many people in the store. Then said he would come help if it slowed down. After I smashed my finger and got the battery in myself, I went back to exchange the core for cash and there was nobody in the store and he was somewhere in the back. Thanks for your help! Not to mention, they were more expensive than having AAA put in a battery and AAA supplied a better battery. Last time I go to O'Reillys! Don't trust Daniel. Two smashed thumbs down.

Outstanding customer service from the entire crew!…read more I want to give a huge shoutout to the entire team at O'Reilly Auto Parts - Norco, CA (Hamner Ave. & First St.), for a job well done. From the moment I walked in, everyone was friendly, helpful, professional, and genuinely cared about making sure I was taken care of. The store was clean, organized, and well-maintained, but what really stood out was the customer service. Every member of the team was willing to help, answer questions, and go the extra mile without making me feel rushed or like just another customer. It's refreshing to experience a team that takes pride in what they do and treats people with genuine kindness and respect. The whole crew deserves recognition for creating such a welcoming and positive customer experience. Thank you, O'Reilly Norco team, for the excellent service! You have a great team, and it shows.

Day 1 - they couldn't figure out how to take off old windshield wipers, I returned the news ones…read morebecause I figured I'd just go to the dealership to get them replaced. Realized that I could probably figure it out myself so I looked up a video and was able to take off the old windshield wipers. Day 2 - I called a head of time so that they can have the new ones ready for me to pick up. When I got there they still hadn't gotten them and they couldn't fined them.

Wow, what service! I called shopping for a cap shell for my sister's truck which they didn't have…read morebut the guy was an encyclopedia of information and I'm really bummed. I didn't write his name down, but whoever is on the counter right now at 2:50 answering the phones, your rockstar! Would definitely take my business to this place if I lived nearby I'm in San Diego and I may just stop off there just to see what trouble$$$ I can get into there and drop a few bills on my dads car to pimp it out. He really needs some night light ground effects and caliper colors and rims. Thanks for the info sir!

Tried to work with their support to figure out how to apply a military discount on one of the…read moreitems, and through several emails back-and-forth with information that was not very helpful. I was unable to apply any discount, and they were unwilling to accommodate me by trying the discount themselves to verify it works or not and told me to seek elsewhere on Amazon.