Not good. I don't even know where to begin but long story short I'm being divorced and he's taking…read morethe kids and I'm moving back in with my old band. Legit the worst experience of my 40s. Customer service really let me down... If you could call it that! It's difficult to get ahold of an employee for assistance! They don't even care. This place just wants your money for parts that don't work.

This company is the worst and only cares about money. Mediocre parts, lack of communication, and…read moreselfish owner. Might as well buy your parts on Amazon. Hopefully the tariffs take you guys out!!!!

First I want to start off by saying that I know next to nothing about cars. I went in today to get…read morea new battery and they said they would put it in for me. The guy who helped me did not seem to know what they were doing and was having issues putting the battery in. He was unable to fit the clamp around the battery, which I found out after the fact was because he had the battery in backwards, and told me I needed new clamps. As he was struggling to place the fitting onto the wrong side of the battery the other fitting made contact and sparked causing my main fuse, the fuse to my dash system, and the fuse to my audio all to break. Nobody at the store was knowledgeable enough to know that this was the issue and long story short I spend 4-5 hours stranded in the parking lot with my car unable to start. Luckily an actual mechanic happened to be in the store and was able to ultimately help me come to a solution but a simple battery swap costed me more time and money than it should have. Needless to say I will never return to this location and possibly I will never return to O'Reillys ever again because of the horrible experience that I endured. Nobody at the location seemed to be in charge or was able to help me and they ultimately ruined my week with this because I am still finding new problems every day with my electrical system. Absolutely horrible, I would implore all of you to never come to this establishment. If they are unable to properly train their employees to perform their daily job functions then they are simply a bad establishment in my opinion. This kind of negligence is unacceptable from any reputable store.

I have a better chance of ordering parts from Temu then i do O'Reilly. In a crunch went there for a…read morebasic air compressor tire filler with gauge. Got home tried and its reading 40lbs psi in my tire. Use two digital psi checkers and a manual one and its 28-30. You guys really sell trash product now days. Wont ever go back except to return the paperweight i bought tonight. Dont even get me started on their junk alternators i went through or parts that took time to put in only to find they are junk. Go somewhere else because their parts are import trash.

Day 1 - they couldn't figure out how to take off old windshield wipers, I returned the news ones…read morebecause I figured I'd just go to the dealership to get them replaced. Realized that I could probably figure it out myself so I looked up a video and was able to take off the old windshield wipers. Day 2 - I called a head of time so that they can have the new ones ready for me to pick up. When I got there they still hadn't gotten them and they couldn't fined them.

I came here for a new battery since the Valvoline across the street told me this one was about to…read morego out. Came to compare prices and it was a big enoigh savings that I picked one up here. Ali was super nice and helped me not only to pick out the best one but to also switch out the old one with the brand new one for free! Great customer service and I also saved a bunch of momey.

Horrible service with Manager ***** Kelly***** using bad words not with just me other customers…read moretoo. This place wouldnt be to bad but Kelly made it a horrible experience period. Not a friendly environment I made a yelp account just for this place to be able to warn people that he is not the right person to talk to. Stay away from him.

Coolest Auto Parts Store around. Staff is friendly and super helpful. Every time I call or go in…read moreand am looking for a part if they don't have it in stock they can usually get it same day or next day at the latest. Definitely recommend these guys.

I came in to get oil and a filter for an oil change, and Scarlet and Christian made the experience…read moreamazing from the moment I walked in. They greeted me with big smiles, were incredibly friendly, and helped me quickly find the exact oil my car needed. Their customer service was outstanding from beginning to end, and they made the whole process easy and enjoyable. Employees like them truly make a difference. Scarlet and Christian definitely deserve a raise! I will absolutely be coming back because of them. 5-star service all the way!

This AutoZone has plenty of parts and sup for your vehicle needs. The employees are always helpful…read morein finding the things that you need and always greet you with a smile and a welcome in. Inside you'll find car cleaning products, different types of oils, transmission fluids, lights and light bulbs, fuses, Etc. What ever you can't find they will search it on their computer for you and order it for you or tell you if one of their other location has it in stock. They also do oil recycling and rent a tool.

Omar was very sweet upon walking into the store. I was greeted by him and a young lady. My front…read morebulb was not working so he helped me find the right one by entering my car model and vin which was really helpful since I don't know anything about my car besides the color and make! So he found the bulb and his coworker Ryan came out to help since of course my car is stubborn lol.. they were very professional, courteous and friendly! I won't be going to any other auto zone!! Thank you to the customer service they provided! Very clean store and really nice selection.

Checked in last week to test and replace my weak old battery and Jaz was a terrific Sales Associate…read morein helping me navigate the unfamiliar process with a positive and helpful attitude! I walked in the store and told Jaz I wanted to test my battery and she was sharp, focused, and ready to go. Jaz asked me to pop my hood and knew exactly what she was doing with the testing machine and informed me that while Autozone could charge my battery for me, purchasing a new battery would be a smarter decision for me since the one I had was so old and Autozone was offering great deals where they would knock $20 off my bill for recycling my old battery with Autozone too. Jaz's thorough and sensible persuasian skills helped me make an easy decision to buy a new battery since Autozone offered free installation with the purchase too! I appreciated Jaz's thoughtful suggestions to add corrosion preventing add ons for just $3 more and watching her competently install my new battery with her tools so effectively and efficiently took a huge mental load off my mind. Jaz is a terrific Professional with fun and easygoing vibes and I appreciated how her Teammate Daisy was using downtime to clean up the trash and litter around the store too! The Manager on duty Lucky also checked in to make sure my experience was going smooth and was postive and friendly with touching base with his Team as well. I'm really grateful Jaz helped me sign up for Autozone Rewards too because I got my first $5 off Email Offer which I plan on investing in coolant for our Sienna! Jaz showed me how the warranty works foe my new battery and how all the info is logged in their System in case something happens to my battery so they could switch it in the store right away. I'm really proud of Autozone for cultivating such a high quality reliable Brand that helps our Community take care of business swiftly with such friendly and well trained Professionals! Triple A gave me such a bad experience last time that I wanted to turn to Autozone for fast and efficient service instead and I'm so glad I did and recommend them to anybody who needs to test, charge, or change their Car Battery!

I've had my Rack on my truck for about 6 to 8 months ago. Best rack I've ever had. High quality and…read moreserves its purpose, I even bought one for my dad's truck. This rack makes all the other contractors wide eye and ask where I got mine. I worked with Victor he was very helpful and responsive. I would recommend US rack to anybody and everybody I know looking for a better than average quality rack for their truck.

In addition to the rack I purchased to carry my kayak, when one of the parts didn't fit, Victor…read morequickly shipped out the correct replacement parts. I really appreciate this superior customer service.

Good prices and good stock of products. The staff is very knowledgeable, and Parts Authority is…read morealways my first choice for automotive needs

TL; DR: Dishonest place... shit parts.. shit customer service. Delievered wrong part, wouldn't…read morerefund money. I called in to order a few parts for my car. Sales rep Octavio was helpful and looked up everything I needed. My parts were very date specific and I asked to make sure he knew it was the right parts and he assured me they were, pulling it up on his computer to verify. I asked what the return policy was and he said the parts were lifetime warranty and I could return or replace them if they were the wrong size. I drove over 20 miles to pick them up. To make a long story short, both parts were from the wrong production date and didn't fit or work with my car.The first time I went back 2/15, I returned the master cylinder for fitment issues. This is a long term build so I didn't get to the slave cylinder till 8/15 and guess what? It also didn't fit! I came today 9/4/15 to return the brand new and unused part and talked to I believe Trevor. He acknowledged that Octavio screwed up big time but wouldn't refund their ill-fitting product due to the timeline and was completely unhelpful and quite frankly a bit of a prick after that. I get that 7 months is a long time to bring back a part, but then why offer the lifetime warranty? Especially considering that it was your sales rep's fault that he pulled up all the wrong production dates on the computer when I was very clear about them. They also promised OEM parts (another thing I asked several times to be sure) and really sold me chinese made crap instead. When I compared them to the old parts i realized these were not OEM and furthermore a quick ebay searched turned up the same shit parts for almost half the price I paid here. So Octavio basically lied to my face to make the quick sale and get me outta there. And then charged me double for it. Avoid this place at all costs and either buy your parts online or spend your money at an honest and reliable parts store.. This isn't it...

I purchased a set of drilled/slotted rotors with the matching ceramic pads for my wife's 2007…read moreInfiniti G35 in 2010 when I purchased the car. Turns out I didn't need to install them until Sept 2016 with 49,500. Since I hadn't checked them in a few yrs, I decided to do an inspection last week. I was shocked when I took the calipers off. Both rear ceramic brake pads basically disintegrated in my hands. The pads separated from the metal backing plates as well as the ceramic pad itself was cracked in several places & then broke apart when I barely touched them. I couldn't believe it. I've done so many brake jobs in my 66 yrs. on my cars as well as my kids & friends, I've NEVER, EVER seen this before. The pads have 12,000 miles on them & the car currently has 61,650 miles on it. My wife is one of those drivers who abuses nothing - you can see that because the vast majority of the pad still remains. I could never recommend these pads to anyone except enemies! I didn't contact iRotor as I'm sure I'd be told to go away due to the length of time which is total BS. The rotors seem to be OK so I only replaced the pads. I typically replace both at the same time but not in this case w only 12k on the rotors.

Been buying drilled and slotted rotors from these guys for years. I put them on all my BMW's. Been…read morevery happy with all the products I've received and would recommend them to anyone.