The Mount Vernon branch of O'Reilly Auto Parts seems to have gone from fair, to horrible in terms…read moreof customer service. I stopped in on a Tuesday morning around 9am, one person working the counter, at least three other booths empty, and two people standing in line. The the one employee that was on the floor was spending most of her time answering the phone, I felt really bad for her. I put my items back on the shelf and walked out, then came back at 11am and guess what? Still the same person working the counter, and four people in line. I put my items back on the shelf and informed another person looking at car detailing items that he would be standing in line for 1/2 hour if he wanted to by that item. I walked out, I don't need to put up with a franchise that can't keep employees. Qualified auto parts counter people are hard to come by and need to be paid accordingly, looks like the Mount Vernon O'Reilly Auto Parts doesn't understand that.

Went into this alleged auto parts store because it is next to Jiffy Lube and I was looking for tire…read morechains...I am clueless about automotive stuff and was hoping for guidance. Ha! One other customer in the place, 3 lazy employees, and not one would respond to my request for help. In addition, my neighbor, who is a great mechanic, was sold incorrect parts to redo his truck brakes and had to back into town on his rare day off. Just shut these places down and call it a day!

These guys have stuck with it! What a hassle it must be the way things are today for these guys to…read moreeven exist. I thank them for being there for us budget shoppers and recycle enthusiasts. I love me a wrecking yard!

So wasted my day trying to do business with Farrell's auto wrecking in Mount Vernon Washington…read moretoday. I had called them inquiring on a part for a car. I was informed that they had the part and I could remove the part or they would have an employee do it for me. So foolish me, I drove the 1 hour 15 minute commute to get my part. When I arrived they gave me a vague description of where car was in yard. What a joke! There is no order to this yard. There was no row numbers and even the inventory # meant nothing! So after 30 minutes and a little help from one of the employees I found the car and the part I was told was there was not there! The clown at the sales counter told me that there were too many cars in the yard to do an accurate inventory and was sorry! Really I asked on phone and you said you had the part?? This yard is a gasoline smelling toxic waste dump! Avoid at all cost!

I have no problem with Carquest auto parts all right well known auto parts store around here and…read morereliable

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

I needed my car key battery replaced and wasn't sure how to get it open. The manager greeted me,…read morewas friendly and helped me open it and found the battery I needed quickly. He was so helpful and I was in and out of there in no time. I recommend this place.

Steven is the best and is an asset to the store…read more This this is my second time at AutoZone on College Way; I went at the end of 2022 and I went today in 2023 and each time they were very helpful. Today, Steven took the time to walk me through my windshield wiper choices, but he went the extra mile and helped me For 12 minutes in the parking lot so that I could put them on. He taught me how to do it, (I am newly divorced after 20 years, and I've never had to do it before). Then, when we experienced problems with one of them, he was patient and he continued to help and troubleshoot that with me. I'm very grateful for my AutoZone location.

Ok I have to say they got everything you want but there service usually sucks but there food there…read moreis good but there always busy I went there on a Tuesday and it was packed you couldn't even park and that was from 12:00 to 5:00 crazy

I stopped in the Burlington NAPA to get wiper blades for my car. They were busy as usual but I only…read morehad to wait about 5 minutes. The woman who helped me knew my car very well and also knew exactly how to install the new blades, she even came outside in the rain to help me install them. The price of the blades was reasonable, and the best thing, no more squeaky windshield wipers! The Burlington NAPA is always my first choice to go for parts, and knowledgeable help. Thanks again!!!

Every time I go to get parts from this store, They have…read moreeverything I need every time , Nice people and they are fast with the info on the parts and getting the parts . This is the best place to go for any auto parts.

I bought a Grand Design Linage M from this dealership. The sales and finance department were…read morepleasant to work with. The service department has been horrible. We had issues getting our license plates, multiple phone calls and no effect by this office to help, just passed the buck to the Fife, WA office. Then we had a motor go out on the slide on our four month old RV while camping. It was stuck out and we couldn't retract it. They were unable to provide mobile service nor were the RV tech they suggested. We contacted Blade RV, they sent someone to help us at the campground. RV country told us they could fix the broken motor issue in FIVE MONTHS, Blade RV will see us within a week. I love the RV we bought, Grand Design has been great to work with, they will reimburse me for the repairs. But RV Country Service in Mt Vernon completely and total sucks!

Do not bring Class A here for service. Had coach for 8mos, didnt fix warranty issues and left us…read morewith lots of new damage. Reached out and got no response.