This is the post I wrote on this business' own website. They only allow so many characters so it is hard to get what you have to say written down. Part of their plan I am sure.
Horrible Unprofessional Business
Cynthia G. - Oct 21, 2014
Needed Fingerprints, went online to their website. Hours avail were 7am-6pm, I booked appt for 8am, 20 Oct 14, as drive was 42 mins with rush hour traffic. Business was closed but the posted hours on the door were 7am-6pm M-Th etc. I called their number 8+ times choosing different extensions each time. Left Msgs. No answer or call back. Stayed there for a hour & lights came on at 8:56. Girl was rude & dismissive when I asked about the hours, saying they change & vary. Unprofessional! F- grade
What the review doesn't say is that one of the people called me a week later to tell me that they have been in business 40 years and that no one like me was going to be able to affect their business by posting on Yelp or other websites. I had left a message for someone to call me back when I was standing in the cold wind outside of their business for over an hour. I told them I was going to write a review on Yelp and other social medias (which I am pretty sure is within my rights...) I am not trying to "affect" their business, only share my OWN horrible experience with this unprofessional business.
In the voice mail to me, the man said they had ordered a new front sign with their new hours from 9-something, (they have already changed this info on their website). He said something about me being caught in the "transitional phase", of their hours. I have photos of the 7-6pm etc hours on my phone and have printed proof of the hours on Yelp that reflects the 7-6pm close plus other social media sites. Plus a confirmed printed page of my appointment with this business for 8am. So if they have since changed anything else, I have my proof.
They had to nerve to call my prospective employer to complain about the one voice mail I left. I did not swear, threaten anything more than posting a review on Yelp (which I am doing) and posting on their own website a negative review (which I am sure will also likely soon magically disappear)
My prospective employer then called me to "get my side", I was then berated for complaining to the people about their unprofessionalism. Excuse me? I told them they have to do what they feel they must do.
So I did get this job, which is fine. If this employer would have chosen to side with this horrendous business that is their right, but this is a free country and I did not say anything illegal, immoral or incorrect. Would someone want to work for an employer that doesn't stand behind their employees, even prospective ones? No. So I am glad I was hired despite this business.
As for The Partnership, I stand behind my stating they are unprofessional and now I can add vindictive...but wait...I don't have enough characters to do so now do I.... read more