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    Investar Real Estate Services

    Investar Real Estate Services

    (2 reviews)

    Memorial

    Jim Bayne is the most professional and well mannered gentlemen I've ever had the pleasure of doing…read morebusiness with. I'm so happy that my lease was quick, easy and painless! He listened to my needs and desires as to how I wanted my space exactly structured, if possible. Thank you for everything!!! Great company!

    Over the last two years my partner and I were tenants in a space located in the Village Green…read moreShopping Ctr , Spring TX. The space was managed by Investar Real Estate Services, Inc. We ran a resale store out of it. We ended our association with this company recently. Let me share our experience. Within a month of moving into the space, we were dealing with two A/C units that were failing. Investar leased the space to us without checking any systems beforehand (to make sure they were in good working order). We had to replace one of the units shortly after mov- ing in, which cost us several thousand dollars. Granted, we were obligated to do this under the burdensome terms of our lease (an assignment). But what kind of property manager (and by extension the landlord) does that to a new small business owner? Later, the fun began. With every major downpour, water leaked from the ceiling and also came into the store at floor level (over the back door threshold). We took this matter up with Investar many times. They sent maintenance out repeatedly to fix the problem. But it was never fixed. Their problem - they have no QA/QC in place to make sure things get done right. So the tenant has to deal with the mess. And good luck on being kept in the loop on anything. For the record, I counted 15 ceiling tiles that were badly discolored (due to roof leaks) while cleaning out the space recently. Further, every time there was a major downpour, water entered the rear of the store. It's happened so many times the base- boards at the back of the store pealed away from the wall, exposing what appears to be mold along same. Still further down the road, I was sent an invoice regarding 2106 CAM Reconciliation. I thought, fair enough, but upon closer inspection, I discovered that Investar was over charging us. I reached out to them several times to try to resolve this matter, but to no avail. When I finally got someone's attention, they apologized for staff not respond- ing to me, said they would be in touch right away to address the matter, but then proceeded not to. I eventually penetrated their moat to get the matter resolved, but it took weeks. Further to this matter, tenants in the same shopping center have told me that Investar has screwed this up before. But it gets even better. So, we went through the proper channels to get approval for a pylon sign. We were told that we could use a certain space on the pylon. So we had a sign professionally designed for the space, and then installed in mid 2016. The design tied back to our business (i.e., mirrored our store front sign), which helped to direct traffic to our store. That was important because the store lacked visibility, being situated in the back of the shopping center, well off the road. Well, in mid 2107 Investar removed our pylon sign and replaced it with one (half the size of the original) that simply read Resale, which design did not tie back to our store. It should be noted that we were not consulted about the design of this sign. After informing them of the damage they were causing (due to the sign's shortcomings), they indicated that they would make it right. That never happened. As a result, our sales were negatively affected for several months in 2017. But who cares, right? Side note: I am currently in the process of seeking a legal remedy for the damages we sustained over the way the pylon sign matter was handled. And finally, they wanted to charge us Feb rent for the time it took to clean out the space (to make it ready to hand off). To be clear, our lease ended Jan 31st. How about that for thanks for being a good tenant? After I made them feel guilty about it, and it took some doing, they gave us 7 days (rent free) to clean out the store. Enough already! While I could go on and on, you should be able to glean from this that Investar (the landlord) are only in it for the money; they don't care about, nor are they responsive to the needs of their tenants; their maintenance work doesn't measure up (but you can bet you will be billed for it); they can't be trusted; and that they have no empathy for the small business owner.

    Welcome.org - Welcome to Welcome!

    Welcome.org

    (6 reviews)

    Spring Branch

    My partner and I just closed on our first home together! That would have not been possible without…read moreChris and his INCREDIBLE team! They worked long hours and were there anytime we had a question or concern. We could tell that they would do anything to make sure we were more than happy with everything. Special shout outs to: Ramona - we had so much fun looking for houses with her and we know we put her through a lot of properties but it turned out that one of her house picks turned out to be our new home! Very patient, not pushy, and really wants to find you the perfect fit! Clint - this was our best friend! Super friendly, honest, and he really makes sure to make you feel like a priority. He is funny and will always tell you exactly like it is. He talked me off the ledge plenty of times. Even did breathing exercises with me! Lol I really feel like Clint was the glue that held us together. Cal - this guy made sure we didn't have to be restrained by a schedule... if we needed somebody available to take a tour, he was there. You need someone to pick up a check, Cal's got you! He really helped things move along a lot faster! Chris - You can't say enough great stuff about him! You can tell he runs a tight ship and his clients are his number one priority. He went out of his way on a couple of occasions to make sure we felt listened to and taken care of. He really is top notch and he can get some business done! Everyone was AMAZING! I will for sure be a repeat customer if we ever are looking for a new property or if any of my friends are looking to buy I would highly recommend choosing this FANTASTIC team! Thank you again Turbo Realty! We are very happy homeowners!

    Had an awesome experience working with Susan Strohmeyer and her team. She basically went with me to…read moremore than 60 houses when I hadn't made my mind yet. The whole team are very professional and knowledgeable and reliable. For sure I'll contact them next time I decide to purchase a home. Thank you for your good service Turbo realty.

    Management of ICON

    Management of ICON

    (5 reviews)

    Third Ward

    Exceptional customer service provided from scheduling to close out…read more Kieflyn provided cleaning services including carpet cleaning/shampoo (an add on service) prior to our move. The house not only looked clean, it felt and smelled clean. I will definitely utilize their services in the future for deep cleaning on a quartely basis. Thank you ICON and Kieflyn.

    I used the "Projects" section of Yelp to help me find a move-out cleaner and Management of ICON…read morereached out very quickly. They gave me a fair price and worked with me on scheduling the time for the cleaner to come. I booked the appointment roughly 2 weeks in advance. The cleaner did a pretty decent job, although she did NOT clean out the cabinets... And refused to do so. I was in the apartment the entire time the cleaner was there (as was my husband) because we were finishing loading up our moving truck while the cleaner did the cleaning. I had previously messaged the company asking about how it works when the cleaner leaves because she disappeared for a while without saying anything and I was concerned that she left. I was told that she would do a walkthrough with me before leaving to ensure that I was satisfied with her work. I wish I would've known this ahead of time, and I also wish the cleaner would've communicated with me when she was leaving to go get more supplies from her car instead of just disappearing. At the time of the walkthrough, I mentioned the fact that she didn't touch the cabinets. She told me "had she come earlier, she would've done them but she's not going to do them today". I scheduled a MOVE OUT clean, so I assumed that I was also paying to have the cabinets cleaned out as this is part of what has to be cleaned when moving out... This was super frustrating and disappointing, but we were leaving that day at noon to start our cross-country move, so I didn't have time to argue. When booking this service, I wish that the company would've given me a list of what all will be cleaned during my move-out clean. Had I known that the cabinets weren't part of it, I would've booked elsewhere. Additionally, they did not reach out to confirm my appointment the day before... I ended up contacting them to ensure that someone was still planning to show up the next day for the appointment. I didn't like that I had to be the one to reach out to confirm my appointment as it's not professional for them to not communicate with me. It seems as if they're a new business, but there are some things that need to be addressed and fixed moving forward in order to give paying customers a better understanding of what to expect.

    Partners In Building - realestatesvcs - Updated May 2026

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