I attended the Parrs Wood Pub with my children today. This is only the second time I have been here as i am not from Manchester. On arrival we were greeted and made to feel very comfortable and welcome by both staff and regulars alike. Everything was great until one of the kids needed a nappy change. Having established where the baby changing area was this required us to either enter from outside or cut through the bar area which I thought was rather unorthodox but the barman told me to 'come through its ok'. This I did. On the return you would expect to take the same route. This we did. However another member of staff came over to the table and said ' It is unacceptable to come through the bar without asking' and while we tried to explain he just turned his back on us and walked away while we were still speaking to him. Prior to this I had ordered pizza and chips for the children. When they arrived it was the same member of staff bringing them over. He carried the pizza chips and cutlery/sauce box put them on the table. Glared at us, didnt speak and just stormed off. We did try to approach him again regarding the subject and once again he was not willing to listen and shut us down and walked away leaving us talking to ourselves. I found him to be very rude and to put it bluntly he just put a dampener on the whole day. I dont think I will set foot in the place again as I was left feeling angered and upset by his whole attitude and lack of respect for a paying customer. I run my own business and if i treat my customers in this way I would expect my business to fail and in this day and age thats not a chance any business should be willing to take. While I would not wish this on anyone trying to make a living they should be careful as to the type of people they employ and ensure their customer service skills are a lot better than we experienced. read more