They were late starting the project by several days. They didn't finish on time with no reason…read moregiven. They didn't clean out debris in crawl space as promised. Poor communication. They promised A door to the crawl pace but placed a small square hole with wood over it. Damaged shrubs. Never heard from " Winn" after he asked what happened. The walled off part built to separate the crawl space from house was thin foam. Poor job for 8k

An employee from this company arrived to my place of business in a company-branded vehicle wearing…read morea uniform clearly identifying this organization. He specifically asked for one of my employees by name and proceeded to behave in an extremely aggressive and threatening manner. His language was vulgar, unprofessional and completely unacceptable in any context-let alone in a professional setting. My employee felt harassed, intimidated, and genuinely afraid for his safety. Despite being asked to leave mutliple times, your employee failed to do so. Our owner had to personally intervene to defuse the situation. The police (Pelham Police Department) were called and responded quickly, but your employee had already left the premises by the time they arrived. My employee is left feeling unsafe and on edge, with real concern that this individual may return and attempt to retaliate. This is not just a matter of inappropriate conduct-- this was an act of workplace intimidation and harassment, possibly bordering on criminal behavior. We are prepared to share further details and cooperate with law enforcement as needed. Please take this matter with the seriousness it deserves and respond promptly.

I used Alabama Ram Jack previously to perform foundation repair, and the work they did was sub-par,…read morealong with being difficult to work with. They left my yard in shambles and were very uncooperative. HOWEVER, that company is no longer in business, and their customers are now being serviced by Ram Jack Alabama, which is a new owner. In my dealings with Todd Workman (the owner), he has been very polite and is working with me to get some minor warranty work performed, even though he was not responsible for the problems. I would definitely recommend using them for any foundation work that you need.

The crew was inexperienced and did damage to the brick wall and window. They had to send a…read moredifferent crew to repair the damage that was done by the first crew. The was a mess and I would not recommend.

I am very pleased to report that Southern Dry was an exceptional choice that I made to deal with…read morethe crawl space in my new (old house). I am being very generous when I say "crawl" space! They were the only company I called that said they would give me quote with a crawl entrance only 16" tall. They were prompt, and tidy and offered great advice. They made me a much more appropriate entrance, encapsulated the space and installed a dehumidifier. I would highly recommend Souther Dry. Much thanks to all involved. -Cindy

The website lists Porch and Patio leveling work being done. I called the number on the website and…read moreI was told that no porch work is actually being done. I think the website should be up-dated to reflect that and the search engines that bring this company up... I have a porch that collects water in one area - and I needed some expert solution, most likely for leveling... this call was a total waste of time.

Greetings from Montgomery! We just wanted to shout out Tlow with Bdry Alabama who conducted our…read moreannual well point check!!! He was on time, courteous and did an overall awesome job. Thank you for the great experience!

In 50+ years of homeownership I have never encountered a worse company than BDry. We paid them over…read moreten thousand dollars to encapsulate our crawlspace and $200 per year for three years to inspect it to be sure it was still in good waterproofed condition. Because I'm not able to crawl under the house to check their work, it was not until we had a leak in the kitchen and a water remediation company was called that I learned the truth. They took pictures of gaping holes in the plastic encapsulation with whole sections of wall that had no plastic. The plastic was just laid up next to the concrete block so that any moisture from the dirt below just traveled up the wall back into the crawlspace. BDry had cut a hole in the plastic encapsulation and dumped the water from the dehumidifier under the plastic onto the dirt below instead of putting in the sump pump we paid for. Probably because the sump pump was buried only 2 inches in the ground instead of being flush with the dirt. I doubt it worked at all. I could go on for pages but, hopefully, you get the idea. I have never felt so scammed by a company. We gave BDry a chance to fix the problems but they only added a few extra pieces of plastic and still left the dehumidifier dumping water into a hole they cut in the plastic. They did replace the broken dehumidifier because it was guaranteed. But because damp air kept recirculating round and round under the house I suppose it would've broken again pretty quickly. We only asked BDry for a refund of $600 for three years of yearly service to inspect for problems. To date they have not paid us. We had to hire another company to completely rework our crawl space. If someone had taken the time to write about their negative experience with BDry I never would've hired them and saved myself A LOT of money and heartache. Don't just walk away from BDry-RUN!!!

If this company is ran by Timothy Young, (AA Water Proofing Co) please run. He will tell you about…read morehis near to death accident, how God has healed and redirected his life to being a man of God. This man gave us a quote for installing a French drain for 2200$, we paid him $800.00 to start the job and buy supplies needed, He did buy a few supplies, but decided that he was not going to finish because he had not charge enough for the job because of the money he had to pay his helper, buy gas and so on. What professional company does this. Also he did not have the equipment to do the job as he said he did. A Lier and a thief.

I definitely would not recommend this company. I paid in full for waterproofing and they didn't…read moreremove the debris as they were supposed to but I was assured they would remove when they installed the needed wall braces. On August 18,2023, I paid this company $3,220 as a deposit for the wall braces and were told they would order materials and start the following week and the work would take 1 week to complete. On September 5, 2023, I found myself reaching out to this company to check the status as they still had not started . I was ignored for days and then lied to as well. Ultimately I had to get someone else to do the job as we were working on a high end flip and continuing to wait on them would put us another month or more behind because on September 14, 2023 I was advised that it would be roughly 2 weeks before they could either begin! To add insult to injury, when I asked for a refund because they didn't do the work, nor did I receive any ordered materials , I was told that refunds were non refundable. I felt so taken advantage of. The other company was able to come in without any deposit and completed the job within 3 days and that included ordering the materials. I want my money back as no work was complete and no materials ordered or received by me. I have all appropriate and supportive documentation and willing to report Foundation 1st to the Homebuilders board if not indemnified.

From the owner: 1st Things 1st - When it's your foundation, you need someone you can trust. We have over 10 years…read moreof experience in the Foundation and Waterproofing industry. Starting as an installer, and working up through every job in the field. From Foreman to Osha certified Quality and Safety Inspector Our wealth of knowledge not only means we do high quality work, but we can aslo tackle just about every project we've seen. Your Trust and Satisfaction are our top priority. We strive to educate our clients. The more you know about your Foundation the better you can take care of it. Honest pricing, and a focus on the customer. Call today and tell us about your problem. We look forward to helping!