They were late starting the project by several days. They didn't finish on time with no reason…read moregiven. They didn't clean out debris in crawl space as promised. Poor communication. They promised A door to the crawl pace but placed a small square hole with wood over it. Damaged shrubs. Never heard from " Winn" after he asked what happened. The walled off part built to separate the crawl space from house was thin foam. Poor job for 8k

An employee from this company arrived to my place of business in a company-branded vehicle wearing…read morea uniform clearly identifying this organization. He specifically asked for one of my employees by name and proceeded to behave in an extremely aggressive and threatening manner. His language was vulgar, unprofessional and completely unacceptable in any context-let alone in a professional setting. My employee felt harassed, intimidated, and genuinely afraid for his safety. Despite being asked to leave mutliple times, your employee failed to do so. Our owner had to personally intervene to defuse the situation. The police (Pelham Police Department) were called and responded quickly, but your employee had already left the premises by the time they arrived. My employee is left feeling unsafe and on edge, with real concern that this individual may return and attempt to retaliate. This is not just a matter of inappropriate conduct-- this was an act of workplace intimidation and harassment, possibly bordering on criminal behavior. We are prepared to share further details and cooperate with law enforcement as needed. Please take this matter with the seriousness it deserves and respond promptly.

If this company is ran by Timothy Young, (AA Water Proofing Co) please run. He will tell you about…read morehis near to death accident, how God has healed and redirected his life to being a man of God. This man gave us a quote for installing a French drain for 2200$, we paid him $800.00 to start the job and buy supplies needed, He did buy a few supplies, but decided that he was not going to finish because he had not charge enough for the job because of the money he had to pay his helper, buy gas and so on. What professional company does this. Also he did not have the equipment to do the job as he said he did. A Lier and a thief.

The website lists Porch and Patio leveling work being done. I called the number on the website and…read moreI was told that no porch work is actually being done. I think the website should be up-dated to reflect that and the search engines that bring this company up... I have a porch that collects water in one area - and I needed some expert solution, most likely for leveling... this call was a total waste of time.

I am not a customer but I now never will be. One of your vehicles was recently parked blocking the…read morebays of a fire Station. When asked to move the rude behavior and profanity from what I assume to be your employee is the reason your company will never have my business. Also this was witnessed by children at a rec league softball practice. I don't know if you read or care about reviews but I've said my piece. (59C0CX6)

10* Everything went…read morewell. I couldn't recommend this company more. Everyone was so professional and polite. My chimney was pulling away from the side of my house. First Brandy came over and looked at it and took pictures. She told me basically what I needed done. A few days later I called Joe and he came over and looked at the project. He said exactly what Brandy said. Two days later I gave him a deposit and a week later my chimney was done. I was so pleased.

Amazing service!! Was concerned about some cracks in my garage and was told everything looked good…read morejust to keep an eye on it... A company with integrity. If I ever need any services to be performed, H2O will be my first option. Thanks Jeff

Very professional evaluation a problem and did receive a quote to do the job…read more The job is now completed.

My parents had a representative come out and give them a quote to have their crawl space…read moreencapsulated. Unfortunately, the work was done so poorly that my dad has had to get back under the house himself to retape the seams since they left. They also installed a crawl-space door that was so tight that my parents are having a difficult time getting in and out of it--and they are not large people. The dehumidifier was another issue. It wasn't level, and the pipe was attached incorrectly, causing water to pour out into the crawl space. My dad called the company, but they couldn't come out for several days. In the meantime, his crawl space would have had standing water if he hadn't gotten under there himself, corrected the issues with the dehumidifier, and cleaned up the water. Later on, an inspector came out and realized they hadn't installed the correct vent on the dehumidifier and that it hadn't been wrapped properly. He said he would bring back what was needed to fix it, but he has never returned. And that's not even the end of it. There have been numerous other issues, including them taping over dirty seams, which caused the tape to not adhere properly, along with a whole host of other problems. My dad contracted this company because he genuinely believed he was getting the best of the best. Instead, he feels like he was misled over and over again about the materials that would be used and the process that would be followed. He has been incredibly disappointed. At this point, it feels like they took his money and left him with a crawl-space encapsulation that is far from the professional job he was promised. When you're spending that kind of money on your home, you shouldn't have to crawl underneath it yourself to fix the work you're paying a professional company to do.

Save yourself the grief unless you want unfinished work. Thank god for the Yelp Gaurantee which got…read moreus money back.

Unprofessional and unfinished work, I needed this job done with a month, it took him over 3 months…read morewhen he mentioned he could do it within weeks. Anyways, as being in the military I had to be out of state, I told him I would not paying the rest of the money until he finished the job, We almost went into a legal process. He even wanted to contact my military unit and talk bad about me, I had to hire someone else to finish a faucet leak he left unfinished. Very unprofessional.

Greetings from Montgomery! We just wanted to shout out Tlow with Bdry Alabama who conducted our…read moreannual well point check!!! He was on time, courteous and did an overall awesome job. Thank you for the great experience!

In 50+ years of homeownership I have never encountered a worse company than BDry. We paid them over…read moreten thousand dollars to encapsulate our crawlspace and $200 per year for three years to inspect it to be sure it was still in good waterproofed condition. Because I'm not able to crawl under the house to check their work, it was not until we had a leak in the kitchen and a water remediation company was called that I learned the truth. They took pictures of gaping holes in the plastic encapsulation with whole sections of wall that had no plastic. The plastic was just laid up next to the concrete block so that any moisture from the dirt below just traveled up the wall back into the crawlspace. BDry had cut a hole in the plastic encapsulation and dumped the water from the dehumidifier under the plastic onto the dirt below instead of putting in the sump pump we paid for. Probably because the sump pump was buried only 2 inches in the ground instead of being flush with the dirt. I doubt it worked at all. I could go on for pages but, hopefully, you get the idea. I have never felt so scammed by a company. We gave BDry a chance to fix the problems but they only added a few extra pieces of plastic and still left the dehumidifier dumping water into a hole they cut in the plastic. They did replace the broken dehumidifier because it was guaranteed. But because damp air kept recirculating round and round under the house I suppose it would've broken again pretty quickly. We only asked BDry for a refund of $600 for three years of yearly service to inspect for problems. To date they have not paid us. We had to hire another company to completely rework our crawl space. If someone had taken the time to write about their negative experience with BDry I never would've hired them and saved myself A LOT of money and heartache. Don't just walk away from BDry-RUN!!!