Great spot. Ice cream is amazing. Staff are very friendly. The building is well kept and clean. All around our go-to family spot for ice cream. read more

Line up out the door but it is worth it ! Line moved super quick. They have many flavour selections and any that I've tried are amazing. $6 for one scoop ( huge ) , $8 for 2. +1 for a waffle cone. I had a waffle bowl with tiramisu and it was really good , quite sweet like actual tiramisu. They have a couple seats but it's always been busy enough that it's not the best to stay in to eat - plenty of seating right across the street at the park. read more

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Stopped by around 7 PM--not too late, but surprisingly, there were no other customers. It was pretty cold, so I only got one scoop and went with the server's recommendation: the whiskey hazelnut, their best seller. Unfortunately, it didn't really stand out to me. The whiskey flavor was barely noticeable, and while the texture had a nice handmade, slightly chewy feel, the overall taste was just okay. There were plenty of other flavors to choose from, but none really caught my attention. Probably wouldn't go out of my way to have this again. read more

Parlour Ice Cream - Ice Cream & Frozen Yogurt Near Me - Kelowna, British Columbia

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Lots of flavours to choose from. I chose whiskey hazelnut (one of the recommendations) and roasted pecan for $7. The whiskey hazelnut was underwhelming for me. Tastes like vanilla with hints of whiskey. There are hazelnut bits but a little too finely crunched (don't get much of the flavour). I like both hazelnut and whiskey so a little disappointing. The roasted pecan is better, but not wow. The roasted pecan reminds me of a more mild butter pecan tart, and you can really taste the pecan here. Good underlying buttery taste. I've had better. Don't know if I'd come back. Would try salted caramel next time (another recommendation). Ambiance is nice though. View of city park and the mountains. read more

Continues to be a busy spot for ice cream! Line moves quick. Flavors are tasty, a perfect sweet treat in the summer. read more

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I like parlour - the flavours are quite good and they have some fun ones sometimes! Not a lot of space to sit inside but it is near City Park so we usually get ice cream and take a walk:) Most servers have been pleasant but not winning any customer service awards. read more

Came here with B and Y. So everyone knows about Moolix and for the longest time Moolix was the only option. I was so excited to find out a new Ice Cream Parlour shop opened in Kelowna. This is definitely a treat. I shouldn't be comparing Parlour Ice Cream to other ice cream parlours outside of Kelowna. Parlour Ice Cream is way better than Earnest Ice Cream and Rain and Shine in Vancouver, it is way better than The Village Ice Cream in Calgary. It is at the same level as Marcus ice cream in Calgary. Yes this is no joke. Real tasty stuff. Portion size was super generous. I got the Lavender (top) and Pistachio (bottom). I also sampled the Whisky Walnut. I didn't wanted to get the Whisky Walnut because the flavor was quite weak. The lavender is definitely a rare flavor. It is not available everywhere. Note that Kelowna is known for their lavender farm so why not. This one was flavorful and refreshing. It had a hint of sweetness from the flower. The pistachio was delicious. If the pistachio on top and lavender at the bottom would be better. The flavor was not as strong/sharp as the lavender. It is refreshing. It was a perfect combination. They make the waffle cones in house. It was fresh and crunchy. Overall, I highly recommend coming here. They do offer a lot of flavors compared to the other ice cream places I have been to. Amazingly, they do a great job. I didn't even sample the lavender and just went with it. I am sure any ice cream flavor you get here would be 5 stars. Thumbs up to them. Yes they are WOW. read more

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This place is located across from City Park in downtown Kelowna. During the evenings, the line could be out the door. Many locals suggested to me that this is the best ice-cream place in town, so I had to try it. I ordered their tiramisu and whiskey hazelnut double scoop in a waffle cone. It was rich and creamy, with great flavor. However, I did not see any hazelnuts in the ice cream; it just had the flavor. Also, seating is very limited inside so you have to be prepared to eat by the sidewalk outside after ordering. read more

Parlour Ice Cream - Ice Cream & Frozen Yogurt Near Me - Kelowna, British Columbia

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Love their ice cream. One of the few places in Kelowna that does a ton of flavors and their own make waffle cones! My favorite at this moment is the pumpkin pie (seasonal), Ube (seasonal) and maple pecan. They also have a buy 10/12 get one free so make sure you grab your parlour ice cream card!!! read more

You haven't had ice cream until you've had ice cream at Parlour Ice Cream! The flavours are all amazing - never had one that I did not LOVE. The people and the service is amazing. If you see Omar - say hi! He is the passion and drive behind this amazing ray of joy! If you're ever nearby, you need to try the ice cream here! read more

Traveling local this summer, Kelowna hit a sweet spot with Parlour Ice Cream. Upon arriving in the city's touristy hot spot, we parked the car and after 3.5 hours of driving, quickly jumped out to stretch our legs. Greeted by a beautiful lake, dry sun rays and lively atmosphere -I was more than ready to relax and start my vacation. And no vacation should start without ice cream. Excellent Covid protocols in place, we responsibly lined up and entered two at a time. Initial impression, the staff members were all attentive, they were all wearing mask (5/5 right there!) and all the flavours were clearly displayed in the center of the store. I ordered a Salted Caramel (their popular choice) and my boyfriend ordered Key Lime Pie, both on a waffle cone. Final review, it was a smash. The flavours were delicious, texture smooth and portion wise, exceedingly generous (they pack it deep inside the cone)! It felt more like 2 scoops instead of 1. I highly recommend it and regret not returning for a 2nd round ! read more

Parlour Ice Cream - Salted Caramel - Ice Cream & Frozen Yogurt Near Me - Kelowna, British Columbia

Ambiance: 4/5 Service: 4.5/5 Food: 5/5 I really like this place! We were visiting Kelowna for the weekend and made it our mission to try as much ice cream as we could, and this spot was the winner by far! In terms of ambiance, it's a cute-looking shop, but there's really not very many places to sit and the lineup was out the door any time we walked by which would have made it a bit hard to sit down and enjoy our cones with everyone waiting in line right next to us anyways. Other than that, everything else was lovely! They have a good variety of flavours, including some classics and some more specialized ones, which is great. I tried out a few of the flavours and ended up getting the London Fog in a waffle cone. All of their cones are made fresh, which you can tell by taking a bite, and the ice cream scoops are SO big! My only one wish is that you could mix 2 flavours in a small scoop, since "one scoop" is pretty much the size of 2 anyways! The service was also really friendly, although they all looked super young, but no complaints from my end. Overall an awesome ice cream spot and I'd definitely come back if I was in the area! read more

This ice cream shop is probably one of my all time favourites! A must go to stop in Kelowna. The portions are massive, the flavours are delicious and it was quick service despite the line that went down the road. I tried both the Chocolate Peanut Butter and the Cookies n' Cream. This was a meal and half, my large bowl was overflowing with the scoops. The Cookies n' Cream tasted like it was made with whipped cream it was so decadent and tons of cookies pieces. The Chocolate Peanut Butter was actually Peanut Butter ice cream with chocolate shavings mixed in. From the street, you could smell the fresh cones being made inside which made your mouth water in anticipation. Great location right on the water and next to many other restaurants. Just make sure you save room for Parlour's ice cream! read more

Parlour Ice Cream - Double scoop of Chocolate Peanut Butter and Cookies n' Cream ice cream. - Ice Cream & Frozen Yogurt Near Me - Kelowna, British Columbia

Parlour has really delicious ice cream. I love that they make all their ice cream from scratch as well with local ingredients. They had quite a few flavours, and have some dairy free options. The interior is very nice, and is in an ideal location (across from Hot Sands Beach!). The service wasn't the best--- the staff looked young and seemed inexperienced with customer service. If you wanted to sample the flavours, they seemed very hesitant and almost upset that you would ask such a thing; it kind of brought the vibe down for me because as a first timer, I was curious to try their flavours, but after seeing how they were treating other people who asked for samples, I didn't bother. I settled for their matcha (wish I got to sample it); it wasn't my fave but I really enjoyed their cofee and chocolate combo that my friend shared with me. It was delish! Besides the service, the ice cream was excellent. It had such an interesting texture that was thick and creamy- something I have never had before! I will definitely be back here when I visit Kelowna again. Hope the service is a little better the next time around! read more

Parlour Ice Cream - Ice Cream & Frozen Yogurt Near Me - Kelowna, British Columbia

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Superb ice cream here. We got the Cherry Cheesecake and Tiramisu on waffle cones. Just. Wow. What a treat! It's super nice to find an ice cream spot that's open later, especially on a Sunday. read more

Came here with my daughter the ingredients are locally sourced the the ice cream is made in house and the staff are great. My daughter got a kids size ice cream for free. The key lime pie is like key lime pie in ice cream form. The cookies and cream was like Oreo ice cream and the house made waffle cones were great. Make the trek and grab a cone read more

Parlour Ice Cream - Ice Cream & Frozen Yogurt Near Me - Kelowna, British Columbia

I went to the shop with my dog & I was worried they'd be upset with her even though she doesn't shed and is hypoallergenic- still a big dog. To my surprise they saw how well behaved she was, let me take my order from a distance and gave her a pup cup of vanilla!! Very tasty ice cream and friendly staff. read more

Decent ice cream place but could be better. A bit on the pricier side but considering that it's Kelowna's downtown and it's a pretty touristy place the price is still reasonable. The pistachio is good, whiskey flavour is nice too. I really liked the lavender, nice flavour and great scent. The matcha was a bit disappointing, the colour looked like mint and when I had it, it tasted nothing close to matcha or even green tea. Barely any flavour. Pretty fast and decent service. Clean and nice interior. Would come by if I'm around but would come all the way here just for it. It does satisfy my ice cream craving though. read more

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Seriously in love with this place. Got 3 pints (it's buy 2 get 1 free right now!) and they are all so so good!!! Got them 2 days ago and I've finished 2/3. So yummy, not overly sweet and LOCAL! read more

This is my favorite ice cream parlor in the entire world. I'm from California, visiting Kelowna, and this place has won me over. First of all, the ice cream is amazing. It is made on site with the pure simple goodness of local ingredients. There are great flavors, and they are delicious. There are also sprinkles for the kids. The coffee is also amazing. As if that's not enough, the owner, Omar, is a great guy. Every time we've gone in (yes, we've been in more than once; many times; many many many times), every time we go in, Omar hangs out and talks with us. He gave us local recommendations and also just shared with us about life. Super friendly. Super delicious ice cream. PARLOUR ICE CREAM is a KELOWNA MUST DO. Eat here, or you've missed one of the beautiful gems of Kelowna. read more

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Omg, so yummy. Unique flavors. Very good value, the single scoop is $5 , very big. Just wish you could do tastings.

The ice cream here is so good, the staff are very friendly. Definitely will be back again!

The ice cream at the Parlour is the best! The owner Omar is super friendly and patient with little ones who want to sample every flavor. Kids 3 and under get a cone for free. We came 2x while on spring break from the states. Thanks again Omar we loved your ice cream and hospitality. read more

Parlour Ice Cream - Free cones for kids 3 and under. - Ice Cream & Frozen Yogurt Near Me - Kelowna, British Columbia

This was a great spot for ice cream! The "single scoop" bowl gives you at least 3 scoops in reality. I had Pistachio which had nut shavings in the actual ice cream. My travel buddy had the Cherry Pecan which pieces of berries and nuts. The line up was so so long though and looped in the shop in a weird way where everyone was smashed together. There are only 6 chairs to sit in which isn't a huge deal because downtown/city park are right there waiting for you. Altogether our 4 ice creams cost over $20 but was worth it for a handmade treat. read more

Pictures speak louder than words. Check out this picture. On a blustery cold day, the place is packed. A woman just came in saying, in a sing-song voice, "We're back!" The ice cream is great. All fresh local ingredients. This place has great ice cream. read more

Parlour Ice Cream - Pictures speak louder than words. Check out this picture. On a blustery cold day, the place is packed. - Ice Cream & Frozen Yogurt Near Me - Kelowna, British Columbia

Bad bad experience over rated staff will be the down fall of this business!! Walked in to order ice cream was not allowed to take a peek in the display counter to even see the product that they expect me to purchase staff barked orders to get your back against the wall to make your order. Maybe saying hi when entered since we were the only people in the parlour would of been nice but unfortunately the attitude was .....order and get ...the hell out!!!!! I would suggest Dairy Queen read more

Best ice cream in Kelowna, hands down. Some of the best quality and with a pretty solid price. Easy to get tubs for later as well.

Amazing ice cream made in house. You can tell they use higher quality ingredients than the stuff that's just ordered in. We go there regularly and enjoy a lot of the seasonal flavors like pumpkin pie, red velvet and Cadbury mini egg. Highly recommend read more

Amazing ice cream and amazing customer service! The white chocolate raspberry cheese cake and chocolate peanut butter are to die for! Yumm!

Best ice cream in town. With the so many fruits and beautiful products that the Okanagan has to offer, we just love that they use local ingredients. They aren't stingy with their size of scoop and the flavours are really what the description says. Chocolate PB, Lavender, Blueberry Cheesecake, Strawberry are some of our favourites. They don't have 100 different flavours so you know that what they have is fresh and tasty. The whole parlour is clean and welcome with a modern ambiance. Only comment would be to up their dairy free options but otherwise, still our fave and we probably go too many times then we should ;) read more

Icecream was milky, fresh tasting, and the portions are massive at a very reasonable price. Unfortunately, a very long line up on the weekends ( we waited 45 minutes for two cones ). read more

Uninspired menu, bland flavours and nothing organic. The poorly made waffle cones drip and crumble. I love ice cream and I threw half of mine out. read more

Mediocre ice cream. All 3 of us agreed waffle cones were gross. And poor service - not the fault of the hard working kids there. Clearly very poorly managed and organized. Go to the ice cream place around the corner. read more

Only good things to say about this place no matter how many time I visit. Great service from staff, especially Omar who is always warm and welcoming! They also have very unique yet super delicious flavours you can barely find anywhere else in Kelowna. Highly recommend you to try if you love ice cream :) read more

For a $5 single scoop of ice cream, you get a lot of ice cream for your buck compared to the other ice cream Parlors in the area. This was the only place I was able to find lavender ice cream and it was delicious and super unique. The whiskey hazelnut also very good. Will def come back here to try some more flavors. read more

Best ice cream in Canada! The flavours are different and amazing. My favourite place to have a dessert.

Great homemade in house ice cream. Awesome waffle cones. I recommend the mint choc chip or peanut butter chocolate.

Delicious! Reminds me of Salt and Straw Portland! Great choice of flavors. The green tea and salted caramel ice cream hit the spot. read more

If you love homemade , local delicious icecream by the lakeside, you will love Parlour. They have unique flavours , my favourites were the matcha and birthday cake . It's a great location , to take your friends and family for an icecream date and have a walk along city park! I will continue to recommend this place to anyone visiting. read more

We tried three flavours today, Cookies and cream was delicious, total classic. Salted Carmel was really creamy, great real caramel taste. Lemon poppy seed was our favourite! It was incredible, such a cool ice cream flavour. It tasted just like the muffin. read more