So apparently leaving a negative review gets you banned from booking with them ever again. Well, since I'm banned anyway, I guess I can just be honest about my experience with them.
Last winter, I booked a holiday party for my team of healthcare workers at the hall. They confirmed my booking, so we started planning our holiday party. One week after they confirmed our booking, they emailed me to tell me they double booked the hall and cancelled my reservation.
Understandably, I was upset. So I left a review saying I would not recommend them. I simply stated the facts, as noted above.
I was totally willing to give them a second chance, so I attempted to book them 6 months in advance for our holiday party this year so there would be no chance for "double booking".
To their credit, this time they were very efficient in refusing my request, stating because I left an honest review that I was not allowed to book their hall, even though they had no problem accepting my community league fees.
There was a time when customer service was important, and if somebody screwed up, they would try to make it right. Apparently, according to Parkview Community League, their response to them screwing up is to blame the customer and ban them. So if you see a lack of negative reviews on this site, it's not because they provide a good experience, but more that they repress the truth and ban people for telling it. read more