The office billed an annual visit incorrectly and have not been able to correct their mistake. 8…read moremonths later. No one takes responsibility and tells you to call insurance and from there you are directed back to the office. When the insurance calls they are also given a run around. Avoid at all costs since they will not own their mistakes, can't imagine the medical mistakes they make. This place is a nightmare, they don't take any care to handle their issues in a professional or caring manner.

We recently moved to the area and decided to take our children here to continue their care with Dr…read more Moirera. Since day one she has been absolutely incredible, listening to our fears with COVID, never making us feel crazy but instead making us feel heard. She is extremely good with all 3 of our kids, and shows incredible patience and understanding. I have never connected with a doctor so instantly and perfectly, and I highly recommend her. The staff are absolutely sweet and I always get a warm welcome when I walk in the door, engaging in conversation and making me feel comfortable. The nurses are very skilled as well, and when they had to take my son to do some tests, he was very at ease with them and didn't panic in the slightest. I look forward to many more years with her and will stay with her if she ever chooses to move.

Great friendly service. Took my children here and the staff was kind . They got us in quickly and…read moreanswered all our questions we had .

From the owner: We are specialists in pediatric health care. We are constantly striving to make your job as a…read moreparent easier through the following services: Multiple Locations, Seven-day Medical Coverage, After-hours Pediatric Nurse Triage, Seperate Sick and Well-child Areas, Preventative Health Care, Prenatal Consultations, Sick Care, After Hours Appointments, On Site Lactation Services, and Phone a Nurse.

FYI - I have children that are now adults so don't even have reasons to come to a Pediatrician…read moreanymore. Plus, when my children were younger, we actually went to another group since I don't think this practice existed (20 years ago) or were near where we lived. The reason why I am giving this rating is, because I have had the opportunity to come here three times to actually teach pregnancy yoga (I subbed for their regular instructor who is awesome). Parkside Pediatrics had been offering pregnancy yoga (Wednesday evenings) knowing that there's benefits to both Mommy-to-Be and baby. Beforehand it was drop-in donation-based but they are now charging a very small cost which they donate to charity. This makes more sense as they can now be sure who is registered and planning on attending, and the participant can receive information. The facility is very nice and I like how they have two different entrances and lobbies for well and sick children. They have staff members /receptionists who are friendly and I was actually quite shocked and pleasantly surprised that they have late hours because you never can plan when your child becomes ill. Other interesting fact is on their lower level, there is an entire Breastfeeding Center. I don't know if they have classes, probably, but there are supplies and information regarding equipment/supplies . . . which is wonderful. I would have loved that when I needed it. The pregnancy yoga class that I setting up for one time was after hours and one of the owners/doctors saw me setting up for the class and took the time to introduce himself and ask if he could help. As always, the relationship with your doctor is important and usually extends with their staff folks. Though I don't have direct experience from the medication needs side, it is good to see a very clean facility that offers much to its patients.

My daughter was a patient here for eight years. In the beginning, we loved this practice. It had a…read morepersonal, small-town feel, and we always felt like our concerns mattered. Unfortunately, over the past few years, that experience changed enough that we decided it was time to find a new provider. One of the biggest frustrations has been continuity of care. The physician we were seeing became available only part-time. When you're trying to manage ADHD medication, consistency is incredibly important. Seeing different providers makes it much more difficult to find the right treatment plan and build trust. We also experienced several administrative issues. Our daughter's prescription was sent incorrectly on three separate occasions, creating unnecessary delays and frustration. I was also charged for a full virtual office visit simply to ask follow-up questions about a medication that had recently been prescribed. Obtaining medical records was another challenge. After three requests, one set of records still wasn't sent. When requesting another set, I was told there were IT issues, and I ultimately had to drive to the office to pick them up myself. While any practice can have an occasional mistake, the pattern of communication issues, administrative problems, and lack of continuity eventually outweighed the positive experiences we had early on. It feels like the practice has shifted from the personal care it once provided to a much more corporate environment. I hope this feedback is helpful, and I genuinely hope these issues are addressed so other families have a better experience than we did.

1 star is too many! They have grown way too big and do not provide adequate care for their…read morepatients. Jennifer Goldsmith NP was grossly negligent in her "care" for my son. If she had done her job then and not do it more thoroughly now my son could've been spared a surgery. Never once has she apologized even. Please find someone who actually checks children the way they are supposed to and trained to do!!!!!! as admitted by her and Dr Dukes who is a medical director who doesn't even remember to do a chart review or call back about it. They simply do not care and don't provide correct care for their patients.

We love the team at Parkside! Dr. Mercer is our son's regular physician and the great. I highly…read morerecommend this practice.

I absolutely loved Dr Davis when I was younger and now I have a son who could really use her…read moreattention due to a scalp problem that the doctor he has now misdiagnosed and I'm wondering if she's retired or still in practice?

Dr. Darby is my guy! Front desk is always nice. When an appointment is needed availability is there.read more

For 5 years my niece (7) and nephew (4) have been seen at a certain location with a doctor who has…read morebeen there for years. Due to their fake allegations and attempts to retaliate, I'm writing this for my sister. The female doctor believed 2nd hand accusations from another professional that sees my niece and discharged both children in May of this year out of the blue. There was no proof because it was not true. I have since learned another mom has experienced this as well. They do not ever believe parents nor do they even reach out to discuss. That's a red flag when you don't even question if the other "professional" was in fact lying. The other incident prior to this was she took MONTHS to submit a referral for a pulmonologist. Thankfully a visit to the ER got that settled.