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Simpsonville, SC

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Parkside Pediatrics

3.0 (2 reviews)
Closed • 7:00 am - 4:30 pm

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5 years ago

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9 years ago

We love the team at Parkside! Dr. Mercer is our son's regular physician and the great. I highly recommend this practice.

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Ask the Community - Parkside Pediatrics

Parkside Pediatrics

Parkside Pediatrics

3.3(53 reviews)
9.2 mi

My daughter was a patient here for eight years. In the beginning, we loved this practice. It had a…read morepersonal, small-town feel, and we always felt like our concerns mattered. Unfortunately, over the past few years, that experience changed enough that we decided it was time to find a new provider. One of the biggest frustrations has been continuity of care. The physician we were seeing became available only part-time. When you're trying to manage ADHD medication, consistency is incredibly important. Seeing different providers makes it much more difficult to find the right treatment plan and build trust. We also experienced several administrative issues. Our daughter's prescription was sent incorrectly on three separate occasions, creating unnecessary delays and frustration. I was also charged for a full virtual office visit simply to ask follow-up questions about a medication that had recently been prescribed. Obtaining medical records was another challenge. After three requests, one set of records still wasn't sent. When requesting another set, I was told there were IT issues, and I ultimately had to drive to the office to pick them up myself. While any practice can have an occasional mistake, the pattern of communication issues, administrative problems, and lack of continuity eventually outweighed the positive experiences we had early on. It feels like the practice has shifted from the personal care it once provided to a much more corporate environment. I hope this feedback is helpful, and I genuinely hope these issues are addressed so other families have a better experience than we did.

We have been taking our kids here for the last 8 years and it is time to find a new pediatricians…read moreoffice. They used to bring a small family-like feeling but they have expanded so much you are now just another insurance bill for them. Over the past 2 years we have had to come in for medication checks which take less than 5 minutes. Every single appointment has taken a minimum of 45 minutes in the lobby, and then at least another 30 minutes before the doctor comes into the room. They need to stop over scheduling the providers so they don't rush through the appointments and the patients actually feel like they care.

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Parkside Pediatrics

Parkside Pediatrics

2.8(6 reviews)
7.9 mi

The absolute worst office I've ever experienced. No passion, no drive and certainly no urgency…read more Plan on waiting an hour over your appointment time.

Everyone will tell you it's the best and yes they probably are. I have had some discouraging…read moreencounters but I'm also a newish transplant from the North and when we started here when my son was born 13 months ago I was very confident in choosing them. I love the Five Forks office and Dr Dobson is more than fantastic but it's often difficult to see him unless it's for a planned check up visit or I often have to wait two weeks and possibly go to a different location; some of which I refuse to go to. The office staff are the friendliest people and always keep a smile in their voice. Sometimes messages get lost when someone answers the phone and insists on taking the information instead of connecting me to the person I have been dealing with. The wait times can be down right insane and it can be difficult to entertain an infant/toddler and possibly preschool sister for 40 minutes in the exam room. I do believe they try their hardest but I sometimes avoid going there if my child is sick because I know it will swallow my entire morning or afternoon. At least a dozen other parents I know personally who also go to Parkside, including two doctors of different medical fields, always say they love it, it's the best. But oh god the waiting is excruciating.

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Parkside Pediatrics - pediatricians - Updated October 2026

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