My daughter was a patient here for eight years. In the beginning, we loved this practice. It had a personal, small-town feel, and we always felt like our concerns mattered. Unfortunately, over the past few years, that experience changed enough that we decided it was time to find a new provider. One of the biggest frustrations has been continuity of care. The physician we were seeing became available only part-time. When you're trying to manage ADHD medication, consistency is incredibly important. Seeing different providers makes it much more difficult to find the right treatment plan and build trust. We also experienced several administrative issues. Our daughter's prescription was sent incorrectly on three separate occasions, creating unnecessary delays and frustration. I was also charged for a full virtual office visit simply to ask follow-up questions about a medication that had recently been prescribed. Obtaining medical records was another challenge. After three requests, one set of records still wasn't sent. When requesting another set, I was told there were IT issues, and I ultimately had to drive to the office to pick them up myself. While any practice can have an occasional mistake, the pattern of communication issues, administrative problems, and lack of continuity eventually outweighed the positive experiences we had early on. It feels like the practice has shifted from the personal care it once provided to a much more corporate environment. I hope this feedback is helpful, and I genuinely hope these issues are addressed so other families have a better experience than we did. read more

We have been taking our kids here for the last 8 years and it is time to find a new pediatricians office. They used to bring a small family-like feeling but they have expanded so much you are now just another insurance bill for them. Over the past 2 years we have had to come in for medication checks which take less than 5 minutes. Every single appointment has taken a minimum of 45 minutes in the lobby, and then at least another 30 minutes before the doctor comes into the room. They need to stop over scheduling the providers so they don't rush through the appointments and the patients actually feel like they care. read more

I'm only giving this 2 stars because Dr Laura Callaham is absolutely AMAZING and my family adores her. I would give her 10 stars!!! With that being said, PARENTS BEWARE of Dr Glenn. He is extremely condescending and dismissive. This doctor gave my daughter 3 WRONG IMMUNIZATIONS after I informed him she did not need those shots and it was not time for them. He pressured me and all but yelled at me that 'THREE OF HIS NURSES AND HIS MEDICAL EXPERTISE all agreed my daughter needed those injections to start school!' Guess who got a call from DHEC the next day informing me that my daughter had infact been given the wrong immunizations and that an investigation was underway. The office manager reached out to me but the coward of a doctor couldn't put his ego to the side to even acknowledge his negligence. I took it upon myself to contact the coward and informed him that maybe, JUST MAYBE, he should listen to parents who are with their children day in and day out. I would NEVER, under ANY circumstances put my child under that 'doctors' care again. read more

This practice used to be amazing. But as with so many practices, the focus became growth presumably to increase profit, and quality has been compromised almost completely. My son had a well child check that was scheduled months ago. At 7:20 this morning I get a phone call that the provider is out and the visit will need to be rescheduled. If I want to see this same provider it'd be months before we could reschedule. So if you find a doctor you like in this office it means absolutely nothing, you likely won't ever be able to arrange the scheduling to see that provider. I loved this place at the beginning. Now, they have so many patients, and more showing up every day that it seems they no longer care about the quality of customer service or care those patients receive. It is a shame. read more

After close to 18 years, they discharged my daughter because she missed her flu shot appointment. We were all sick at the time & simply forgot. read more

Parkside Pediatrics is clean, well decorated, and provides a spacious waiting room and playground on the side for children waiting to be seen. We started coming here a month ago with our newborn and have had positive experiences with each doctor we've met with. The medical assistants have been kind and thorough as well. We appreciate the doctors and their patience as we have asked a million questions about our newborn! They teach classes on baby basics and provide opportunities to meet other new parents. Would highly recommend! read more

Love this place and their breastfeeding center. We've been with this group since birth now she's over 1 year old- very informative, great quality care from all the providers, and the office staff is always attentive and helpful. read more

Dr's are great for the most part. Billing has been a complete nightmare. They consistently ran the wrong insurance and sent claims to the wrong address. Still dealing with bills that are over a yr old After being told multiple times the bill was being corrected. read more

Met Dr Dukes with our 7 week old. First impression goes a long way! He was terrific and truly caring, genuine. Also, the office itself is really nice! I've never seen a playground at a doctors office! It's on the well kids side Ofcourse. Brilliant for older siblings!! read more

I used to like Parkside but over time I realized how many things they let fall to the wayside because they are too busy. Wait time is terrible. Visit is rushed where a scribe asks you half of the doctor's questions. And on top of that, my son was in with a flu diagnosis two days prior to a well check and I got billed a $50 no show for the appointment despite them knowing we were actively fighting the flu! I'm finding a new doctor, and one with a better patient portal. read more

Wonderful pediatricians office! We feel like our kiddos are in great hands here. We've only been to the Greenville location, but like that there are several different options read more

I'd give a zero if I could. the wait time is insane. Any referral I requested never was sent. The NP named Caroline is terrible, stay away. She treats parents like idiots and it's the other way around. This place is horrendous and I was very let down. read more

FYI - I have children that are now adults so don't even have reasons to come to a Pediatrician anymore. Plus, when my children were younger, we actually went to another group since I don't think this practice existed (20 years ago) or were near where we lived. The reason why I am giving this rating is, because I have had the opportunity to come here three times to actually teach pregnancy yoga (I subbed for their regular instructor who is awesome). Parkside Pediatrics had been offering pregnancy yoga (Wednesday evenings) knowing that there's benefits to both Mommy-to-Be and baby. Beforehand it was drop-in donation-based but they are now charging a very small cost which they donate to charity. This makes more sense as they can now be sure who is registered and planning on attending, and the participant can receive information. The facility is very nice and I like how they have two different entrances and lobbies for well and sick children. They have staff members /receptionists who are friendly and I was actually quite shocked and pleasantly surprised that they have late hours because you never can plan when your child becomes ill. Other interesting fact is on their lower level, there is an entire Breastfeeding Center. I don't know if they have classes, probably, but there are supplies and information regarding equipment/supplies . . . which is wonderful. I would have loved that when I needed it. The pregnancy yoga class that I setting up for one time was after hours and one of the owners/doctors saw me setting up for the class and took the time to introduce himself and ask if he could help. As always, the relationship with your doctor is important and usually extends with their staff folks. Though I don't have direct experience from the medication needs side, it is good to see a very clean facility that offers much to its patients. read more

Great place to go if you want to feel like cattle. Tone deaf and absent of any conscientious attention to detail. For example, We tried to get my daughters medicine filled at a particular pharmacy. We supplied all pertinent information accurately because we always use this pharmacy, but it took multiple attempts to get it right and we never saw success. I had to drive an hour each way to get it from where they called it in. How does this happen? I'll tell you how...carelessness. How many other people have had this happen? What if the situation were more serious? It's missteps like this that cause serious and/or irreparable consequences. read more

We are no longer patients here. Doctors can not answer questions as simple as "how much formula should my newborn be eating?" On top of that they left my wife in a room with newborn twins for over 45 minutes when she was the only patient there just so they could bill insurance for more. They are trying to charge co-pays for a well visit and a weight check that I've confirmed with insurance are billed wrong. They are straight up billing for services not provided. They've told me several times that they corrected the billing but they have not. I've spent 7 months trying to get it fixed. If you want inexperienced doctors and improper billing that costs you hundreds then this the place for you. read more

This place makes me wish I was a kid again, or that they would start seeing adult patients, cause it's amazing! I really wish they would have had places like this when I was a kid. The attention to detail that was given to the layout and interior design of this office space is impressive. In the patient rooms you see bubble machines mounted on the walls and digital fish tanks in the hallways. This is such a cool idea and creative distraction for the kids that might be scared to be at the dr's office. There is also a clean playground area right off the side of the office space for the kids. Do what?! That's a great idea! And finally, as you check-out you are greeted by a huge gum-ball machine that rewards the patients with a little gift from Parkside, like stickers, temporary acorn tattoos or a small piece of candy. It's just a super nice touch at the end of your visit, again, making me wish they started to admit adult patients. read more

When my son was first born I needed a pediatrician and bring new to the state I didn't know. I picked this place due to a review I saw. I made a great decision 8 months ago picking them . The office is super nice and truly kid friendly with The playground. I have seen a few doctors but kendall huguley is the best. She's super sweet and really listens. She doesn't make me feel pressured or uncomfortable at any time and I can tell she cares about the well being of my child. That's how a provider is supposed to be. I plan on switching my daughters current pediatrician to Parkside because of the great response I have had from them. The wait time in the room to be seen is usually about 20-30 minutes will an all around visit on 1 hour. Overall this is a great place read more

We used Parkside at Verdae, Greer, and now Spartanburg d they were amazing every step of the way. We now drive about an hour for little Lila's appointments because we love the way they treat us and care for our baby. read more

They have Bible verses on the walls of their exam rooms. They should exam their billing and cancelation practices. Matthew 25:37-40 comes to mind when they turn away patients for a meager balance. Shame on Scott Dobson! read more

I've been taking my children to Parkside since each was born over the past eight years. The quality of service here has gone downhill tremendously over the past couple of years. The final straw was when my son, who is non-speaking with autism, had an issue that I called into the after-hours nurse about. The way I was spoken to even after explaining that he has autism and that he simply can't tell me what is wrong was the first red flag. I was then made to feel that the issue was urgent and that it required an immediate in-person visit. I had to take time off work to hurry into an appointment where the doctor spent five minutes with us just to tell me to purchase something over the counter. When I reached out to request that we not be charged a co-pay for our completely unneccessary visit, no one ever reached back out to me after repeated emails over several weeks. Really disappointing to see such a lack of customer service at a place we used to hold in higher regard. read more

We love Parkside! We have always been greeted by name and the staff seem to remember us as a family when we are there. From our first meeting at the hospital when our son was born to regular visits with their incredible lactation consultants to sick visits to well visits! We have always been able to get an appt when we needed to and the care and attention we have received has been amazing! This practice exceeds our expectations!! Highly recommend any of the doctors or NPs here!!! read more

Cannot get over how amazing Parkside Pediatrics was today! I've had amazing experiences as my children have been going here for years, but today I started crying because the sweet doctors and nurses were so kind to my children. My daughter tested positive and the doctor was so gentle and spent 20 minutes talking to us about pediatric care for COVID-19. I have never had a greater respect for the medical community. They are putting themselves at risk every day for our families. Tell a nurse or a doctor how much you appreciate them today! read more

I love this practice. These reviews are confusing and surprising to me. A lot of my friends and family use Parkside and all I ever hear are rave reviews. I started with Parkside over 10 years ago. They see my three boys and have seen my foster children as well. The visits are never rushed, and they seem to work so hard to go above and beyond my expectations. The doctors and staff work hard to make sure that you understand and are fully satisfied before you leave. I am always referring patients to them. Every person that has made the move due to my suggestion has always been very grateful. read more

They have grown way too big and do not provide adequate care for their patients. Jennifer Goldsmith NP was grossly negligent in her "care" for my son. If she had done her job then and not do it more thoroughly now my son could've been spared a surgery. Never once has she apologized even. Please find someone who actually checks children the way they are supposed to and trained to do!!!!!! as admitted by her and Dr Dukes who is a medical director at the Versace who doesn't even remember to do a chart review or call back about it not to mention discuss with another medical director. They simply do not care and don't provide correct care for their patients. Would you want to hear that *now* they are being more thorough??? No accountability for what they didn't do for your child. pathetic! read more

Parkside has been a major disappointment for us. If you have a very healthy child and need only vaccinations you might do ok here ..... just be cautious. Our child has:failure to thrive, milk protein allergy, tongue tie, lip tie, low muscle tone in face, horrible latch issues, severe reflux and has gained less than a pound in two months since birth. We were promised by Parkside that we would be assigned a care team when we went for the facility tour and new parent orientation before delivery. After delivery, we have been shuffled from one provider to another with no continuity of care! Dr Powers has a major major problem with Advance Therapy Solutions (a children's therapy office providing speech, occupational and physical therapy to kiddos). I knew our child had a tongue tie and lip tie. They run heavy in my family. She made us obtain a second opinion after the therapist at Advance Therapy Solutions officially diagnosed the ties. She told us how careless this therapist was and scared us really badly. The therapist at Kidnetics where Dr Powers insisted we go for the second opinion agreed with the initial therapy diagnosis and told us how competent the first therapist was. We were then referred to an ENT Doctor. He also agreed with the diagnosis of both therapists. Dr Powers has drawn such a line in the sand with correction of tongue and lip ties that it almost caused us not to correct my child's. She has formed such a strong opinion about the "controversy" of the procedures that shes keeping kids from getting procedures they need. I have had to use books, other moms, my child's speech therapist and google to diagnose each and every health ailment my child has. The lack of continuity in care with being bounced to so many doctors has caused them to miss each diagnosis! Ive had to provide them the compelling evidence for each health issue in order to get them to correctly diagnose my child. The billing department sent us a first bill for over $700 without even the first explanation of what this bill was for. No explanation to explain this total what so ever. When I called, the billing department says this "detail of each charge" should come from my insurance company in an EOB (explanation of Benefits). This didn't sound right to me. The EOBs we have always received from our insurance have never provided detailed charges from the physicians office. They have always sent an explanation of how much my benefits paid of the total charge from the doctor. Never the less I called my insurance company. They confirmed what common sense already told me.....they don't provide detailed doctors office billing. They told me to call Parkside. Marilyn from billing thoroughly treated me like I was a moron for asking her for detailed billing showing what the charges were for. She said she would print what she could but didn't sound like what she was printing and mailing would show us what we had been charged for. Parkside.......my question is this......What am I paying you for????? Im doing all the work! read more

The doctors here are amazing. We mostly see Dr Dukes. He does a great job with our children. He's friendly and really cares about them and answers the million questions we have being younger parents. All of the staff is amazing! The waiting areas are great and we love the playground. read more

I am admittedly a worry-wart first time mom. Luckily, Parkside has never had once judged me for it. They are patient, kind an thorough. Multiple locations with after hours make me feel entirely supported. Dr Moll is our personal favorite to see as he is kind, supportive and understanding read more

Doctors and staff are friendly but everytime I've come over the past 2 years I've had to wait over an hour past my appt time. Be prepared to wait forever . read more

I am very open and willing to changing my rating if my experiences at PP change. Today was my first visit and I was so excited to bring my kids there. I had called ahead and talked to the receptionist for at least half an hour, telling him my requests (the only reason I needed a new pediatrician was because mine had left the practice we had been going to for three years). I don't five my kids the chicken pox and flu vaccines and I delay MMR until they are 2. None of this had been an issue with their previous ped. The receptionist at PP assured me that what I'd asked about would not be an issue and that Dr. Sarah McNemar would be a great fit for my two kids and that she would have no problem working with my vaccine requests. FF to today and my 1-year-old's first visit with Dr. McNemar, who is a lovely person, friendly and warm. But as soon as she started to ask me questions about the vaccines, everything changed. There is a difference between CHECKING to see if I have changed my mind about chicken pox and flu and harassing me to see if she can change my mind for me. I felt like I was in a battle with her -- she kept saying, "You're making me so nervous by not getting these vaccines." Who cares?? I am the kids' mother and it's my decision. She was pushy and borderline rude, demanding an answer for why I wanted to skip the two shots. She said over and over that my children would die from measles (I'm not skipping MMR - just delaying it) and the flu, and essentially called me a bad mother for not giving them the shots that SHE thought I should, WHEN she thought I should. As soon as I got in the car, I canceled the appointment that my son had for later today and asked to see another doctor in the future. I don't have high hopes, which is a shame because it's a lovely facility and everyone is really friendly. :-( If I continue to get the same treatment, I will go elsewhere. I'm not budging in my (educated) guidelines for my kids' health, and I don't want to fight a war every time I take them to the doctor. read more

We love Parkside Pediatrics, I have 3 kids 21, 9 and 10 We have been coming here since Dr Dobson, Dr Moll and they open their practice. Dr Dobson even went to the hospital to check on my son when he was sick with salmonella. We couldn't ask for better doctors. read more

This is a one of a kind pediatric practice! My boys have both been patients here since they were born and I couldn't imagine going anyplace else. The doctors and nurses engage my kids when we pass by them while in the office for visits. I feel like the providers genuinely care for my boys. Bubbles and lollipops with shots! Clean, modern and kid friendly office. Playground. Gotta love it!!! My youngest son asks to go to the doctor because he wants to play on the playground and see Dr. Dukes! I recommend this practice to all my family and friends!! read more

My kids just starting going to Parkside and it has been absolutely amazing - for my newborn, my 6-year old and our 9-year old. We have had the best service, and all of our questions have been answered each visit. The doctors caught some things through exam and listening to us that really helped us. (Our son was tongue-tied, jaundiced, and we had some other issues that they helped us with - so amazing.). Also, the bubble machine is a huge plus for those important vaccinations! read more

We have shared this concern in the survey and did not get a response back. We took our daughter for a same-day sick visit and it was not the doctor she saw previously. That morning she had fainted and this was the third time this had occurred in the year. I explained it all to the Dr. and explained our extensive family history of various health issues and expressed other aspects that my daughter had been experiencing. I asked her about doing tests to explore possible causes of the fainting. She explained that she did not think it was anything serious, to follow some directions at home for a month, and then come back in for a follow-up. This did not sit with me well as we still did not know if there were any underlying causes. I called back to the office and spoke with the nurse to request the doctor order basic tests like thyroid (hormone), iron, glucose - the basics just to rule out that she did not have any issues. The nurse made the request and then called me back to let me know the doctor did not see the need and would not order the tests. The request was basic investigation to rule out typical causes and ensure my daughter was ok. We were not asking for anything extensive or out of the ordinary. It does not cost the Dr anything to order/request the tests. On the contrary, we pay for the tests. Basic tests doctors should order anyway to rule out issues, but when a parent requests them that cannot be just ignored. We will not be returning to Parkside and will be scheduling with a new pediatrician. We have 5 total children and we will not be continuing with Parkside. read more

My 6 year old had a fever and a bad cough. We saw Dr. Gardner who looked in her mouth, ears and listened to her breathing. There were no tests for flu, strep, anything. The doctor told us it was probably a virus, that her fever was too low to be the flu, prescribed a $300 bottle of antihistamine and sent us home. The next day my daughter was worse. We called back to Parkside and they told us just to wait it out, it is probably just a virus, no big deal. We opted for a second opinion and took her to MD 360. The doctor at MD 360 was great. She tested my daughter for strep and flu. In short, she has the flu. This doctor also told us if she had been tested the day before my daughter could have gotten Tamiflu and shortened her illness. Now since Parkside was wrong my daughter is having to suffer through the flu. This was our last visit to Parkside. read more

We love Parkside! My children have been patients for over 4 years. The doctors are all very kind and caring. Super knowledgable and always make you feel like you and your child are well taken care of. read more

Dr. Mercer at Parkside is the best. She's always taken great care of me and my daughter we fools her wherever she goes and she has joined the parkside team. Wanted to share my respects for her and as a mother of 4, a health care professional myself , I expect a lot and she's always been the best. Always errors on the side of caution to make sure things are taken care of instead of making you come back she wants to make sure the issues are resolved! read more

Wow, I'm shocked by the low ratings. Both of my daughters have been patients at Parkside and we have been seen at Verdae as well as Batesville. When we make appointments (for my 8 year old) I'm given the choice between doctor or nurse practitioner. The nurse practitioner is wonderful! Very kind and caring and made my daughter feel comfortable when she broke her arm and had to be seen immediately. My 13 year old is autistic and has ADHD with anxiety so she only sees Dr. Woodlief as that's who she's most comfortable with. We've been going to Parkside for 7 years and are very happy. read more

Always super nice! Dr Moore goes above and beyond! Super clean and modern, fun playground for kids to play while you wait to be called. A+ Staff and breast feeding center is great as well read more

I've always loved my experience with my daughter at Parkside. During flu season, they have a super upbeat shot technician was so incredible with the bubble machine and quick work that my daughter didn't even know she got a shot. NOT ONE TEAR. Also, I never feel rushed and have gotten free advice countless times from their on-call nurse line. I call about any little thing and they always welcome my questions. We see Dr. Mercer now for our entire family - our daughter at Parkside and my hubby and I at Brio Internal Medicine. What an incredible experience being seen as a family unit, not just as one patient at a time with separate histories. Most of all, I love that this practice is faith-based and there is Scripture on the doors. read more

Dr. Broome is excellent! They got us back very fast an took the time with both children to explain everything to us! The greer location is amazing!!! We will definitely be switching to them for all of our pediatric needs! read more