The experienced physicians here are caring and understanding, supportive and helpful! Staff is…read morenormally kind and polite as well. The building is clean and they've updated a lot since the pandemic. My son has been seen here since he was only about 3 months old. He's 9 now. If you're over 10 minutes late, even if you call, they will not see your child. Also, this facility is a teaching clinic, so it's possible (only happened to us once) to incur contact with a rude student.

My kids have been going here since we moved here in 2014. The care is top notch. The staff is…read morecompassionate and caring. The doctors are excellent and I wouldn't have wanted my kids nowhere else. My granddaughter now is a patient and we will continue to use them through generations to come. We love all the doctors here.

This pediatric clinic is also located in the North Grove Medical Complex. My daughter and I took…read moreher oldest son( my grandson) for another doctor visit. There's several of these pediatric clinics here. Our wait was short as there weren't many patients today. The R.N. did throat swabs for strep/ flu and covid. She had a very nice personality and appeared to be very competent. The doctor also had a very nice personality. All went better than I expected. I would definitely recommend this pediatric clinic!

I've been going to milestone for over 30 years. Always respectful and efficient. Dr Leland is…read morefantastic! I have several chronic conditions and he has always been able to help even if he has to send me to another doctor for treatment. He knows my husband and children on sight. Once I had a ruptured disc and in extreme pain. He sent me straight to have a MRI. Then straight to see a surgeon (there's usually a long time period to receive an appointment).He (his nurse sandra who has become a true friend usually calls) always calls to follow up on my progress. After my heart attack they called the same day I came home. I never notified them. I honestly believe that Milestone is the best in the Upstate. You won't be disappointed.A++++++++++ Tammy D

Office manager and staff have not one shred of empathy for people who have been through losses…read more They are condescending, and have refused me healthcare multiple times today, and are beyond unprofessional when it comes to medical notes. They didn't explain to me at all why my request was continuously denied, these are women btw, you would think they would have a bit more of an understanding when it comes to pregnancy losses, and pregnant women with autoimmune diseases. Anyways, they lost three patients today. This is honestly the very first issue I have had over here so it's really disappointing. I have no issues with the doctors I have seen, ( Dr Pollard and Dr Jones-Moon, who actually did tell me two different things in the situation) but their female nurses and office manager both have awful bedside manner considering their professions. I and my mother spoke to these women today, and they are super caddy and unprofessional. All I needed today was reassurance and an explanation, and for some reason these two things are not within their capabilities as healthcare professionals.

Great people and get place. Very friendly and concerned about people. I have never gone in and out…read moreof any doctor's office or clinic in such a speedy time and still get great care.

Family Practice. Excellent care. Caring doctors. Always a great experience. Travel an hour in…read moreorder to visit with this practice because it is worth the drive!

My family moved here from Florida a few months ago and I was on the hunt for a new PCP. I came…read moreacross Dr. Knapp on Google and he had amazing reviews so I gave his office a call. Hillcrest Family Practice was such a pleasant experience. First of all, I had labs drawn prior to my first visit and I believe Legra (spelling) took my samples and I dont think I have had anyone better draw the labs. She was simply the best! The front office staff is super friendly and I have not had to wait longer than 5 minutes to get in to the waiting room to see the Dr. Dr. Knapp is thorough, friendly, informational and professional. I am so glad that I decided to give this practice and Dr a call!

This is a surprising clinic next to BiLo on Pelham near I-85. Inside it is modern style layout…read morewith rooms lined up side by side linearly with large frosted glass door entryway's to each room. Very updated equipment. Everything is electronic and portable for quick examinations. Never had a long wait here. Sports physicals $10. Part of the Spartanburg Regional Healthcare system. Quite q surprise for a quick checkup or for an examination of flu, strep, cold or allergies.

The nurse Angela H, immediately made me feel welcome and listened and was very professional, I've…read morealways been properly cared for at this location and it's my main for a reason!

Cannot recommend this practice. Claudia Johnson (provider)…read moreseemed knowledgeable for the most part, when i went for a simple annual wellness check, but referred me for further tests, which proved both unnecessary and expensive. I am a healthy male by objective standards. Blood pressure and weight in the healthy range. On NO heart, weight or blood pressure medications. My real issue was being required to provide all my insurance information in advance before the appointment... sending digital images of my cards, and then receiving a $1,273 out of pocket charge bill, including more than $500 for an initial office visit charge. A ~ $75 X-ray charge seemed reasonable though for a toe that I had stubbed and seemed to be slow and healing. I declined the referral for physical therapy on the toe. SMH. I called the office to discuss the exorbitant bill. And explained that I thought medicare would cover almost everything in it. They acted like they didn't know.I said I would be following up with medicare myself and expected they would be doing the same. Called back a month later and found out they'd dropped the ball again.And nothing had been done to confirm the amounts that medicare allowed. They acted like they didn't know I had insurance, and Medicare coverage. Of course.I got the run around saying it was the claims department fault, not billing department's fault. I reminded "Casey" that this reflects negatively on the doctor. I asked who should be held accountable, and she didn't like the question or the way she was being talked to so she hung up on me.

Brio is always a wonderful experience because not only is my doctor wonderful but the nurses and…read morethe front desk staff are as well . I'm always treated with respect and listened to. I walk knowing that I have quality care.