My daughter was a patient here for eight years. In the beginning, we loved this practice. It had a…read morepersonal, small-town feel, and we always felt like our concerns mattered. Unfortunately, over the past few years, that experience changed enough that we decided it was time to find a new provider. One of the biggest frustrations has been continuity of care. The physician we were seeing became available only part-time. When you're trying to manage ADHD medication, consistency is incredibly important. Seeing different providers makes it much more difficult to find the right treatment plan and build trust. We also experienced several administrative issues. Our daughter's prescription was sent incorrectly on three separate occasions, creating unnecessary delays and frustration. I was also charged for a full virtual office visit simply to ask follow-up questions about a medication that had recently been prescribed. Obtaining medical records was another challenge. After three requests, one set of records still wasn't sent. When requesting another set, I was told there were IT issues, and I ultimately had to drive to the office to pick them up myself. While any practice can have an occasional mistake, the pattern of communication issues, administrative problems, and lack of continuity eventually outweighed the positive experiences we had early on. It feels like the practice has shifted from the personal care it once provided to a much more corporate environment. I hope this feedback is helpful, and I genuinely hope these issues are addressed so other families have a better experience than we did.

We have been taking our kids here for the last 8 years and it is time to find a new pediatricians…read moreoffice. They used to bring a small family-like feeling but they have expanded so much you are now just another insurance bill for them. Over the past 2 years we have had to come in for medication checks which take less than 5 minutes. Every single appointment has taken a minimum of 45 minutes in the lobby, and then at least another 30 minutes before the doctor comes into the room. They need to stop over scheduling the providers so they don't rush through the appointments and the patients actually feel like they care.

Dr. Darby is my guy! Front desk is always nice. When an appointment is needed availability is there.read more

For 5 years my niece (7) and nephew (4) have been seen at a certain location with a doctor who has…read morebeen there for years. Due to their fake allegations and attempts to retaliate, I'm writing this for my sister. The female doctor believed 2nd hand accusations from another professional that sees my niece and discharged both children in May of this year out of the blue. There was no proof because it was not true. I have since learned another mom has experienced this as well. They do not ever believe parents nor do they even reach out to discuss. That's a red flag when you don't even question if the other "professional" was in fact lying. The other incident prior to this was she took MONTHS to submit a referral for a pulmonologist. Thankfully a visit to the ER got that settled.

Great friendly service. Took my children here and the staff was kind . They got us in quickly and…read moreanswered all our questions we had .

From the owner: We are specialists in pediatric health care. We are constantly striving to make your job as a…read moreparent easier through the following services: Multiple Locations, Seven-day Medical Coverage, After-hours Pediatric Nurse Triage, Seperate Sick and Well-child Areas, Preventative Health Care, Prenatal Consultations, Sick Care, After Hours Appointments, On Site Lactation Services, and Phone a Nurse.

Both of my boys have been coming to this location for the past 2 years. They have went to the…read moreEasley office up until then. Everyone here is so caring. The doctors and nurses both give their attention and address all concerns. Absolutely love this place. Highly recommend to parents with children under 18.

The office billed an annual visit incorrectly and have not been able to correct their mistake. 8…read moremonths later. No one takes responsibility and tells you to call insurance and from there you are directed back to the office. When the insurance calls they are also given a run around. Avoid at all costs since they will not own their mistakes, can't imagine the medical mistakes they make. This place is a nightmare, they don't take any care to handle their issues in a professional or caring manner.

We recently moved to the area and decided to take our children here to continue their care with Dr…read more Moirera. Since day one she has been absolutely incredible, listening to our fears with COVID, never making us feel crazy but instead making us feel heard. She is extremely good with all 3 of our kids, and shows incredible patience and understanding. I have never connected with a doctor so instantly and perfectly, and I highly recommend her. The staff are absolutely sweet and I always get a warm welcome when I walk in the door, engaging in conversation and making me feel comfortable. The nurses are very skilled as well, and when they had to take my son to do some tests, he was very at ease with them and didn't panic in the slightest. I look forward to many more years with her and will stay with her if she ever chooses to move.

The absolute worst office I've ever experienced. No passion, no drive and certainly no urgency…read more Plan on waiting an hour over your appointment time.

Everyone will tell you it's the best and yes they probably are. I have had some discouraging…read moreencounters but I'm also a newish transplant from the North and when we started here when my son was born 13 months ago I was very confident in choosing them. I love the Five Forks office and Dr Dobson is more than fantastic but it's often difficult to see him unless it's for a planned check up visit or I often have to wait two weeks and possibly go to a different location; some of which I refuse to go to. The office staff are the friendliest people and always keep a smile in their voice. Sometimes messages get lost when someone answers the phone and insists on taking the information instead of connecting me to the person I have been dealing with. The wait times can be down right insane and it can be difficult to entertain an infant/toddler and possibly preschool sister for 40 minutes in the exam room. I do believe they try their hardest but I sometimes avoid going there if my child is sick because I know it will swallow my entire morning or afternoon. At least a dozen other parents I know personally who also go to Parkside, including two doctors of different medical fields, always say they love it, it's the best. But oh god the waiting is excruciating.

Friendly, prompt. Caring attitude. I would highly recommend Thrive. Dr. Hudson has been our doctor…read morefor several years.

he office at first seemed ok, I was told the visit was going to be less however a doctor came up to…read morethe front and told the clerk it was more money. I went to a back office where the nurse asked me questions took my temp and blood pressure etc all standard. she asked her questions, and I answered them, and I was friendly trying to make conversation however it was very cold conversation. after answering questions, she left then a Doctor Stephanie Weir came in and prescribed me one medication and when I asked for the doctor to look at inflammation on my shoulder she looked at it in a disgusted way and made me feel very uncomfortable as well as belittled and less then human to them. Stephanie Weir was terrible and rude and cold. This was just inflammation from where I do my prescribed testosterone injection, and I have had it before it took some prednisone to go away. This doctor was so unkind and cold that she did not even put on gloves and inspect it she just looked with disgust and poked my shoulder and tried to leave the room as I was speaking with her and then said just use ice and ibuprofen and then come back, of course to pay for another visit. well, I was shocked and i left also feeling that I had undergone emotional distress for how I was treated by a so-called medical professional. I will never return to this practice, and I asked to be refunded my 100 plus dollars and was refused and told we are just not for everyone. I was shocked at how I was treated. the worst doctor's office I have ever experience all i asked was my money back id go somewhere else, but they need that 100 dollars, I guess. I am now drafting documents to demand a refund plus funds for emotional distress amongst other issues, I will update here and in forums I post this too. thank you.

Can't say enough good things about this dr's office. The female PA, Dr. Thomas, is exceptional. She…read moreis professional, always listens to my concerns, and goes above and beyond to follow up after appointments. All the drs are caring and you can tell they genuinely love their jobs. They are usually full because they are such amazing providers! So make sure if you're new to schedule ahead of time and get your name on the waitlist!